Balise Toyota
West Springfield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 136 reviews
Environment is good and clean. costumer service is really helpful and friendly. Servicing is good enough. They attend people very well. I definitely recommend people to go basile totaya to buy their cars helpful and friendly. Servicing is good enough. They attend people very well. I definitely recommend people to go basile totaya to buy their cars More
We went to test drive a Rav4 this past weekend. When our salesman, Joe, discovered the cars we wanted to look at were sold, he found one on the lot that fit our criteria with all the options we wanted! Duri salesman, Joe, discovered the cars we wanted to look at were sold, he found one on the lot that fit our criteria with all the options we wanted! During the test drive, we fell in love and decided to buy! We picked up the car today and couldn't be happier with the service we received! The finance manager walked us through all of our options catefully with full explanations. The Delivery team synced our phone up to the car and patiently showed us all of the cars features and then brought the car for its inspection sticker. This is our 2nd time buying a car from Balise Toyota, and it won't be our last! We trust the team at Balise to have our best interests at heart and will highly recommend them to everyone we know! More
2nd car purchase This is our second car purchase from balise in three years. Want to thank Jose Barina(sales person) and Manny(finace manager) they made this experienc This is our second car purchase from balise in three years. Want to thank Jose Barina(sales person) and Manny(finace manager) they made this experience feel just like the first one, nice and smooth for us. Their was no back and forth game with the numbers, we told Jose where we wanted to be as far as payment and he came right on the dot. Anyone in the market for new or used I would recommend asking for Jose. Manny thank you for making the paper work process smooth. You were very detailed to the T. Thank you for also making my daughter laugh during the process. We know car buying can be boring for kids but you made sure she had a smile on her during the paperwork process. More
Medicore experience Checked out a 2014 Tacoma, beautiful truck, was given a super duper low trade in value of 4,500. It is what it is, Jeffrey was a nice guy but we just Checked out a 2014 Tacoma, beautiful truck, was given a super duper low trade in value of 4,500. It is what it is, Jeffrey was a nice guy but we just were not even close to making a deal. I went to another dealership and leased a brand new Tacoma for 200 less a month than they wanted to sell me the 2014 for More
New Car Purchase Painless experience that made the whole new car purchase enjoyable! From our salesman, Jeff Cardoza, to Choo, then on to our finance representative, a Painless experience that made the whole new car purchase enjoyable! From our salesman, Jeff Cardoza, to Choo, then on to our finance representative, and the complete walk through from Wendy; all done in such a timely and professional manner More
So glad I chose Balise Toyota ! I’m so glad I visited Balise Toyota ! I visited several other Western Mass dealerships in search of a new vehicle. None of them even came close to t I’m so glad I visited Balise Toyota ! I visited several other Western Mass dealerships in search of a new vehicle. None of them even came close to the standard set by Balise Toyota! Excellent customer service. Sincere , honest , and extremely helpful sales representative. Thank you so much Donnell Hart ! You went above and beyond and made my car leasing experience a great one. I will definitely return to Balise and Donnell for all my future vehicles! Also thank you to business manager Chris Fredette for your thorough explanations of available options and honest advisements. Thank you Jared McPherson for all your help. You also went above and beyond and I appreciate it ! First class all the way Balise Toyota! I Highly recommend this dealership and fabulous staff ! More
It was just awesome Very excellent experience, Chris was very friendly, every time he explain something after he will ask if I ha e any questions. Which was nice of him Very excellent experience, Chris was very friendly, every time he explain something after he will ask if I ha e any questions. Which was nice of him More
Extremely well Very great dealer, extremely patient, caring and trustworthy sales people. I am pleased with my new Rav 4 and the service that was provided to me. Very great dealer, extremely patient, caring and trustworthy sales people. I am pleased with my new Rav 4 and the service that was provided to me. More
Great job Everyone was friendly and nice and eager to help. Everything was efficient and I didn’t have to do much on my part. I have enjoyed leasing from Nalise Everyone was friendly and nice and eager to help. Everything was efficient and I didn’t have to do much on my part. I have enjoyed leasing from Nalise for the last 9 Years! More
Great deal on a new tundra From my salesman Leo To my finance man Nelson I got a great deal on a brand new tundra .John the technical person showed me everything in the car and From my salesman Leo To my finance man Nelson I got a great deal on a brand new tundra .John the technical person showed me everything in the car and made it extremely easy Over all I would recommend beliefs Toyota More


