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BMW of Spokane

Spokane, WA

4.6
639 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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639 Reviews of BMW of Spokane

October 09, 2025

Wish I could recall the name of the man that helped me put but great experience, they comped me an uber and were way more swift than any other dealership I’ve worked with More

by Rhorke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Eck, Scott Grumbly
Oct 09, 2025 -

BMW of Spokane responded

Thank you for choosing BMW of Spokane! We are happy to hear our team made your experience smooth and stress-free. See you next time!

October 09, 2025

They can read my mind as to what I want in a car! I went in with my trade and drove off with my new car, very happily! More

by sreckie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Eck, John Ellern
Oct 09, 2025 -

BMW of Spokane responded

Congratulations on your new car! We are thrilled to hear you had a five-star experience at BMW of Spokane and we hope to work with you again in the future.

October 07, 2025

They were very friendly and went above expected! Plus a little bit of a discount on the alignment when we weren't expecting on getting tires. Also allowed our new puppy inside. More

by Mthuntress11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Oct 08, 2025 -

BMW of Spokane responded

Thank you for sharing your positive feedback! We're thrilled to hear our team went above and beyond to assist you during unexpected circumstances. We're also glad to hear you and your puppy received a warm welcome here at BMW of Spokane. We hope both you and your vehicle are doing well, and we look forward to seeing you next time!

October 07, 2025

I worked with a very well trained, professional and courteous service person, Audrey Holmes. My service went very smoothly. More

by BMW3mikeg888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Holmes
Oct 07, 2025 -

BMW of Spokane responded

We're glad to hear Audrey provided such a seamless experience! Thank you for choosing BMW of Spokane and for sharing your feedback. Safe travels!

October 02, 2025

Mr Robbie is a very great salesman this is our 5 bmw because of Mr Robbie I will let all my friends know that bmw of Spokane is best always ask for mr Robbie. More

by bengrewal22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Robbie
Oct 02, 2025 -

BMW of Spokane responded

Thank you for your continued business and awesome feedback! We'll pass this along to Robbie. Your friends are in good hands at BMW of Spokane!

September 29, 2025

I was waiting in the waiting room for my vehicle to brought to the front for 20 min. Nobody told me it was already up front. I was in the waiting room area the entire time. Disappointing. More

by Sarah.e.elsden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Sep 29, 2025 -

BMW of Spokane responded

Your feedback is important to us, Sarah, and we sincerely apologize for the delay and lack of communication during your visit. We will address this internally, and if there is anything else you would like to share with our team, please feel free to reach out. Thank you. - BMW of Spokane

September 25, 2025

Estimated service time was 4 hours and ended up being almost 7 hours. Service should take the initiative to contact the client with delays avoiding calls by the client. Audrey was very pleasant to work More

by stevedrennon509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Sep 26, 2025 -

BMW of Spokane responded

Hello Steve, we apologize for the delay you experienced but we're glad Audrey made your visit pleasant. Your feedback is invaluable and will help us improve our communication moving forward. Thank you for choosing BMW of Spokane!

September 21, 2025

Great customer service as usual! My car always feels brand new when I leave. I've been a customer for years. More

by Mossman.genevieve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Clark, Scott Grumbly, Kevin Risley
Sep 22, 2025 -

BMW of Spokane responded

Hello! It makes our day to hear that you love our customer service and your car always feels brand new at BMW of Spokane. We look forward to serving you for many more years to come. See you next visit!

September 20, 2025

Jessica was awesome and extremely integral in making a very acceptable sale. She went above and beyond in remaining in communication and accommodating my needs during the entire out-of-town sale. I was, h More

by ktm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Carlson
Sep 22, 2025 -

BMW of Spokane responded

Thank you for your feedback! We're pleased to hear that Jessica went above and beyond during your sale at BMW of Spokane. We apologize for any administrative hiccups and will use this feedback to improve. Safe travels!

September 15, 2025

Audrey Holmes, my service advisor was an attentive listener, thorough in her communications and gracious in meeting my request for a written estimate. My technician Drayvon. Gadiana did a remarkable More

by joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drayvon Gadiana and Audrey Holmes, Scott Grumbly, Kevin Risley
Sep 16, 2025 -

BMW of Spokane responded

Hi Joy, Wow! We're thrilled to hear about your amazing experience with Audrey, Gadiana, and Drayvon. We will pass along your feedback to our team. We hope to see you again at BMW of Spokane. Safe travels!

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