Baierl Toyota

Bought a new Highlander We were looking for a Highlander, we actually wanted a used one or a 2015 but ended up buying a 2016. We loved our salesman. Patrick Evans was so kn We were looking for a Highlander, we actually wanted a used one or a 2015 but ended up buying a 2016. We loved our salesman. Patrick Evans was so knowledgeable and had a great personality. He made the entire experience pleasurable. I usually hate the whole car buying process but he made it fun. I would definitely go back there again. More

The total package! We bought a 2015 Sienna from Baierl and Patrick Evans in September; at the time, we provided a great review of the experience. Unfortunately, my wife We bought a 2015 Sienna from Baierl and Patrick Evans in September; at the time, we provided a great review of the experience. Unfortunately, my wife totaled that car in January and we found ourselves again in need of Patrick's services! He did not disappoint, walking us through the loose ends we had to tie up with the "old" van and putting us in another 2015 Sienna. Thank you, Patrick, for the help and ease in which we were able to replace our vehicle. As a bonus, Patrick saw that our rental was returned to Enterprise as well! More

"Best Sales Associate Ever" Best new car buying experience ever with a sales associate, Patrick Evans, he did what I rarely see these days - he WORKED HARD to get my business. If Best new car buying experience ever with a sales associate, Patrick Evans, he did what I rarely see these days - he WORKED HARD to get my business. If you are looking for a new Toyota see Patrick and you'll see what I mean. More

Fantastic service and a great vehicle Patrick Evans is by far the best Salesperson I have every dealt with. He is genuine and honest. I was able to lease a new Toyota Avalon Limited (whi Patrick Evans is by far the best Salesperson I have every dealt with. He is genuine and honest. I was able to lease a new Toyota Avalon Limited (which I thought I couldn't afford). He had me out in less than 2 hours and extremely happy with the car and deal.. I would recommend asking for him as this is the second car I leased and he stays with you the whole time. In addition he helped my nephew purchase a used car. Most people only car about money, but Patrick won't let you leave unless you are happy and he will steer you in the right direction. Ken Macieski More

More Than Just Satisfied Met Dave Kaufman, salesperson, shopping for a Camry. Answered all our questions, explained some options we overlooked and helped us secure a better Met Dave Kaufman, salesperson, shopping for a Camry. Answered all our questions, explained some options we overlooked and helped us secure a better deal than we expected. We thought we met a saleperson but who we really met was a "Satisfaction Engineer" well versed in his trade!! Thanks Dave!! And Toyota! Richard W. More

Good experience We just planned to start our new car buying, but James Cuffaro was so helpful and gave us a very fair price right off. We went home that day with our We just planned to start our new car buying, but James Cuffaro was so helpful and gave us a very fair price right off. We went home that day with our new highlander and we couldn't be more pleased. Highly recommend James. More

Great experience Went to Baierl looking for a Toyota 4Runner. Called ahead and they were waiting for us when we got there. Cliff Matthews was my salesman and he really Went to Baierl looking for a Toyota 4Runner. Called ahead and they were waiting for us when we got there. Cliff Matthews was my salesman and he really knew his information about the vehicle and was very helpful. Very glad I went to Baierl and very glad I finally got my Toyota!!!!! More

Baierl made me feel I was making the right choice. I was given an excellent deal when I arrived at Baierl. All the dealers I visited previously just didn't have the value and price I got at Baierl. I r I was given an excellent deal when I arrived at Baierl. All the dealers I visited previously just didn't have the value and price I got at Baierl. I recommend this dealer because the sales people --like David and Keith, are superb and I doubt that a shopper will experience such an exceptional level of confidence when buying a car elsewhere. I honestly did not imagine that I would feel so good all the way through the buying process, but Baierl really made it all clear, painless (thanks to Jocelyn) and made my new car a symbol of a great choice. More

Used car nightmare I live in Maryland and found a van online from Baierl Toyota. I dealt with salesman Jarod Mayo. He was pushy but they had the van I wanted, Chrysler T I live in Maryland and found a van online from Baierl Toyota. I dealt with salesman Jarod Mayo. He was pushy but they had the van I wanted, Chrysler Town and Country Limited. He interrupted most of my questions and told me how long he has sold cars and to listen to him. Each question that he didn't pay attention to is the reason for writing this review. He told me he would drive the 3.5 hours to pick me up because his boss gave him permission and the dealer goes above and beyond. He also said the van had a sunroof, the most important thing I wanted was built in navigation which he also said the van had. He told me I would not have to pay for a 20 day plate either. This is the truth: no sunroof, no navigation, $182 for 20 day plate, also he asked me how much I was going to pay him assuming he would make a couple hundred to pick me up. I would have taken care of him but I was led to believe it was from the dealer as a favor. I got a call 3 hours into my drive Sat morning from Jarrod explaining no navigation and then all the truth came out. He said I shouldn't expect a new van and a lot of people want to buy this so I should take it. COULD HE HAVE TOLD ME THIS BEFORE I DROVE 3 hours? Then to tell me not to expect a new car? I wouldn't buy anything from this dealer or salesperson no matter how bad I needed a car. More

Good experience We came to Baierl to trade our 2010 Sienna for an SUV type vehicle like a Highlander or a Sequoia, but Patrick Evans gave us good advice that another We came to Baierl to trade our 2010 Sienna for an SUV type vehicle like a Highlander or a Sequoia, but Patrick Evans gave us good advice that another minivan would be preferable with 4 young kids. We ended up getting a good deal on our new Sienna XLE Premium, but I feel I could have had a better deal on my trade-in. Service was good and efficient, and we like the Toyota care service. More