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Baker Nissan
Houston, TX
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,265 reviews
September 18, 2018
Terry Edwards is amazing!! I called Terry 5 minutes before my arrival at Baker Nissan and told him what car I was interested in and when I pulled up he was waiting in the car fo I called Terry 5 minutes before my arrival at Baker Nissan and told him what car I was interested in and when I pulled up he was waiting in the car for me and we went right on a test drive. He worked very diligently to get us the deal that we needed on our terms. The sales manager and Finance Director Effran we’re both very professional and helpful as well! Go see these guys and you will be treated very respectfully!! More
by Jenjason18
Employees Worked With
September 17, 2018
Wonderful Experience! I am still talking to family and friends about my wonderful experience at Baker Nissan on 9/12/18 when I purchased my 2017 Nissan Versa. Mr Terry Edwa I am still talking to family and friends about my wonderful experience at Baker Nissan on 9/12/18 when I purchased my 2017 Nissan Versa. Mr Terry Edwards was first of all professional, kind, informative took the timeto explain everything to me. I don't know if your dealership has an employee of the month if so my choice would Mr Edwards because it was like God had him waiting to help me. Thank you Mr Terry Edwards! More
by Newcar, gray456
Employees Worked With
September 17, 2018
Bait and switch We sat with Sammy Vela on a Saturday evening with our son who wanted to purchase a car for college. The rapport was excellent and we actually enjoyed We sat with Sammy Vela on a Saturday evening with our son who wanted to purchase a car for college. The rapport was excellent and we actually enjoyed our evening as we came to an agreement to purchase a vehicle. The agreement included a written statement that Baker Nissan would fix any major issues after the vehicle was reviewed by the mechanic. Our mechanic looked at it on Sunday and found codes the brake booster had produced fault codes and the ABS light on the dash came on while we had it. We provided these codes and pictures to Baker Nissan when we brought it back to them on Monday. We were told the battery needed to be replaced and Baker did that and said that may or may not fix the problem. We understood that was a first step in the trouble shooting and were prepared to take a written statement they would stand behind their agreement. Instead of offering to stand behind their deal, they said they had 3 more buyers for the car and if we did not want the car they would take it back. Needless to say the reputation of a used car sales man was truly represented as we made the mistake of trusting a large dealership like Baker to stand up and be reputable but we were completely let down. Do not trust these people .... get all of your vehicles completely inspected by a trusted source before you provide them your money..... It was truly an experience that went from great to piss poor once they had our money!!!! More
by Bait
September 02, 2018
Helpful and kept it real Terry was straightforward since me and my wife arrived. Didn't play games and wanted to make me a happy customer with a great deal. Got my wife into a Terry was straightforward since me and my wife arrived. Didn't play games and wanted to make me a happy customer with a great deal. Got my wife into a Nissan Rogue, which she really wanted. Would recommend him! More
by Anibal89
Employees Worked With
September 01, 2018
First time buyer experience My salesman Charles was incredible. He accommodated my father and I in every way he possibly could from the test drive all the way down to sealing the My salesman Charles was incredible. He accommodated my father and I in every way he possibly could from the test drive all the way down to sealing the deal. Also, being a first time buyer, the entire process was completely new to me but he broke down and explained everything to the tee so I was very confident in my purchase and I know if any other questions were to arise, he’d be more than happy to help! More
by Cryssie Denise
Employees Worked With
Charles Igiebor
August 29, 2018
Great Car at a Good Price and Got the 2018 Rogue at a good price, super nice car and Salesman Terry Edwards was great-not pushy and seemed to work for us, much appreciated~ Got the 2018 Rogue at a good price, super nice car and Salesman Terry Edwards was great-not pushy and seemed to work for us, much appreciated~ More
by shortpitch
Employees Worked With
August 24, 2018
New Car Purchase I recently got an incredible deal on a new 2018 Rogue at Baker Nissan. They had a great selection, and I was able to find the exact model and color I I recently got an incredible deal on a new 2018 Rogue at Baker Nissan. They had a great selection, and I was able to find the exact model and color I wanted. I'm grateful to the New Car Sales Director Mike Luna for working tirelessly to find and apply every single discount and rebate that I qualified for. But the salesman John Hill was the main reason I allowed Baker Nissan to earn my business. He was considerate, courteous, and very patient in working with me to get a good price for the Rogue. I recommend John Hill and Baker Nissan to anyone looking to get a great deal on a new Nissan. More
by CarBuyer
Employees Worked With
Mike Luna, John Hill
August 23, 2018
Very pleased customer ! I am very please with my purchase I got taken care by Mr. Mike, Patty and Maria . Had the best experience ever! First time I get to buy me my own car I am very please with my purchase I got taken care by Mr. Mike, Patty and Maria . Had the best experience ever! First time I get to buy me my own car without a co-signer. Mike was very helpful and I loved the way he understood where I was coming from and what I could afford. No pushing , no pressure just professionalism!!! Top of the Line!!! Thank you very much !!! Will definitely recommend you all. More
by Pinky
Employees Worked With
Patty Maldonado, Michael Zeh, Maria Velazquez
August 17, 2018
Pleasant experience Our saleslady is located at Baker Nissan in Houston. Her name is Jamakka. She was extremely helpful and professional. Her demeanor was pleasant as wel Our saleslady is located at Baker Nissan in Houston. Her name is Jamakka. She was extremely helpful and professional. Her demeanor was pleasant as well as her patience was unbelievable! I would truly recommend that other customers use her if they want a pleasant experience. More
by Carbuybev25
Employees Worked With
Jamakka Halton
August 16, 2018
New Car purchase Kamilla was very helpful. She showed me several vehicles and I test drove them! This was her first sale and was in training. I was happy for how enthu Kamilla was very helpful. She showed me several vehicles and I test drove them! This was her first sale and was in training. I was happy for how enthusiastic and eager she was to meet all my needs. Overall I think she will continue to be a great salesperson! Thanks I was happy with my choice! More
by Mrs. Cloud
Employees Worked With
Jamakka Halton, Kamilla Degrigori
