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BMW of Southpoint
Durham, NC
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Always a great experience. I have a 2011 that I still bring to the service department because of how well Patricia, Malcolm and Felix take care of my vehicle. I have a 2011 that I still bring to the service department because of how well Patricia, Malcolm and Felix take care of my vehicle. More
Always professional, thorough, and timely. Service team is excellent, very communicative, and accurate. They evaluate my needs as a customer, present viable options, and execute the work perfe Service team is excellent, very communicative, and accurate. They evaluate my needs as a customer, present viable options, and execute the work perfectly. More
Outstanding and friendly service. I had an error message on my new iX and they were able to diagnose it and repair it quickly. Everyone was helpful and Josh communicated with me via I had an error message on my new iX and they were able to diagnose it and repair it quickly. Everyone was helpful and Josh communicated with me via text (my preferred method) to keep me updated with the progress of the repair. Awesome experience More
We have purchased 5 cars from the team at Southpoint. Everyone has been great, from Sales to Service. Pat, Malcolm and the Service team are very helpful. Everyone has been great, from Sales to Service. Pat, Malcolm and the Service team are very helpful. More
Excellent service staff. We have worked with different folks - all friendly, efficient, and helpful. On the lastest visit we worked with Harold. Service was especially speedy We have worked with different folks - all friendly, efficient, and helpful. On the lastest visit we worked with Harold. Service was especially speedy and we love the video inspections that they send. More
Outstanding service Dept. Service writer Josh Randle oversees every aspect of car repairs while in his care for his customers . Also, the showroom, service area & bays are Service writer Josh Randle oversees every aspect of car repairs while in his care for his customers . Also, the showroom, service area & bays are "pristine" . Customer waiting area provides full array of condiments while waiting for service too. A highly rated facility if you want the best for your BMW! Mike Strayhorn Hillsborough, North Carolina More