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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

June 19, 2022

Always great service at South Point BMW . Also shout out to Nate Gibson . He always keeps you informed . More

by joebosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jun 21, 2022 -

BMW of Southpoint responded

Joebosta, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 18, 2022

Always a great experience. I have a 2011 that I still bring to the service department because of how well Patricia, Malcolm and Felix take care of my vehicle. More

by mjwebb007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg, Malcolm Fields, Felix Balines
Jun 21, 2022 -

BMW of Southpoint responded

Mjwebb007, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2022

Always professional, thorough, and timely. Service team is excellent, very communicative, and accurate. They evaluate my needs as a customer, present viable options, and execute the work perfe More

by rod.lyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jun 21, 2022 -

BMW of Southpoint responded

Rod.lyman, we are so pleased you enjoyed your service visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

June 17, 2022

Harold was great and so was the service! There were errors in the bill but after pointing them out, they were corrected. More

by awilliams21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jun 19, 2022 -

BMW of Southpoint responded

Awilliams21, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2022

Outstanding and friendly service. I had an error message on my new iX and they were able to diagnose it and repair it quickly. Everyone was helpful and Josh communicated with me via More

by New iX driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Katelyn Spinner, Tyler Bowyer
Jun 16, 2022 -

BMW of Southpoint responded

New Ix Driver, thank you for your kind words and this wonderful review for our service team! Thanks again for the recommendation, and have an amazing day!

June 15, 2022

We have purchased 5 cars from the team at Southpoint. Everyone has been great, from Sales to Service. Pat, Malcolm and the Service team are very helpful. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg
Jun 16, 2022 -

BMW of Southpoint responded

Eric, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2022

Service department is great. Thanks Harold Harris for his good service. Always kept me informed. More

by Yan Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jun 16, 2022 -

BMW of Southpoint responded

Yan Zhang, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 14, 2022

Excellent service staff. We have worked with different folks - all friendly, efficient, and helpful. On the lastest visit we worked with Harold. Service was especially speedy More

by Puffsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Jun 15, 2022 -

BMW of Southpoint responded

Puffsmom, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 13, 2022

Joey was very professional kept me informed about my service and regularly provided an update. More

by chandrapv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey adams
Jun 14, 2022 -

BMW of Southpoint responded

Chandrapv, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2022

Outstanding service Dept. Service writer Josh Randle oversees every aspect of car repairs while in his care for his customers . Also, the showroom, service area & bays are More

by mstrayhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle & Patricia Service Dept Mgr., Katelyn Spinner
Jun 13, 2022 -

mstrayhorn responded

Great Service Southpoint BMW!

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