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Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

October 15, 2016

The finance side are liars and misleading!! If I could give them a no star rating I would. The finance woman named eyvette blew up my phone and harassed me to come in person to the dealership. S More

by A.Strelow
Recommend Dealer
No
Employees Worked With
Eyvette
October 14, 2016

Great place to buy a car! Brad really took care of me! Luis is the very best in service. Felipe did not pressure me to buy anything more than I needed. More

by scrow11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Rodriguez, Brad Baker, Luis Castillo, Paul Morgan
October 09, 2016

GREAT EXPERIENCE!! Brought my Nissan Pathfinder in for a 30,000 mile check up. Shaun Hazeley was my advisor. He thoroughly explained the options available to me for ma More

by queenbee0916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
October 09, 2016

The Usual Outstanding Customer Service I was assisted by my service advisor Kevin Jeon who gave VIP service as usual. I brought my Nissan Altima on Friday Sept 30 to have the right Sunviso More

by Denis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon
October 07, 2016

Excellent There is never a problem with service, always thorough with advice as to what car may need in the future..Husband always drives away from there comple More

by Sue Tyner Dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hazeley
October 05, 2016

Service is always great! Baker Nissan overall is a nice environment. All the advisors take good care of you and make sure you understand what all the details about your servic More

by jenresrich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
October 02, 2016

5 Star Service I made an appointment with service manager Barry Thomas and my appointment was timely and he was honest about the service that I needed. He did a gre More

by valdj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
October 01, 2016

Good Customer Service Well my ma recommended me to go to this dealership and it was a good choice, Mr. Edward's, the person who serviced us was very respectful and knowled More

by Leo C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
September 27, 2016

Great Service Easy to make appointment on line. While arrived the service center, people came to me quickly and provide the service. Quick Service and keep inform More

by BethC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
September 25, 2016

Sales experience I just purchased a 2016 Nissan Altima and the process was by far the best experience ever. Previously we had a very bad experience but Mike Luna and More

by Ricardobenavides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Luna, Venessa Richards, Will Kirshner
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