Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,471 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

Directions

By Type

1,471 Reviews of Banister Ford of Marlow Heights

June 08, 2023

Quick and fast service. They took care of all my needs. I would definitely recommend this dealership More

by nagidtransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Jun 09, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated ! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

June 08, 2023

This was one of the best dealerships I have ever had the opportunity of dealing with. More

by mcarter9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Jun 09, 2023 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your 5-star review! We look forward to continue to be of service to you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

June 08, 2023

Bought my last three cars from Ford Matlow Heights and was not happy with final purchase More

by MJNJYG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sherrill Smith, Shanise Craft
Report | Print
Jun 09, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, we are sad to hear that you did not have a good experience. We would like to know & hear about your experience directly from you. At your earliest convenience please reach out to our management at 7579165229. Thank You!

June 07, 2023

My vehicle service experience was great. Service department was professional and friendly. I was out of there in no time. More

by thomas.washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Jun 09, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are thrilled To know that you had a pleasant customer experience during your recent visit. We look forward to see you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

June 07, 2023

Personnel at the Dealership were courtliest, professional, meet all my needs and answered all questions. More

by jordaned07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Jun 07, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the Time to share your feedback, Jordan! We are happy to know that our staff can be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

June 07, 2023

Quick and easy in and out they got my needs taken care of in less than an hour More

by info.libertybusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amarjot Vohra
Report | Print
Jun 09, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the Time to share your feedback! Thank you for the 5-star rating. We look forward to continue to be of service to you in the future whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

June 03, 2023

The dealership was nice and clean. The employees were polite and helpful and I didn't feel pressured to just get any car. Ayonia Allen was down to earth and professional all at the sam More

by swannee_kds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayonia Allen, Shanise Craft, Tim Baig
Report | Print
Oct 02, 2023 -

Banister Ford of Marlow Heights responded

Your kind words are greatly appreciated! We are happy to know that you had a pleasant customer experience during your recent visit. Let us know if you have any other questions. Thank you for choosing The New Banister Ford of Marlow Heights !

June 01, 2023

Very bad experience! The service department is not trustworthy and I feel like I was not treated as a valuable customer More

by MCCOYHUNTERCRYSTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yadira Kauffman, Carlos Scott
Report | Print
Jul 05, 2023 -

Banister Ford of Marlow Heights responded

We are extremely disappointed that you may have not had a pleasant customer experience. We would like to know if we can speak to you directly about your experience, so we can know what to do to improve our customer experience? At your earliest convenience, please leave a good contact method for us to reach out you directly. Thank you

June 01, 2023

Fast, friendly, and professional! No added pressure. Would be nice if they throw in a car wash after servicing the vehicle. Carlos was knowledgeable, efficient, and kept me informed d More

by dwy1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Nov 16, 2023 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! We will certainly give you a car wash whenever you are ready to come see us again! Just let us know in advance when you want to come & we'll take care of you! We are very grateful to have you as a customer here at The New Banister Ford of Marlow Heights!

June 01, 2023

Courtesy polite Respect Check with you all the time to let you know when your Automobile.will be ready. More

by TAMMYHENDERSON882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Jun 06, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback Tammy. We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

1
...
35
36
37
...
148