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Balise Toyota of Warwick

Warwick, RI

3.8
1,192 Reviews

1400 Post Rd

Warwick, RI

02888

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Showing 1,192 reviews

April 15, 2021

Recently purchased a 2021 Toyota RAV4 from these people. We had a series of bad events during and after the sale. We negotiated a deal with the sales manager Chris. When we were signing the papers with the More

by daveb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ethan Holden
Apr 16, 2021 -

Balise Toyota of Warwick responded

We apologize for any miscommunication during the process of this purchase. We would like to discuss your recent experience in more detail in an effort to resolve your concerns. At your convenience, please contact Kathy McCarthy, Customer Relations Manager, 401.780.3023. We hope to speak with you soon.

January 26, 2021

Very poor communication with salesman and general manager.... Tried to take advantage of me... did not disclose any facts of charges... called on the phone all day and no one called back until 3 pm t More

by kpaux0311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erick Nelson, Jide Alarapon
Feb 25, 2021 -

Balise Toyota of Warwick responded

We are sorry to hear that you were unhappy with your experience. Our records show you worked with our Customer Relations Manager to resolve your concerns. We hope the final outcome was satisfactory.

December 31, 2020

karen valencourt. bought a karen valencourt. bought a rave 4 .My salesman julio ribon very knowledgeable of all models.He would spend the whole day More

by tad328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McLoughlin
Dec 31, 2020 -

Balise Toyota of Warwick responded

Thank you Karen - We appreciate the wonderful review. Enjoy your RAV4! Hope to see you again soon!

October 19, 2020

Service communication failure. Got a flat on Friday. Schedule service on Friday for Saturday, did not have my tire in stock. I had to request another appt to get the tire replaced (still under warranty) More

by Jess
Customer Service
Recommend Dealer
No
Employees Worked With
Daniel Milheiro
Oct 21, 2020 -

Balise Toyota of Warwick responded

Jessica, we are disappointed to hear about your recent experience. If you would like to discuss further, at your convenience, please feel free to contact our Customer Relations Manager, Kathy McCarthy, 401.780.3023.

October 11, 2020

What a bunch of con artist sales people. The story star ..ted when I inquired about a new 2020 Toyota 86. After a few days their sales rep called me and said that she has a good news for me and confi More

by tehran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
Oct 13, 2020 -

Balise Toyota of Warwick responded

At your convenience, please reach out to Kathy McCarthy, our Customer Relations Manager, 401.780.3023. We would like the opportunity to discuss your recent experience in more detail and work to a resolution.

September 17, 2020

Amazing experience at this dealership the salesman Bryan was amazing as was Micheal. The sales manager Savon made the whole experience. I’ve never had such an accommodating experience when looking for a veh More

by danimossman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Jones, Savin, Talistsa, Jide Alarapon, Mike Natale
Sep 18, 2020 -

Balise Toyota of Warwick responded

Thank you very much for this wonderful review! We appreciate your feedback and look forward to seeing you again soon! Enjoy your new vehicle.

July 30, 2020

Clumsy and apathetic sales rep. Too many other options for Toyota in the area to deal with the incompetence. Found what I needed elsewhere, better pricing and much better experience. Will not be back. More

by Jsheldon48
Recommend Dealer
No
Employees Worked With
Shannon
Jul 31, 2020 -

Balise Toyota of Warwick responded

We would like the opportunity to discuss your recent experience in more detail. At your convenience, please contact our Customer Relations Manager, Kathy McCarthy, 401.780.3023.

June 26, 2020

Worked with Sean Willard and literally walked away from the deal because he was just a pain to work with. If you want a better price, without the attitude, go to Tarbox. More

by Jh
Recommend Dealer
No
Employees Worked With
Sean Willard
Jun 29, 2020 -

Balise Toyota of Warwick responded

We would like the opportunity to discuss your experience in more detail. At your convenience, please contact our Customer Relations Manager, Kathy McCarthy, 401.780.3023.

Jul 03, 2020 -

Jh responded

Called the dealership to discuss my issues, but got no call back. Seems on par for their customer service, or lack thereof.

Jul 06, 2020 -

Balise Toyota of Warwick responded

Our Customer Relations Manager is Kathy McCarthy, 401.780.3023. She is back in the office as of today, 07/06/20. Please feel free to reach out to her.

May 10, 2020

Customer service We had a pleasant time at Blaise.Mo was very helpful and knowledgeable. He is very friendly and pleasant.I felt very comfortable working with him. More

by netta1847
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Kasim
May 12, 2020 -

Balise Toyota of Warwick responded

Thank you for taking the time to leave this great review. We appreciate your business and look forward to your next visit. Enjoy your new vehicle!

February 12, 2020

Terrible Customer Service We walked into Balise Toyota and asked for Taylor we were told by the salesman that Taylor was not there and he was to help me. We test drove the 2018 More

by TDMCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
L Devlin
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