BMW of the Main Line

I am writing this to recommend to anyone in the market for a BMW, new or used, to make BMW of the Mainline their very first stop. After looking at a few other manufacture's offerings and leaving our test for a BMW, new or used, to make BMW of the Mainline their very first stop. After looking at a few other manufacture's offerings and leaving our test drives feeling disappointed my wife and I decided to look at BMW's. We initially looked online at a vehicle that was in stock at BMW of the Mainline in Bala Cynwyd. We decided to set up a test drive and spoke with Amanda Baldwin who promptly responded to our initial inquiry and facilitated a meeting to fit our busy schedules. Amanda made sure the vehicles we were interested in driving were available for us to drive and she communicated our interests to our Client Advisor Ibrahim Kourbeh. Ibrahim was, to say the least, very knowledgeable, professional, and gave us the feeling that he genuinely sought to match our needs and desires to the proper vehicle. He worked diligently to find us the vehicle that made the most financial sense while keeping our needs and desires in mind. Once Ibrahim communicated our preferences to the New Car Sales Manager, Tony Lukanski, we were presented with an even better deal than we had ever imagined. Tony understood that we were trying to control costs by limiting the number of options we were selecting for our vehicle. Tony made it possible for us to drive off the lot in a fully optioned new BMW without breaking the bank. It was amazing!!!! When we picked up our new BMW we met with the Business Manager Frank Muto. Frank was courteous and very well organized. While he informed us about some additional programs that would be advantageous to us we never felt pressured to purchase anything additional. Frank also provided us with discounts on everything from insurance rates to window tinting. Overall, EVERYONE we came into contact with at BMW of the Mainline were both courteous and pleasant. It was evident that everybody was working together to achieve OUR goals. I will note that we live 1.5 miles from a competing BMW dealer and we happily drove the extra distance for the superior service provided by the friendly professionals at BMW of the Mainline. They are a class act second to none. More

I traded in my used Nissan Altima for a Certified Pre-Owned 328xi. I showed up at my appointed time and was greeted by the friendly staff. When I walked into the offices and sat down with Frank Mut Pre-Owned 328xi. I showed up at my appointed time and was greeted by the friendly staff. When I walked into the offices and sat down with Frank Muto to go over payment, it was expedient and easy, and when we were finished, my car had arrived from from being detailed. Afterwards, Ibrahim took me through all the features of my car for about 45 minutes (since it was my first BMW), synced my phone, and brought me my new floor mats. I then drove off with a full tank. More

Very friendly and informed service. They didn't keep us hanging around and haggling price. Worked with us with our purchace and our trade in. Most pain free car purchase ever! Thank you! My new car was pr hanging around and haggling price. Worked with us with our purchace and our trade in. Most pain free car purchase ever! Thank you! My new car was prepped the same day I bought it so 2 things were over looked but minor, chrome above windows wasn't polished and windshield had a film that was tough to remove. Other than that it is beautiful. More

Overall excellent experience! I bought my previous BMW 328i also from KC Chan at BMW Main Line 4 years ago and the experience was also excellent! 328i also from KC Chan at BMW Main Line 4 years ago and the experience was also excellent! More

I had an excellent experience with the sales representative (Marcy Rusoff) and with the financial services representative (Frank Muto). Marcy was patient and professional. She was willing to sch representative (Marcy Rusoff) and with the financial services representative (Frank Muto). Marcy was patient and professional. She was willing to schedule multiple appointments to help us decide what we want and to talk about the car. Frank was very efficient. He explained all possible financial options, warranties, etc., but was not pushy with the extra options. More

It was a pleasure buying a car from Kerry Simmoms, no pressure, knowlegdeable, and extremely helplful. Good experience and a great car,would recommend Kerry to everyone. pressure, knowlegdeable, and extremely helplful. Good experience and a great car,would recommend Kerry to everyone. More

I called, I made an offer, it was accepted, I bought a I called, I made an offer, it was accepted, I bought a 335D BMW. It was this easy- and when I did encounter an issue with registration KC Chan and Fr I called, I made an offer, it was accepted, I bought a 335D BMW. It was this easy- and when I did encounter an issue with registration KC Chan and Frank Muto handled it with east. Thanks Mark G More

My FIRST BMW! and after this experience, I don't think it'll be my last! I've been on a few "Car Shopping Adventures". This one was BY FAR the most pleasant one. All of my questions were answered patien it'll be my last! I've been on a few "Car Shopping Adventures". This one was BY FAR the most pleasant one. All of my questions were answered patiently, and all of my concerns were addressed without hesitation. The price was right, got more for my trade-in than I expected, the car I bought is in excellent shape for a used vehicle, my sales-guy was not only knowledgeable of his brand, he was hilarious, which made it all the more fun. I'm still being treated like royalty even though all the paperwork has already been signed. I even got a follow-up appointment for a tutorial on all the features of my car. I'm not sure what more you could ask for, but I doubt you’ll find it elsewhere. More

Lou Whitener was our salesperson when we purchased our 328I X-Drive. She was attentive and went above and beyond to help us with this purchase. We actually traveled over an hour to purchase this vehicle 328I X-Drive. She was attentive and went above and beyond to help us with this purchase. We actually traveled over an hour to purchase this vehicle from her even though there is a BMW dealership 10 minutes from our home. Lou is the reason why. Everyone we came in contact with at this dealership was helpful and friendly. I would recommend this dealer to anyone and would go back to purchase another vehicle in a heartbeat. And I would ask for Lou! More

This is my second X5 I purchased from KC and he has been nothing short of a true professional. Always honest and considerate. I highly recommend purchasing a BMW from KC and BMW of the Main Line. nothing short of a true professional. Always honest and considerate. I highly recommend purchasing a BMW from KC and BMW of the Main Line. More