BMW of Tucson - Service Center

Our vehicle was not washed when I picked it up yesterday. Really inexcusable for a BMW dealership! Really inexcusable for a BMW dealership! More

The service on my car was extensive, but it was finished in a reasonable amount of time. Tyson explain everything that was going to be done and kept me apprised of the work's progress. in a reasonable amount of time. Tyson explain everything that was going to be done and kept me apprised of the work's progress. More

Service was good, timely, and quality. My issue was that the price was over $1,000 more than other quotes I received. By the time I received the 2 other quotes, BMW had already started my My issue was that the price was over $1,000 more than other quotes I received. By the time I received the 2 other quotes, BMW had already started my repair so I couldn't cancel and move my vehicle to another shop. It will likely be the last time the BMW dealer sees my vehicle. I'm not looking for rock bottom pricing, just a fair deal. More

Greeted fast and friendly. Went in for what I thought was a brake job. After their multipoint check, I did not need the repair. Went in for what I thought was a brake job. After their multipoint check, I did not need the repair. More

Ryan did a great job as a service rep. He has consistently been personable, helpful , kind and efficient! My car was serviiced in a tinely manner; and I had a loaner while it was being d He has consistently been personable, helpful , kind and efficient! My car was serviiced in a tinely manner; and I had a loaner while it was being done. Thanks much. More

Ryan Lange did a great job with communication. Dropped the car off prior to a flight after having it cleaned, picked it up a week later and it was a mess from sitting outside under a tree or somet Dropped the car off prior to a flight after having it cleaned, picked it up a week later and it was a mess from sitting outside under a tree or something, not blaming Ryan, he offered to wash it but I was on a tight timeline. Got a list of work they wanted to perform totaling $9,098.63 on my 2006 530i with a BB value of maybe $8K which seems ridiculous. Nevertheless, satisfied with the visit. certainly wont be returning to have two front shocks changed for $2312.34 or to have my radio head unit replaced for $2984.34. I mean, cmon. got a quote to get all 4 shocks changed for $780. More

Ms. Larson was excellent with providing me with loaner and updating me on status of service on my vehicle. and updating me on status of service on my vehicle. More

Very quick, friendly. and professional service. It was the fastest visit. I'd like to say special thanks to Jayme. and professional service. It was the fastest visit. I'd like to say special thanks to Jayme. More

TYSON KESSLER did a great job setting up the servicing for the car. Estimated wait time was less than expected and servicing was completed without any issues. Clean waiting room. for the car. Estimated wait time was less than expected and servicing was completed without any issues. Clean waiting room. More

I truly appreciate the great service from everyone there, from the mechanics to the service team! from the mechanics to the service team! More