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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

August 01, 2015

7 visits over the past ten years and every time I wonder why Of the seven times I visited this dealership only once did I get a standard welcome. Every other time you have hunt someone down or they were always v More

by Krypto_kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ringo
Aug 03, 2015 -

Baierl Toyota responded

Customer service and feedback is our #1 focus at Baierl Automotive. We are troubled by the less then favorable experience that you've had in our dealership. We as a dealership can grow from your feedback, I invite you give us a call, and give us a chance to rectify the situation if at all possible. Again, I offer you the deepest and most sincere apology. Our community and customers like you are the reason we are able to grow and become better as a company. Sincerely, Brad Pavlik General Sales Manager 724-741-1110 DIRECT

July 29, 2015

Terrific sales experience! My husband a I purchased a new 2014 Prius C from Baierl Toyota. Jim Cuffaro is the best salesmen we have ever dealt with. We are truly satisfied!!! More

by Frank and Orsolya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cuffaro
Jul 30, 2015 -

Baierl Toyota responded

Congratulations on your new purchase. We appreciate your feedback as it helps us to grow as a dealership. It is wonderful to hear that you were satisfied with your purchase. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 27, 2015

Another pleasant experience at Baierl Toyota I have had several cars from Baierl Toyota and never a single bad experience. When deciding on a Prius this time, that meant a change to a hybrid. Cli More

by pitterpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Matthews
Jul 28, 2015 -

Baierl Toyota responded

Thank you for taking the time to write this review. It helps us to know that we are meeting the needs of our customers. Our highest priority is satisfying our guests and we are delighted to know that Cliff was able to help find the perfect vehicle for you. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to reach out to us again. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 27, 2015

Toyota 4Runner was my first experience with Baierl Toyota Purchasing my Toyota 4Runner was my first experience with Baierl Toyota, it could not have gone any better. From the sales manager to the sales person More

by fparry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Pavlik, Joe Cusick
Jul 28, 2015 -

Baierl Toyota responded

Thank you for giving us this awesome feedback. We greatly appreciate the opportunity to work with you and earn your business. It is wonderful to know that we were able to show you what we strive to deliver. Feel free reach out to us if you have any concerns about your vehicle. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 27, 2015

Fulfilling a Promise As parents, we promised each of our children that we would help them get a bachelor's degree and a starter car. Patrick Evans has been the consummate More

by tphayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 28, 2015 -

Baierl Toyota responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. At Baierl Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we are glad that Patrick was able to provide you an easy and painless experience. We look forward to working with you again. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 23, 2015

A Pleasure A big thank you to Patrick Evans for all his help getting us into our new Rav 4 lease. This is our second time dealing with Patrick and we could not More

by linda kubia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 24, 2015 -

Baierl Toyota responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We are glad that Patrick was able to help you during your visit. We would love to work with you again in the future. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 20, 2015

Quality and satisfaction I previously owned a Camry from Baierl Toyota and was very happy with it. When circumstances necessitated a new car, I checked comparable makes and m More

by Kabob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Matthews
Jul 21, 2015 -

Baierl Toyota responded

We appreciate the time it took for you to share your feedback with us. It helps us to know that we are meeting the needs of our customers. We are happy to hear that you were satisfied with the purchase. We would love to work with you again in the future. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 18, 2015

satisfaction with every part of the sale process Jim Cuffaro did an excellent job with all the portions of the sales process. From the sales portion to the final paperwork was done professionally. More

by a satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cuffaro
Jul 20, 2015 -

Baierl Toyota responded

Thank you for taking the time to submit this awesome feedback. Hearing that Jim did an excellent job is always encouraging and reassures us of our commitment to our customers. Please feel free to visit us again if there is anything else that we can do to help you with regards to your vehicle. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 18, 2015

Wonderful people I was a little uncomfortable going into a large chain dealership, but Patrick made me feel welcomed and listened to my concerns. I love my 2015 Sienna More

by PM16127
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 20, 2015 -

Baierl Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Patrick listened to your concerns. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to visit us again. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 07, 2015

What a dealership should be I dealt with David Kauffman when looking to purchase a used car. Real friendly guy - down to earth and doesn't try to push you into buying. My wife More

by toyotashopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Jul 08, 2015 -

Baierl Toyota responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. David is great with people and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. We look forward to working with you again in the future. Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

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