Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,471 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

Directions

By Type

1,471 Reviews of Banister Ford of Marlow Heights

June 21, 2023

I requested an oil change on a same day appt. and it was granted. thanks More

by pamela.james01
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Jun 21, 2023 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Pamela! We are happy to be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

June 19, 2023

They’re always reliable and dependable whenever I need to bring my vehicle in for service! More

by jesse.hanselman94
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Jun 21, 2023 -

Banister Ford of Marlow Heights responded

Hey Jesse! Thank you so much for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

June 17, 2023

The service was excellent, well mannered and good hospitality I’ll give you guys a 10 More

by chris.b16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji, Carlos Scott
Report | Print
Jun 21, 2023 -

Banister Ford of Marlow Heights responded

Hey Chris! Thank you so much for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

June 17, 2023

Service team wasn’t personable didn’t come with an inspection report or car wash won’t be returning More

by kamau.wash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Oyedeji
Report | Print
Sep 26, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to notify us. We would like to know if we can speak to you directly about your experience? We would like to make things right for you. At your earliest convenience, please reach out to 7579165229. Thank You

June 17, 2023

Thank you so much for a stress free visit and for being profession, efficient and detailed regarding the service we needed. I highly recommend Banister Ford of Marlow Heights for maintenance service! More

by LYHAIRSTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Sep 06, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

June 16, 2023

I feel I was being charged for services not performed . Im was charged ahead of time for a part not needed and the refund of the same is the issue . I am extremely unhappy about that . This may be the last More

by Sgethridge
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Oyedeji
Report | Print
June 16, 2023

Loved my experience to the fullest. Highly recommend The New Banister Ford of Marlow Heights. Thank you Shanise & Ayonia More

by NewCustomer2023
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ayonia , Shanise Craft
Report | Print
Jun 16, 2023 -

NewCustomer2023 responded

All wants well

Jun 16, 2023 -

NewCustomer2023 responded

Thanks 😊 🫂 for all you do

June 16, 2023

I have been with this company when it was Sheehy Ford, I have purchased maybe about 5 vehicles there and got services and I still do to this day. More

by VRILLEY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Report | Print
Jun 21, 2023 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! We are happy to know that we could be of service to you! We appreciate your customer loyalty as well. We look forward to continue to be of service to you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

June 15, 2023

When buying was really good, when doing complementary service not good at all excuses excuses. More

by SERVIOREYES1
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Report | Print
June 15, 2023

Just left this place with a 2020 equinox. After two days of looking for a vehicle Shanise and Gerecia were provide me with exceptional customer service. All no turned I to here’s your keys to More

by Smosley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanise Craft
Report | Print
Sep 18, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback & kind words. We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

1
...
33
34
35
...
148