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Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

July 18, 2018

Terry Edwards I asked GOD to hear my cry, listen to my prayer; he sent me Terry Edward an 😇 I needed a car ASAP this gentleman worked with me and for me until the More

by Nissan Claudia 49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Baker Nissan responded

We're so happy to hear that Terry was able to help you with finding your car! Thank you so much for leaving a review for us. We appreciate you.

July 10, 2018

Awesome Experience Had an amazing experience at Baker Nissian thanks to Iggy and Efron they made my purchase really easy and super quick. Love my new car and love Baker More

by Truth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Effran Bryant , Iggy Nzegwu
Jul 11, 2018 -

Baker Nissan responded

Thanks so much for leaving a review. We appreciate you!

July 07, 2018

Absolutely Blown Away!! I NEVER leave reviews of businesses that I interact with, but Baker Nissan left me feeling compelled to do so. A few days ago, I went to Baker Nissan More

by Trae711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin Williams, Effran Bryant, Austin, Brad Baker
Jul 11, 2018 -

Baker Nissan responded

Trae, we appreciate you! Thank you SO much for being willing to share all the details of your experience.

June 24, 2018

Easiest vehicle purchase experience ever! Sammy Vela and Shawn Kennedy made my purchase of a 2011 Honda from their pre-owned inventory very easy. Shawn was willing to "negotiate" and Sammy wa More

by Crosstour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephan
Jul 11, 2018 -

Baker Nissan responded

We're glad you had such a great experience at our dealership! Thank you for coming to see us and for taking the time to leave a review.

June 22, 2018

Well pleased with baker Nissan used cars /Charles Called a head and Charles had clean car ready for test drive. Car was exactly as advertised. both Charles and Brandon, the used car manage were pro More

by Love1989
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor, Brandon Banda
Jun 22, 2018 -

Baker Nissan responded

We're so glad to hear this! Thank you so much for taking the time to leave us a review!

June 13, 2018

The car rental dept The car rental department has been very accommodating to both my family and friends. The process has been wonderful. When we have had repairs on our c More

by Car12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny in car rental
Jun 22, 2018 -

Baker Nissan responded

Thank you so much for taking the time to leave us a review!

June 07, 2018

excellent costumer service!! this is my third time coming with Mr Sammy Vela to purchase another automobile we always have the nice feeling to find Mr Vela with a great smile , a More

by Rociomorelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Baker Nissan responded

Thank you for the review, Rocio! We are so happy to hear that you had an amazing car buying experience thanks to Sammy! We look forward to your next visit!

April 19, 2018

Ricky Reyes was excellent, positive, helpful and friendly. I like Baker Nissan. Ricky Reyes was a very nice salesman. I would give Baker Nissan repeat business. I love my new truck and the service I received a More

by TitanForever
Recommend Dealer
Yes
Employees Worked With
May 09, 2018 -

Baker Nissan responded

Thanks so much for the kind review!

April 14, 2018

Belittling Management Absolutely the worst experience I've ever had walking into a dealership. I recently wrecked my 2014 Mustang GT and was looking to replace my vehicle More

by Monkey1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Baker Nissan responded

We apologize for the experience you had at our dealership and we genuinely appreciate the time you took to leave this review. We take it seriously and will speak with our staff and work to ensure that this type of thing doesn't happen again.

April 13, 2018

Overjoyed. Terry Edwards was to helpful towards me and my brother because it was my first time buying a car and I was really lost. He was straight forward and di More

by Ayrionne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Baker Nissan responded

Thank you so much for the kind review, Ayrionne!

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