Balise Nissan of Warwick
Warwick, RI
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Terrible. I purchased a used car from the dealership and they replaced the wheel locks with standard lug nuts and failed to tighten bothe front and rear passenger lugnuts. The car was making a knocking they replaced the wheel locks with standard lug nuts and failed to tighten bothe front and rear passenger lugnuts. The car was making a knocking noise all the way home and it could have been a fatal situation if the wheels fell off. Beware of them...clueless!! More
Worst experience i have ever had looking for a car. Sales men where very rude and un organized. I was told I couldn't get approved at any dealer with my credit and that they wouldn't be pulling my credit to men where very rude and un organized. I was told I couldn't get approved at any dealer with my credit and that they wouldn't be pulling my credit to seek a loan with banks. Indeed they pulled my credit so much to make it harder for other dealers to sell me a car. Luckly I found a great dealer who got me a great apr and an exelect experience un like experience at balise. This was the worst dealership Iv ever been to. Rude sales men and very un organized. They couldn't even find keys to the cars I was interested in, I do not reccomend this dealership. More
As owners of a 2007 Nissan Quest, we were anxious to see the new 2011 Quest. As soon as one was delivered to Balise Nissan in Warwick, Chris Jutras called to let us know. We had previously talked with Chris the new 2011 Quest. As soon as one was delivered to Balise Nissan in Warwick, Chris Jutras called to let us know. We had previously talked with Chris about our plans for a new purchase and found him to be an exceptional young man. His concern, warmth and ability, coupled with his keen knowledge of the Nissan product made our visit a most pleasant one. Although the model that was in the showroom for us to see, was not the one that we were planning to purchase, Chris will contact us immediately when the 2011 Nissan Quest standard model is delivered to Warwick. We will then be more than pleased to visit Chris again and review that model and hope to take a test drive. We will do business with Chris...and only Chris....although the whole staff at Nissan/Warwick are great....Chris is our "man"!!! More
Balise Nissan was recommended by a former employee so I had hi expectations to be taken care of. I was surprised to see that the dealership actually kept my appointment for the time that i was schedule to had hi expectations to be taken care of. I was surprised to see that the dealership actually kept my appointment for the time that i was schedule to come in, which is unlike my experience at any other dealership. Chris Jutras was extremely professional, friendly, and kept all of his promises. After I left the dealership on Saturday i was confident that he would do all he could to find the right truck for me, and he delivered on Monday when everyone else was open. The only poor experience that I had was when I went to pick up my truck on Tuesday night. I was excited and everything was going as planned until i sat down with the finance manager Diane (I think that was her name). She was all business and had no smile or warming feeling about her. I felt like i was just another customer and she had to get all of my signatures in under 2 minutes. She didn't even say congratulations on my new truck. Just an expressionless "Have a good evening." But i digress. Overall the experience was great and i gave the dealership all 5's because Chris was top notch, despite the formalities of the buying process with the money manager. I hope this information helps. More
Friendly and "normal" salesperson and staff. No pressure, quick, down to earth atmosphere. (Really liked the fact that the salesperson didn't seem like the typical pushy salesperson) Financing D No pressure, quick, down to earth atmosphere. (Really liked the fact that the salesperson didn't seem like the typical pushy salesperson) Financing Department took care of us quickly with no problems. Car detail came out awesome. Great experience. Will definately shop there again in the future. More
I had been to two car delaers previously. They were not very helpful. I went to Balise in Warwick-Chris Jutras went above and beyond the call of duty-he was very helpful and quite patient-Kudos to Chris-h very helpful. I went to Balise in Warwick-Chris Jutras went above and beyond the call of duty-he was very helpful and quite patient-Kudos to Chris-he is such an asset to the Balise organization. I am so pleased with the service and respect that I have received-I would go back in a heartbeat, and I would recommend Balise to anyone who is in need of a vehicle-Thank you, Balise!!!! Thank you Chris!!! More
Overall I was very pleased with my experience at Balise Nissan. Although I went in on an extremely busy weekend, I received personal attention and had the feeling that the staff wanted me to be comfortabl Nissan. Although I went in on an extremely busy weekend, I received personal attention and had the feeling that the staff wanted me to be comfortable with my new lease. I am thrilled with my new car and know that if I had any future problems or questions, they are just a phone call away. More
Great service, friendly and knowledgeable sales person. His direct response to my questions and criteria that I had outlined in my email was the number 1 reason why we went to Balise. Other dealerships sen His direct response to my questions and criteria that I had outlined in my email was the number 1 reason why we went to Balise. Other dealerships sent back marketing gibberish which I promptly ignored. Chris read my email, researched his inventory and provided me with a quote. Reason for 'Good' rating on Price: I felt we were low balled on the trade in - my wife saved you on that one as I would have rejected the deal. More
I found the friendliness of the persons I dealt w/ to be exceptional. The car buying process is never easy, it is always painfully long. There are no problems with the people, it is the process, that need exceptional. The car buying process is never easy, it is always painfully long. There are no problems with the people, it is the process, that needs work. I would definitely recommend this dealership to anyone looking for a Nissan vehicle. I do feel that my salesperson (Carvol Coleman) was superior in insuring that I needed to know/meet all the personnel I will need to be in contact with, and where everyone is located. More
All in all, a VERY positive experience! My salesman, Carvol Coleman, was courteous and knowledgeable. He knew his product as well as the competitive products. There were never any awkward "high pressure Carvol Coleman, was courteous and knowledgeable. He knew his product as well as the competitive products. There were never any awkward "high pressure" moments. I am COMPLETELY comfortable recommending him as a reputable salesman. The sales manager as well as the finance manager were pleasant, transparent and personable. Balise Nissan gets two thumbs WAY UP in my book! More

