BMW of Silver Spring

Excellent service. Brandi was amazing and pleasure to work with. She addressed all of my concerns, made sure I was aware of any existing warranties, and even went a ste Brandi was amazing and pleasure to work with. She addressed all of my concerns, made sure I was aware of any existing warranties, and even went a step further to make sure my car mats were taken care of. Overall, I enjoyed my service visit. More

Kyle was amazing and super helpful. And helped me getting the car I really wanted. And helped me getting the car I really wanted. More

Let me be the first to say- the interactions with bmw silver spring, Gen, Kyle, and Max in particular were amazing. Gen helped me with everything finance related and went out of his way even on his days silver spring, Gen, Kyle, and Max in particular were amazing. Gen helped me with everything finance related and went out of his way even on his days off to make me feel comfortable with the numbers. 100/10 stars. Will be back for my next car!! More

I found Gen to be very knowledgeable and forthcoming with pertinent information. He gave me the tools I needed to make informed decisions with feeling coerced or pushed. One of my best overall car dealershi pertinent information. He gave me the tools I needed to make informed decisions with feeling coerced or pushed. One of my best overall car dealership interaction experiences. More

Christian is just awesome. He has an in depth knowledge of all the vehicles and explains new and technical features in layman’s terms. Most importantly, he’s extremely personab He has an in depth knowledge of all the vehicles and explains new and technical features in layman’s terms. Most importantly, he’s extremely personable and treated me and my family with the utmost respect. I rarely leave reviews, but wanted to share my experience. More

My purchasing experience was great thanks to Desirea for making it smooth and not overly complicated. making it smooth and not overly complicated. More

Scott and Gen are rock stars! Scott maintained consistent communication with me as I navigated my purchase budget and my trade-in. He was patient and completely transparent thro Scott maintained consistent communication with me as I navigated my purchase budget and my trade-in. He was patient and completely transparent through the entire process, which stemmed a few months as I awaited the arrival of a 2024 Series 4. Gen made the financial process an enjoyable one, and I can honestly say I had never before enjoyed the financial aspect of buying a car. He was friendly, transparent, and truly assessed my needs rather than trying to relentlessly push the extended warranties and other extras. I had ill feelings towards BMW after a horrible experience at my local dealership, but now, after my experience at Silver Springs, I can truly say I won't ever buy anything other than BMW now, and Scott and Gen at Silver Springs will be my go-to guys. More

Ron was very professional and helpful in helping me make a decision on buying, he explained the different options and was never pushy. a decision on buying, he explained the different options and was never pushy. More

Car sat over night and I picked up next day. I wished the car would have been detailed better...I came home and did it myself...they should hire me. Quality...I left with the car because I want I wished the car would have been detailed better...I came home and did it myself...they should hire me. Quality...I left with the car because I wanted it and I liked the deal for my trade. I wasn't fully clear on details when I left and I had to call back for a document I did not receive. All minor but there is such a thing as Good, Better...Best...and I received better. The money I spent, this review should be much better...i felt as if I was routine and the service proved it...not horrible but wasn't the best. More

Kyle is awesome. He is very kind and patient. Thanks agian for your wonderful service. He is very kind and patient. Thanks agian for your wonderful service. More