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Baker Nissan
Houston, TX
1,460 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,460 reviews
February 20, 2012
Being close to my job, I visited this dealership on a Friday afternoon with the idea of just looking at what they had to offer. Pulling into the lot, I immediately saw a car that caught my eye. Working Friday afternoon with the idea of just looking at what they had to offer. Pulling into the lot, I immediately saw a car that caught my eye. Working with Sammy Vela made things that much easier. He is a true professional and a reflection of my overall experience at Baker Nissan North. Sammy and the dealership are very organized, which made for a highly pleasant experience. Special thanks to Shawn Kennedy for his help as well. You can bet I will be back here for my next car purchase! More
by JDHILL
February 19, 2012
Our experience at Baker North was unexpected. We expected a hard sell and hours of excruciating negotiations. Our salesman, Jody Lewis, was very helpful and receptive to our offer. We were quite pleased. a hard sell and hours of excruciating negotiations. Our salesman, Jody Lewis, was very helpful and receptive to our offer. We were quite pleased. In addition, our finance manager, Dain Whyte, was extremely knowledgeable and efficient, and we sailed through the paperwork with ease. He also got us a better rate than the preapproved loan we came in with. Our transaction was quite enjoyable, and we left feeling quite satisfied with the deal we had made. Thank you! Tom and Robin Mix More
by rebo2610
Employees Worked With
Jody Lewis, Dain Whyte
February 16, 2012
I purchased a new vehicle from Baker Nissan almost a month ago and I truly had a great experience. This was my first time purchasing a new car and my sales rep Star Norrise was more than helpful. Not on month ago and I truly had a great experience. This was my first time purchasing a new car and my sales rep Star Norrise was more than helpful. Not only was she knowledgeable about the Nissan product but she was also very personable. She made me feel extremely comfortable, answered all questions I had about the buying process, and was very patient with me when I was trying to make my decision. Had it not been for all the work that Star put into my sale I may not have walked out with a new vehicle that day. Overall I felt that everyone at the delearship was very friendly and I am happy that I chose Baker Nissan to purchase my first brand new vehicle. More
by emiller612
Employees Worked With
Star Norris, Star Norris
February 15, 2012
I was looking for a used car for about a month, a month and a half. I talked to Marti Belt about the different used cars and their prices and how they would fit into my budget. She was patient with me and and a half. I talked to Marti Belt about the different used cars and their prices and how they would fit into my budget. She was patient with me and listened for what my dream car I had in mind and got me into it. I love my new (used) car and I'm so happy. The service was great, Linden had us sign the papers which he explained what we were signing for. He was nice and helpful, wasn't pushy at all. Overall a great experience, so happy I went to Baker Nissan North! More
by kstormiwhite
Employees Worked With
Marti Belt and Linden
February 14, 2012
I love baker nissan especially there service. I decided to take my car because I was having some issues and I met Mario Flores. He is customer service oriented I was so happy with my decision of brining my to take my car because I was having some issues and I met Mario Flores. He is customer service oriented I was so happy with my decision of brining my car here. I was so pleased that Mario was helping me he was listening to my questions and answered nicely and being a woman not knowing about cars he made me understand what needed to be done and not feel taken advantage of. Baker nissan service department is great, but Mario Flores is so helpful and knows what he is doing. If they are not helping you directly, they greet you in a warm manner. The vibe of the dealership is very welcoming. I have recommended and will keep recommending Mario Flores and Baker Nissan. More
by gigi21
Employees Worked With
Mario Flores
February 13, 2012
I work with John and Ron in the wholesales parts department, Would have to day both guys are outstanding, very knowlegable about part, very fast delivery time. Would never deal with any other Nissan department, Would have to day both guys are outstanding, very knowlegable about part, very fast delivery time. Would never deal with any other Nissan parts dept as long as these two guys are around. Thanks for all your help guys. More
by TUAN1163
Employees Worked With
John Klander, and Ron FRitts, Ron Fritts
February 10, 2012
Like most people, I was dreading the thought of purchasing a new vehicle. I made a point to go look on a Saturday when I had another appointment scheduled close so as not to get reeled into the pro purchasing a new vehicle. I made a point to go look on a Saturday when I had another appointment scheduled close so as not to get reeled into the process. I wanted to have time to evaluate the situation, research, and have the ability to make a wise decision. Jessie was most accommodating, not pushy, informative of the vehicles features and benefits, and most of all gave me the opportunity to see,test drive the vehicle, and leave for my appointment....no hassle, no sales closing like "but today only, you can"...Thank goodness for that! I called Jessie on Monday to let him know my intentions and asked him to give me a quote on a lease. From this point, he gave me the information without hassle and began to answer my list of questions without defense or hassle. I went back on Monday evening to ask more questions of his Sales Manager. The Sales Manager met with me and kindly answered all my questions on Monday and on Wednesday, the day I signed the papers. My experience from the time I parked on the lot at Baker Nissan was very good. I'm not sure I've ever had such an experience. I have leased many cars from other "tribes"; but this one was awesome! So, my encouragement to those of you looking for a vehicle, go see Baker Nissan. Nissan not only has an excellent vehicle, (this is my third Nissan), Baker Nissan has the process down right, no hassle shopping! Thanks much to Jessie, his Sales Manager, and the finance team. Great job! More
by singscoobydoo
Employees Worked With
Jessie Norris, Michael Luna, Jessie Norris
February 10, 2012
A few months ago I took a 5 hour trip to Houston. I went to Nissan looking for a used car. I met Mr. Sammy Vela who greeted me with a friendly smile. He was very professional and patient. He showed me sever to Nissan looking for a used car. I met Mr. Sammy Vela who greeted me with a friendly smile. He was very professional and patient. He showed me several vehicles and finally found the ONE. I purchased the vehicle and even though its been several months he still follows up with me. I would definitely recommend Mr. Sammy Vela and Mr. Shawn Kennedy (Manager) who made my car shopping experience a pleasant one. More
by bcavazos
February 07, 2012
Jesse and Star were very helpful, friendly and knowledgeable. Would definitely refer them to all my friends. Jesse also installed my blue tooth for me and explained a lot of the features of my new knowledgeable. Would definitely refer them to all my friends. Jesse also installed my blue tooth for me and explained a lot of the features of my new Rouge. More
by Beverly Gunter
Employees Worked With
Jess Norris and Star, Star Norris, Jessie Norris
February 03, 2012
I was instantly welcomed at Baker Nissan North (Used Car Sales) and was immediately attended by a sales person. He listened to what I had to say about what kind of car I was interested in purchasing and sho Sales) and was immediately attended by a sales person. He listened to what I had to say about what kind of car I was interested in purchasing and showed me some really great options that really fit my budget as well as other criteria. I was given ample time to make my decision and had all of my questions answered. Paperwork was filled out in a timely manner. All in all I thought the service I received was great & would definitely recommend to others!! More
by missmysterious
