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Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

August 05, 2018

Purchase Terry did a good job and I feel I received a good deal. We will consider them next time we need a car. Finance was easy to work too. More

by why1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Baker Nissan responded

Thank you for taking the time to leave us a positive review! We are happy to hear that Terry helped you have a great experience at Baker Nissan.

August 04, 2018

Professional and personal Very good experience! Terry Edwards was professional and personal. Not pushy, very helpful and made sure I was taken care of. I knew what I wanted to More

by backtothefisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Baker Nissan responded

Terry is the best! We're grateful that you put your trust in us, thank you for leaving a review.

July 31, 2018

Incredibly knowledgeable and sales consultant Terry Edwards is a class act. Had no intention of buying that day but when he went to bat for what I needed the deal was incredible. He took the tim More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : and Austin
Aug 08, 2018 -

Baker Nissan responded

We're so happy to hear that Terry worked for YOU and helped you get a deal that was what you needed. Thank you so much for leaving a review, Susan! We appreciate you.

July 31, 2018

Great Experience with Sales Consultant Venessa Richards, my sales consultant, was very professional and personable during the entire sales process and made the difference to buy from Baker More

by Robert E.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venessa Richards
Aug 08, 2018 -

Baker Nissan responded

Thank you for recommending Vanessa. We're glad to hear that she helped you with your car. We appreciate you for leaving a review!

July 29, 2018

Excellent dealership My whole experience was extremely pleasant and professional. They are a great company who knows their products well. Terry went above and beyond to en More

by Cagle824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Baker Nissan responded

Thank you for leaving a review. We appreciate you!

July 28, 2018

Shawn Kennedy is a fraud This salesman will lie about the vehicles condition. When caught, he promises to pay for repair - but won't. Even when another dealership put in writ More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle salesperson , Brad Baker
July 28, 2018

A day of joy, woohoo. I came in with low expectations but I've got high results, service was great, the saleman very helpful polite he's a good salesman. More

by Fredsr.4309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2018 -

Baker Nissan responded

Thank you for your kind words for Shawn and Terry. We strive for customer satisfaction 100% of the time and we appreciate your business. Thank you again. Carl Baker Manager

July 28, 2018

Great experience Terry Edwards was polite, patient and cut right to the chase when he could see we were ready to purchase. Did not play games and my wife and I were ve More

by Scott1000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Baker Nissan responded

We're glad to hear that Terry was able to help you find what you needed. Thank you for leaving a review!

July 22, 2018

Great experience I had a great experience at baker Jackson nissan and was overall satisfied. I had a great experience at Barker Jackson Nissan and was overall satisfie More

by Misty77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
Jul 28, 2018 -

Baker Nissan responded

We are so happy you had such a great experience. We truly appreciate your business. Let us know if you need anything in the future. Thank you again. Carl Baker

July 21, 2018

Time doesn’t phase some people I was immediately recognized and was called by name and everything fell into place once again for a deal to be made successfully that night. More

by TomAFlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
May 01, 2019 -

Baker Nissan responded

Tomaflo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan. Thanks again for the recommendation, and have an amazing day!

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