Balise Nissan of Warwick

bad service , high bill, no respect from clerk had my altima worked on, work was fine but not authorized by me, attitude was ridiculous, they should put him in the back..or out the door ertify had my altima worked on, work was fine but not authorized by me, attitude was ridiculous, they should put him in the back..or out the door ertify More

Wonderful experience at Balise Car buying can be an anxious experience when you consider the amount of money you'll have to shell out, plus the "real worth" of the vehicle you want. Car buying can be an anxious experience when you consider the amount of money you'll have to shell out, plus the "real worth" of the vehicle you want. Reality is that dealerships are there to make money so there's a fine line between their staying in the black and you not losing your shirt in negotiating. However, my wife and I were pleasantly surprised in our dealings at Balise Nissan when we met our salesman,Richard Huchel. Rich met us after we'd browsed the lot for a little while and with no pressure mentioned that if we either had questions or would like to see more of anything he'd be there to help. By this time I had found the truck I liked and asked for a test ride. After the ride we talked price but again no pressure. Come on back after you've thought about it and we can fine tune the numbers , he said. Just that "let me know if I can help" attitude without "let's make a deal now " pressure put us at ease. I wanted to sleep on it and maybe shop around before I made a decision. We visited another dealership the following day and though they had nothing on the lot that interested us we were assured by the sales manager that they could get us anything I wanted at what ever price or better than the "other dealership" had offered and please don't leave without the promise of giving them a chance to beat the price......! Here it comes, the pressure. After weighing the advantage of a friendly local dealer to one on the other side of Providence, the possible difference of a few dollars a month more didn't seem worth the effort of re-haggling a price. Upon returning to Balise, the Sales Manager, Scott Sniffin, introduced himself and assured us that he would find any Nissan incentives he could to help make our purchase easier if we indeed decided to buy. By now we decided that this was the best deal we were going to get and let's go with it, but with out any further prompting Scott threw in a couple of "goodies" that we hadn't anticipated thus making the sale even sweeter. Lastly I'd like to thank Brandon Potter, my Balise Internet Contact for all his help and connecting the dots when I had questions. Thanks Guys for making this an enjoyable experience.. More

EXCELLENT CUSTOMER SERVICE I RECENTLY VISITED BALISE NISSAN OF WARWICK AND WAS TREATED WITH EXCEPTIONAL SERVICE AND COURTESY. NOT ONLY DID BRANDON POTTER AND HELENO MIRANDA WOR I RECENTLY VISITED BALISE NISSAN OF WARWICK AND WAS TREATED WITH EXCEPTIONAL SERVICE AND COURTESY. NOT ONLY DID BRANDON POTTER AND HELENO MIRANDA WORK AS HARD AS THEY COULD TO MEET ALL OF MY NEEDS, I ALSO FELT THEY WENT ABOVE AND BEYOND MY EXPECTATIONS. FROM THE MOMENT I ENTERED THE DEALERSHIP TO THE VERY END WITH DESIREE MEROLA IN THE FINANCE DEPT., I FELT THEIR CUSTOMER SERVICE AND MY SATISFACTION WAS THEIR TOP PRIORITY. I IMMEDIATELY FELT THE PRIDE THEY SHARED WITH THE BALISE DEALERSHIP. THE FOLLOWING DAYS, AFTER I LEASED MY NEW NISSAN ALTIMA, I RECEIVED NOT ONLY ONE CALL BUT TWO CALLS TO MAKE SURE I WAS HAPPY AND SATISFIED WITH MY PURCHASE. THEY ALSO REASSURED ME THAT I COULD ALWAYS FEEL WELCOME TO STOP BY WITH ANY QUESTIONS OR CONCERNS AT ANY TIME. I AM SO HAPPY I CHOSE BALISE NISSAN OF WARWICK!! THANK YOU BRANDON, HELENO, & DESIREE FOR MAKING MY PURCHASE A GREAT ONE!! I LOVE MY NEW ALTIMA! JEAN MICHAEL More

Awesome customer service The service I recieved at Balise was excellent! Scott and Abdul went above and beyond to make sure I had the perfect car. I would recommend anybody The service I recieved at Balise was excellent! Scott and Abdul went above and beyond to make sure I had the perfect car. I would recommend anybody to buy from Balise! More

My new car I went in on Thursday to see what I could find in my price range for a new lease, my current lease was up at the end of the month. Everyone at the de I went in on Thursday to see what I could find in my price range for a new lease, my current lease was up at the end of the month. Everyone at the dealership was extremely friendly. Mike explained everything to me in terms I could understand and put absolutely no pressure on me to enter into a deal that did not meet my budget. Joe also helped with explaining to me the pros and cons of the Sentra vs. the Altima. Overall I had a very good experience, I got a car I love at a price I can live with. More

Great History with the Sales team We purchased our 3rd car from this dealership, our second one with Brandon who helped us out in this process. Taking a different approach we decided We purchased our 3rd car from this dealership, our second one with Brandon who helped us out in this process. Taking a different approach we decided to negotiate through email and eventually made it into the dealership to speak in person to finalize details. One thing that I unsure of was for this internet promotion the pricing is already priced aggressively, so negotiation is strict. But upon more research on what I was looking for the car was priced 3000 lower than what KBB was quoting me, so that was a plus. Always looking for more off I was able to get new tires, a couple of complimentary oil changes (which normally is for new car purchases from what I was told at this location), and new splash guards in the rear (the ones on it were scuffed slightly. In addition, I was able to get a few more hundred off that agreed price which I was hoping for more but from research the deal was already pretty good. I was glad we were able to repeat purchase here because of the success that we've had in the past. Being a certified Nissan car it came with a warranty, although with the other options they offered I decided to only take the standard warranty. The woman I dealt with for the financial portion I feel was a little disappointed that I didn't purchase any additional warranties, but in the end it's was I want and not what they would hope I would purchase. I recommend this place to anyone looking for friendly sales reps and negotiable prices. More

Sold vehicle to dealership A+++ Customer Service After being introduced to Joe, the Parts Mgr., at a function in CT, I followed up with him a short time later as I had a 2013 vehicle that I was assis After being introduced to Joe, the Parts Mgr., at a function in CT, I followed up with him a short time later as I had a 2013 vehicle that I was assisting a family member to sell. It was worth the 2 hour drive from Connecticut to make the sale when conducting business with such a reputable dealer. Joe was upfront, personable and honest. He took care of all discussions with Mark the Sales Mgr. and Scott the GM and had the entire deal settled before I drove up. Balise offered a better price for the car than CarMax and the sales process was streamlined and efficient. All I had to do was walk in, sign a few papers, hand them the keys and walk out. Both Scott and Mark were very polite and professional even taking time out of their busy day to personally thank me for coming up. It was refreshing to finally walk into a dealership that remembers what customer service is really about. More

I use to come here and get my 2008 Nissan Altima coupe a regular oil change and tire rotation. I am from New York but go to school in the area so I thought this place would be trustworthy. I decided to buy regular oil change and tire rotation. I am from New York but go to school in the area so I thought this place would be trustworthy. I decided to buy 4 brand new tires and two new brake pads and rotators (so they said I needed) needless to say I spent a lot of money here. I got my car back and my car was totally out of alignment-I mean terrible driving conditions. I called them back the next day and said to bring it back in. They took my car in and said they "fixed" it. I kid you not my car was still shaking! I thought maybe it's the new tires?! But I couldn't stand the shakiness as I went over 65mph. I brought it back to them and a mechanic came in the car as I drove it. He said he felt the shakiness and definitely needed to align it and balance it. As I waited in complete shock that I was back here again the sales lady that I have been in contact with proceeded to inform me that when I got the new tires their alignment machine wasn't working! How could you send a customer on the road with out aligning their tires?! I was convinced this was the last time I would be back, but I felt the same shakiness when I drove back home! This time the manager took a spin with me. But he proceeded to tell me that it was from a prior curb hit. When I asked him to show me the hit he couldn't and made it sound like I was a bad driver. I couldn't believe it! I took my car to a different auto body shop and my car was back to normal!! These mechanics do not know what they are doing nor do the managers. Completely rude! Took too much of my time that I don't have as I am a college student. And took total advantage of a young female. I do not recommend Nissan Balise services to anyone! More

I was scammed into leasing 2012 murano...supposively my rate should have been 300-400 per month and now im in a lease for 600 per month...how is this even possible. I thought when you lease a car it would rate should have been 300-400 per month and now im in a lease for 600 per month...how is this even possible. I thought when you lease a car it would be cheaper...do not buy or lease from this dealer, unless you want to dig deeper into your pocket. More

not very good , they are trying to sell used rental cars misrepresented as just off of lease, watch out, I was looking for a Sentra and 3-4 were former daily rentals and Mike kept referring to them as lease misrepresented as just off of lease, watch out, I was looking for a Sentra and 3-4 were former daily rentals and Mike kept referring to them as lease turn ins..... They were priced ok if they were not previous daily rentals and 4 of them smelled so bad More