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Baker Nissan

Houston, TX

4.8
1,265 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,265 reviews

February 25, 2019

Great experience Lauren’s was great, he was friendly and very realistic about the process...he really worked hard to get me the best deal....I couldn’t be more happy w More

by Gaines20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Apr 25, 2019 -

Baker Nissan responded

Hi Gaines20, thank you for taking the time to leave a review for us about your experience with Laurens here at Baker Nissan. We're happy we could exceed your expectations! We are here for any of your vehicle needs in the future and we hope to see you again in service also. Have a fantastic weekend and call us if there is every anything you need. Carl Baker Management

February 23, 2019

Gran experiencia en la compra de mi Suv La compra de mi Nissan Rogue fue más fácil de lo que pensaba, por que la atención de mi vendedor Lauren’s Legarda fue muy profesional y amable, respon More

by Adalberto Lugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Apr 25, 2019 -

Baker Nissan responded

Hola, Adalberto Lugo, gracias por tomarse el tiempo para dejar un comentario y compartir su historia sobre la compra de su Rogue con Laurens aquí en Baker Nissan. Estamos muy contentos de que hayas respondido a todas tus preguntas y que tus recomendaciones signifiquen el mundo para nosotros. Si tiene más preguntas, por favor llámenos. Siempre estamos felices de ayudar! Carl Baker administración

February 19, 2019

Great service Laurens Legarda provided excellent customer service and was very helpful with all questions we had. We would recommend him for anyone’s next purchas More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Feb 22, 2019 -

Baker Nissan responded

Vince, it is wonderful to hear about your experience here. We are happy to hear all your questions were answered in the best way possible and Laurens was able to provide everything for your new vehicle. We are here to help with any needs. Thank you and welcome to the Baker Nissan family. Carl Baker Management

February 15, 2019

Great experience and accomodating I was looking for an affordable in budget vehicle and Mr Laurens Legarda was informative and helpful in helping me find the right vehicle. I would rec More

by Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Feb 15, 2019 -

Baker Nissan responded

Congratulations on your new vehicle! The best things we hear are when our customers got the deal they wanted and we were able to meet their budget. I am sure Laurens will be happy to see your review and we look forward to seeing you in the future. Welcome to the Baker Nissan family. Carl Baker Manager

February 11, 2019

Exellent Service and professionalism The service was great and very professional. Laurens Legarda provide me all the information that I needed about my car and financial process. Happy wi More

by Geovanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Feb 22, 2019 -

Baker Nissan responded

Geovanis, Laurens is one of our newest and best sales personnel we have here at Baker Nissan. We only want the best for our customers and knowing you are happy with your new Sentra is the best thing we can hear. Don't forget about your first free oil change and please let us know if we can help you anytime. Thank you and welcome to the Baker Nissan family. Carl Baker Management

February 08, 2019

Great Experience Laurens Legarda was our salesman, very nice gentleman and also bilingual which is a plus. We were very happy with our purchase at Baker Nissan. More

by Rockstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Feb 08, 2019 -

Baker Nissan responded

Rockstar. I want to be the first to thank you for letting us know about your experience. Laurens has been with us for a little while and has become one of our best sales personnel since he has been here. Having bilingual staff is a major priority for us as we want to make sure we have someone to speak with anyone who comes in. Thank you for letting us be able to help you and please let us or Laurens know if you need anything in the future. Carl Baker - Manager

February 04, 2019

Great experience and service I had a very good experience in this dealership. Laurens was the sales consultant that help me. He was a huge help with lowering the price and looking More

by Bernicecr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Feb 08, 2019 -

Baker Nissan responded

Bernicecr, I want to welcome you to the Baker Nissan family. Our goal is always to make sure our customers get the best experience and deal they can here at Baker Nissan. Knowing this is what happened is truly exceptional. Laurens does a great job taking care of customers and we truly appreciate and thank you for your business. Have a great day.

February 02, 2019

Great help and service Terry Edwards and Lauren's Lagarda great help nice and very formal great costumer service they talked to me have me information let me check the car a More

by José Fernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurens Legarda
Feb 08, 2019 -

Baker Nissan responded

Thank you so much for sharing your experience Jose. Every time we are able to help out our customers is the reason we are here. Terry and Laurens make a great team and I appreciate you taking the time to share that with us. We hope to see you back here at Baker Nissan for all your needs big or small. Have a wonderful day. Carl Baker - Manager

February 01, 2019

Buying a used car Very helpful overall in finding a vehicle that fit my budget and also my family's needs. Would recommend anyone to shop for thier next vehicle here. More

by Moyavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurens Legarda
Feb 02, 2019 -

Baker Nissan responded

Moyavan, Finding a vehicle for everyone is one of our goals here. We know everyone has a unique budget that fits them and our goal is to meet their needs accordingly. We are so happy that we were able to do this and that you shared your story here on dealerrater. We appreciate your business and truly look forward to seeing you in the future for you first free oil change.

January 29, 2019

Lies on Lies I was treated so poorly. The finance people lied to me, game me run around. Bad experience! They lied about the interest rate, told me it was mandat More

by Monoca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kene Abiakam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renaldo Henry, Effran Bryant
Jan 31, 2019 -

Baker Nissan responded

Monoca, I want to apologize for the bad experience you had here. Our goal is always transparency and it looks like this is where we failed. I understand your frustration and feel like we wasted your time. If there is something we can do to make up for this please contact Diane Ellis our Owner Loyalty Manager at 281-890-5656. Thank you.

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