Balise Nissan of Warwick

Carvol was fantastic!! Totally knowledgable about the Rogue I bought, answered all my questions, and most importantly made me feel like I was top priority! I'm telling everyone in MA that Balise Nissan i Rogue I bought, answered all my questions, and most importantly made me feel like I was top priority! I'm telling everyone in MA that Balise Nissan is the place to go! Super friendly folks in EVERY department! More

I felt so comfortable from the moment I got there. The service was awesome. Richard was one if not the best salesman I have ever met. Not only did I feel comfortable but i trusted him something which has service was awesome. Richard was one if not the best salesman I have ever met. Not only did I feel comfortable but i trusted him something which has not been so easy since I started looking. Diane made the entire paperwork process so easy and Kaitlyn was not only sweet on the phone but very understanding with my crazy work schedule. I am very happy with my Honda Accord and will also be back to have my car serviced there. Many thanks to everyone at Balise:) More

We were very satisfied with the salesman that we purchased you new Rogue from. We felt we received a very good deal compared to another Nissan dealer we visited earlier. purchased you new Rogue from. We felt we received a very good deal compared to another Nissan dealer we visited earlier. More

I have brought about five cars at this dealership I have I have brought about five cars at this dealership I have received the best prices and the staff are very helpful. They gave me the best deal on the t I have brought about five cars at this dealership I have received the best prices and the staff are very helpful. They gave me the best deal on the truck that I purschased. For any future purshases I will be going back to Balise. More

12/27/2011 Emailed Balise Nissan of Warrwick,RI. for a 12/27/2011 Emailed Balise Nissan of Warrwick,RI. for a new Maxima. Talked to Chris Jutras, He said he would give me the same price as a dealer in MA 12/27/2011 Emailed Balise Nissan of Warrwick,RI. for a new Maxima. Talked to Chris Jutras, He said he would give me the same price as a dealer in MA, when I arrived, I reconfirmed the price, he said yes. After 1 1/2 hrs of waiting, filling out papers and credit application, They said they couldn't honor the price, they wanted $1,300 more out of pocket. It was apples for apples with the dealer in MA. They wasted my day. This has never happened to me in 35 years of buying new cars every 2-3 years. Salesmen talk about dealerships that give you one price on the phone, then change it at the end,I think Balise Nissan of Warwick is one of those dealerships, but I'am giving them one more chance, I emailed Mike Balise and received a response: Quote: "Thank you so much for taking the time to let us know of your concerns. We really appreciate that you gave us the chance to resolve this issue. Balise strives to deliver superior customer service and it seems as though we have failed to do this. We are looking into this situation and we will contact you as soon as we have some more information. Again, thank you for giving us the opportunity to make things right and to provide you with the level of customer service that you expect. Regards, Tara Bocchino Customer Retention Specialist I will do a follow up on the results, sometimes the company can be good, It just has bad management. I really beleive my sales person Chris Jutras was honest with the original price quote, but his manager betrayed him. 12/31/2011 General Manager (Stephen) Of the Warwick store called and said he would check into the situation, and get back to me later in the day or Monday. 01/02/2012 Stephen kept his word and called Monday @ 5:14 pm. He stated it is not their intention to mislead people, but he couldn't sell the car for what the other dealer was selling it for, they would be loosing money. He asked if I was near a computer and I said yes, then I told him which dealer was selling the same car (but different color) for $2,000 cheaper. He saw the price on line, but still would not sell the car for that price, but offered to sell the car to me at a higher price if I was interested. I asked Stephen if he saw the orginal Email that I sent Chris Jutris with all the prices and payments, He said yes. He responded by, leave more of a down payment, and we can get you to the monthly price you want to pay, or pick out a maxima with less extras. Bailse preys on people who don't know any better. The most upsetting part was the car salesman mislead me to get me down to the dealership. What a waste of time!!! You decide if you want to deal with this type of company! More

My parents and I bought a new car a week ago and throughout the entire process Carvol Coleman's expertise and friendliness made the whole process very easy. He made himself available at any time thr throughout the entire process Carvol Coleman's expertise and friendliness made the whole process very easy. He made himself available at any time through the cell phone and email for any questions or concerns that I had. I would recommended Carvol any day and to anyone. He really took the time to explain and answer all of our questions and we didn't feel pressured at any time throughout the process. His efficiency and professionalism were tremendous. More

The dealer took good care of my needs and wants. You could tell he wanted to fulfill the needs of the client. He still keeps in contact to make sure that everything is going well with the car. They work could tell he wanted to fulfill the needs of the client. He still keeps in contact to make sure that everything is going well with the car. They work well with you to have a good deal on both ends. More

I had been searching for used cars in Rhode Island for at least 2 months. To which end, I had visited almost every dealership in the State and came across a number of cowboys endeavouring to sell rust bucket least 2 months. To which end, I had visited almost every dealership in the State and came across a number of cowboys endeavouring to sell rust buckets for a fortune!! Balise Nissan however, presented a whole new encounter. We had left the nearby dealership after receiving poor and abysmal service. Upon approach, we were greeted by Carvol Coleman, who had seen my fiancée and I long before we entered the forecourt. We were impressed from the get go with his extremely professional and proficient manner. Not only was he willing to work with us, he listened attentively and was able to cater to our needs (something that was lacking in all the other dealerships we visited). We test drove the first car we had seen and instantly fell in love with it. Not only did it drive well, the mileage was low and it had all the trimmings (plus more than we could have ever imagined). Working with both Carvol Coleman and Mark Menzies to negotiate the best deal that very day we purchased the car and the paper work was completed by Diane (Finance Manager) in a timely manner. The car was in a fairly decent condition but after Balise Nissan, gave it the once over. My car came out looking like a new ride!! After months of looking – I have the perfect car and I will certainly recommend Balise to all my family, friends and colleagues looking to purchase a car. Special thanks to Carvol (you are the man), Diane and Mark – you guys are stars and I am really grateful!! God bless, Davina More

My husband and i went in to Balise with very little hope of being qualified for a car, we had some recent financial setbacks and our credit score is less than perfect, We went in and explained our situation of being qualified for a car, we had some recent financial setbacks and our credit score is less than perfect, We went in and explained our situation. Chris and Charles were able to get us a car that we really liked, and payments we could afford. They went above and beyond to qualify and finance us. I would highly recommend Balise, very pleasant staff, no pushy salesman, everyone made you feel very comfortable. I've had my car (08 nissan altima) for about a week now and i love it!!! Looking forward to going back in a few years and hopefully buying a new car this time. More

To say I was apprehensive about going to a car lot would be an understatement, as I have never bought a used car from a dealership. I met Chris Jutras of Balise Nissan after I had visited numerous other d be an understatement, as I have never bought a used car from a dealership. I met Chris Jutras of Balise Nissan after I had visited numerous other dealerships, and after speaking to him first over the phone. I told him what I was looking for, price range ... Everything he showed me was in my range - He never tried to oversell me, not once. I got a great trade in also. Pricing was upfront as advertised. We essentially did the deal via email. It was simple,and professsionally done. He is genuinely a great guy. I would highly suggest anyone looking for a new or used Nissan contact Chris Jutras at Balise Nissan of Warwick. He really made the car buying experience painless. I will call him before anyone else next time I am in the market for a car, and will suggest him to all my friends. More