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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,812 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,812 reviews

November 02, 2021

Thanks for standing by your work, it means alot when you don't have the knowledge or ability to fix your own vehicle. We're all capable of human error, but not all will correct it. Thanks for your service More

by KARTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley, Gabriel Castillo
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Nov 05, 2021 -

Baker Nissan responded

Kartel, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. We look forward to your next visit! Take care!

October 30, 2021

I used the body shop/collision center and my experience was great. Gabriel was helpful, caring, and considerate. My car looks as good as new! Thank you!! More

by Wendel W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Anchia
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Nov 02, 2021 -

Baker Nissan responded

Hi Wendel W, thank you so much for your positive comments about Baker Nissan North!

October 27, 2021

Mrs. Stephanie and the Collison Dept. did a Great Job!!! She insisted that the insurance company repair my 10 week old 2021 Murano to New Car status and look. It may have taken a few days extra, BUT It's be More

by JayMac Murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie O'Neal
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Oct 27, 2021 -

JayMac Murano responded

Yes

Jan 23, 2026 -

Baker Nissan responded

Thank you for your kind words and for choosing us, ! We are so happy to hear that Mrs. Stephanie and our Collision Department were able to take care of your 2021 Murano and get you back on the road. Your satisfaction is our top priority and we're grateful to be a part of making your retirement and travels even more enjoyable. Safe travels!

October 20, 2021

Great job. Service completed in time stated at check in. Washing of vehicle when completed is excellent. More

by cvwats73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 27, 2021 -

Baker Nissan responded

Hi Cvwats73! We're so happy we were able to help you out! We look forward to your next visit! Take care!

October 20, 2021

Our service advisor Yamet always exceeds our expectations. Gets our services and need done on time. More

by April
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamet
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Oct 27, 2021 -

Baker Nissan responded

April, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2021

Brought my car in with no appointment on saturday,they took care of good care of me. More

by barbarakenyon63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I D
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Oct 19, 2021 -

Baker Nissan responded

Hello Barbarakenyon63, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2021

Great service by Chris H. Tech video was informative. Great teamwork and communication. Will be back More

by mstewart617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hazeley
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Oct 12, 2021 -

Baker Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2021

He always get me taken care of and make sure the job gets done . He’s awesome More

by arleenrobertson1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
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Oct 12, 2021 -

Baker Nissan responded

Arleenrobertson1956, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

October 10, 2021

Friendly, Professional. Trust worthy Service Great dealership that cares about their customers and products ThankYou More

by lguzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 12, 2021 -

Baker Nissan responded

Hi Lguzman, thank you so much for your positive comments about Baker Nissan North!

October 06, 2021

Customer service very friendly Service advisor very helpful and concern make you feel comfortable Get customer out at a reasonable time More

by Netter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Rolando Murillo
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Oct 09, 2021 -

Baker Nissan responded

Netter, we are very happy we could provide you with a positive experience!

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