Balise Mazda
Springfield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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My wife and I saw a Cx7 in the mall ,it really caught our eye although we were'nt really"in the market". After that we Had to go to the dealership to see what this car really looks like inside and how it dri eye although we were'nt really"in the market". After that we Had to go to the dealership to see what this car really looks like inside and how it drives. WE LOVED IT!!!!! We werent really ready to buy at time only because we only had our car for a short(9 months) But I have to tell you WE REALLY FELL IN LOVE WITH THAT CAR.Anyways about a week ago or so my wife and I came in again to inquire about our trade value and take another look at the Cx7s and there goes our favorite color with all the features we were looking for in the showroom .O.M.G. I was so determined I had to skip right to the punch and go directly to the sales manager, and thats when we met our sales person Sonia Ortega. I actually was not really ready to make a move before meeting her But you can just tell by her eyes she wanted o help us,she heard us both out and told us look over everything and she wuld get back to us .The next day she called us before she left work We Really Appreciated It .Next day both Soniaand her sales manager was able to present us with a good deal and it was evident they had really put fourth effort to make this deal so we bought the car. We highly recommened this dealership and Sonia made things sooo much better. More
We dropped off our 2002 Mazda Protege 5 for the service dept to check the trans.They told us there would be a min fee of 100.00 just to look at the car,well we thought it was worth it to work with someone dept to check the trans.They told us there would be a min fee of 100.00 just to look at the car,well we thought it was worth it to work with someone who knows the car.We dropped it off and got a call the next day that not only was the car ready to be picked up,but there was no issue found and they topped off the fluids for us.So we picked up the car and my wife went in to pay ,I sayed in the car with the kids,she came out and told me there was no charge!!I cant tell you how great that was,100.00 in our pocket!!We took the family out for dinner that night!!!Thanks we really appreciated it!! More
It was a cold snowy day and at month end. I know that helps, so I intentionally went in to deal. I've purchased many vehicles in my life (I'm 73) and I know the game to some degree. Working with this dea helps, so I intentionally went in to deal. I've purchased many vehicles in my life (I'm 73) and I know the game to some degree. Working with this dealership was one of the better experiences I have had in such situations, which can be annoying and stressful. Not here. Staff attitude was good (it not being too busy probably helped) and Rich, the sales manager, was willing to work with me. I had another vehicle in mind, but the price I got for the 2010 model (in 2011) was quite good and made the difference. More
Customer service was too good & they consider what the customer really needs & take care of it. Price was one of the best which i was offered in the first place itself . They offered different the customer really needs & take care of it. Price was one of the best which i was offered in the first place itself . They offered different financial options to suit my need . My overall satisfaction was great !!! . More
The salesmen i worked with (Allan Brunelle) was very knowledgeable about the cars they sell and different option for the cars and as to buying or leasing.They made the whole process easy and fun and wou knowledgeable about the cars they sell and different option for the cars and as to buying or leasing.They made the whole process easy and fun and would highly recommend balise mazda to anyone. More
I had Sonia as my sales associate and she was extrememly helpful in getting me a good price for my trade in and with getting my new car to me in a day. Very friendly, quick, and efficient. She worked hard helpful in getting me a good price for my trade in and with getting my new car to me in a day. Very friendly, quick, and efficient. She worked hard to get me in my new car as quickly as she could. I was very pleased with the service I received. More
My sale associate Sonia was very helpful she helped me with picking my car and giving me a excellent amount for my trade in. I would recommend Sonia and Balise Mazda to anyone who is the market for a new with picking my car and giving me a excellent amount for my trade in. I would recommend Sonia and Balise Mazda to anyone who is the market for a new and used car. The process was so quick i had my car in one day. Thats all because of Sonia and Balise Mazda. More
After moving to a very hilly area I realized that my leased Mazda 3 wasn't going to cut it anymore. I loved my car and have never had a problem with it or service so I went to Balise to see what my opt leased Mazda 3 wasn't going to cut it anymore. I loved my car and have never had a problem with it or service so I went to Balise to see what my options were in breaking the lease early and buying a CX-7. Not only was my sales associate understanding, but he was helpful in every step of the process. I highly recommed Balise to anyone looking to buy a new or used car! More
I am new to buying a car and this dealership was a really big help! They have great deals and great customer service. My sales person Sonia Ortega was a really good help in going over all the paper work and big help! They have great deals and great customer service. My sales person Sonia Ortega was a really good help in going over all the paper work and finding the best deal for a good car and also one that wouldn't hurt my wallet. I would definitely recommend her and this dealer to anyone who is looking to buy a new car! More
This Dealership has very friendy staff. Right from the moment I stepped into the showroom I had immense help with every single process involved in buying a new car. I got a great deal and my paperwork was moment I stepped into the showroom I had immense help with every single process involved in buying a new car. I got a great deal and my paperwork was an extremely smooth process. There is nothing like being able to buy a car with minimum hassles. I was able to complete the entire procedure involved with buying a car in just a single visit to this showroom. The staff were kind and very polite and they were delightful to talk to. I bought a Mazda 3 model in the color scheme i wanted with the exact specifications I was looking for. Thanks Balise Mazda for a wonderful experience. More


