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Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

December 27, 2016

Collision Repair I was able to get the car in and out quickly. Ken introduced me to Gabriel, who walked me through the process, took care of contacting the insurance c More

by Nancy333
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Anchia, Ken Slataper
December 22, 2016

Engine issues with no help Don't buy here and don't use the service department!!! They sold me a car with engine problems they knew about. Service refused to help me on 4 occasi More

by Angry mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2016

My Nissan review Everyone was so friendly and helpful. I found that they were also efficient and fast! The work they did was superior! All in all a great experience! More

by Mary1330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2016

Great Service! Not only was I able to get my oil changed but I also got a lesson on how to make my car last longer too! More

by Yvonne Crowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Najee Rashed, Jr.
December 08, 2016

Fast and great attention Quick, effective and excellent attention. I got the first appointment in the morning and Najee Rashed Jr help me get my car fixed and come back to wor More

by baroso62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Najee Rashed Jr
November 23, 2016

Best car buying experience Normally I have car shopping. The high pressure salesmen the going back and forth not for me at all. Baker Nissan was totally different . Great exper More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
November 07, 2016

Honest & Sincere with Customers I have dealt with Baker Nissan since 2008 purchasing my Nissans from them until the last sales person left & coerced me to going to the Fred Hass deal More

by Wesrugirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
November 02, 2016

Service department is great Had to bring in my car for repair. Working with Shaun from the service deparment has been a pleasure. I rarely have to take car in for repair but be More

by Pasea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Nov 04, 2016 -

Baker Nissan responded

Thank you for coming into our service department and letting us take care of your vehicle. We appreciate your review and letting us and Shaun know about your great experience. Thank you. Carl Baker Manager

October 26, 2016

Service Vs sales This review is strictly for car service. Had excellent service from them. Cashiers were also very friendly. Need to get Wifi fixed though. Just kiddi More

by normmal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon
October 24, 2016

KEVIN NEVER FAILS I ALWAYS receive exceptional customer service from KEVIN J. As I've stated before, I will pass a more convenient and closer Nissan Dealership just to More

by Ms. Kita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon
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