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BMW of Tucson - Service Center

Tucson, AZ

4.8
663 Reviews

663 Reviews of BMW of Tucson - Service Center

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November 11, 2022

The assistant assigned to me Humberto was exceptional, and then it got a little confusing when he called in sick. However the service department was helpful. My Vehicle wasn’t completely ready when they s More

by Judy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 20, 2022 -

BMW of Tucson responded

Hello Judy, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 20, 2022 -

Judy B responded

Thank you, I certainly will do if needed, so far the car is sounding and running great. Thanks again. Judy

November 07, 2022

Very satisfied with this dealer. They’re staff is excellent. All my questions are always answered and I’m comfortable having mh vehicle serviced. More

by (00( )( )00)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Nov 15, 2022 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2022

Excellent service, very professional and nice place to wait for your car. Humberto was a very good advisor More

by t.masick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto, Lisa Parasrami
Nov 11, 2022 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 31, 2022

Katelyn was excellent, always pleasant and attentive to detail. A pleasure to work with really More

by Monster
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katelyn, Lisa Parasrami
Nov 08, 2022 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2022

Cannot get any better, other service departments can learn alot from BMW. Jessica was awesome. Thank you More

by ffrancino1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Nov 04, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2022

Service was great and everyone involved was helpful with no problems. Car was ready at time promised More

by ahay3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessier
Nov 03, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 21, 2022

Welcoming atmosphere, extremely helpful staff who are attentive to client needs, excellent service, efficient sevice More

by Craig.gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 29, 2022 -

BMW of Tucson responded

Hi Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 21, 2022

Ryan Lange was my service adviser and couldn't have done better. Friendly, helpful, easy to work with. My issue was resolved timely and professionally and I appreciate this so much. More

by C.Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange, Lisa Parasrami
Oct 28, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Oct 28, 2022 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Jessica was great she kept me updated I appreciate her. My car was in good condition when I picked it up More

by Larryselig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
October 18, 2022

The service department is absolutely amazing! Great service, reliable and fast! So reliable and friendly. More

by emcaruso444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 24, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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