BMW of Southpoint

This dealership provided friendly, efficient service in a welcoming environment. They also we’re knowledgeable and answered all of our questions. welcoming environment. They also we’re knowledgeable and answered all of our questions. More

Just picked up my new X-6 from Ben Paulakonis. The whole process was smooth with Ben keeping me informed throughout from special order to delivery. Very excited to have my new car with its' custo The whole process was smooth with Ben keeping me informed throughout from special order to delivery. Very excited to have my new car with its' custom paint color and all. Jon Hilliard, in Finance, was a pleasure to work with, as well. He is well versed in all the various extended warranty options and helped me sort through the best combination for my particular needs. Picked up my first new BMW (525i with a manual transmission--oh those were the days) in 1992....and here I am 30 years later doing the same thing. Hard to stop smiling I love my new X-6 so much. Southpoint BMW is a wonderful place--so grateful that this organization is in our area. Thank you guys! P.S. This note wouldn't be complete without a shout out to Patricia Fradenburg, who is in charge of Service. She is technically astute and knows her stuff. I have some "mature" BMWs that benefit from her team's high quality work! More

Harold went out of his way to give us top notch service. He got a part from another dealer that we had been waiting on for 6 months. He got a part from another dealer that we had been waiting on for 6 months. More

Southpoint is the best dealer I've ever worked with in my 50 years of owning cars, and my *9* BMWs. The SALES process and team is 2nd to none - helpful, attentive, they actually listen to what you need and 50 years of owning cars, and my *9* BMWs. The SALES process and team is 2nd to none - helpful, attentive, they actually listen to what you need and desire, and then make it happen; they also keep paying attention AFTER the sale is complete. Ed Hagen is golden. The SERVICE team is expert, diligent, and don't stop until any issues (usually nits) are resolved and we are completely satisfied. Pat, Jeff, Anthony, Nate and others are also golden. Jonathan was fabulous with the actual purchases. Finally, the amazing attitudes flow from the top: the GM Curtis is the best. He bent WAY over backwards to help us with the purchase after we had a family catastrophe. Wonderful! Truly, the only reason why Southpoint is only getting a 5 is because there is no 6! More

Shahab Sheibani was just amazing with all the support and smooth onboarding experience that he provided me in this entire process. I must say, It is pretty rare to come across such a talented person who and smooth onboarding experience that he provided me in this entire process. I must say, It is pretty rare to come across such a talented person who assists you this well in the entire journey of buying a car. He always kept me informed about each and every part of the process. Again I would like to thank Shahab for his expertise and help. More

I am a Vietnam veteran whose BNW was serviced by Southpoint. The BMW technicians are caring and thorough in looking at every area of my BMW X3. Also, Patricia and Jennifer in up front customer serv Southpoint. The BMW technicians are caring and thorough in looking at every area of my BMW X3. Also, Patricia and Jennifer in up front customer service are absolutely professional and thorough!. GREAT TEAM! More

Nate Gibson was a polite and professional, and kept me updated via text messages. Satisfied. updated via text messages. Satisfied. More

After some damage to the steering on my BMW 335i, I took it to the dealer for repair and was very pleased with the service. Patricia Fradenburg was great to deal with and communicated effectively and effic it to the dealer for repair and was very pleased with the service. Patricia Fradenburg was great to deal with and communicated effectively and efficiently. Video of the vehicle and the damage from the service crew was also invaluable in understanding their service recommendation. More

Excellent service. Easy scheduling, attentive and knowledgeable service advisors, video of vehicle examination showing items that need attention, and prompt service. Easy scheduling, attentive and knowledgeable service advisors, video of vehicle examination showing items that need attention, and prompt service. Overall a very professional experience. More

I would like to thank Shahab Sheibani for contacting me after I viewed a vehicle on the website. For that I am driving my new vehicle. Again I pleased with the professionalism and time spent to my purchase after I viewed a vehicle on the website. For that I am driving my new vehicle. Again I pleased with the professionalism and time spent to my purchase went smoothly. Thanks again. More