BMW of Silver Spring

MY DEALINGS WITH THIS COMPANY WAS FIRST RATE! THEY DID EVERYTHING POSSIBLE TO MAKE SURE MY EXPERIENCE WITH THEM WAS ENJOYABLE AND POSSITIVE, AND WHEN THERE WAS A PROBLEM WITH THE USED CAR I BROUGHT THEY C EVERYTHING POSSIBLE TO MAKE SURE MY EXPERIENCE WITH THEM WAS ENJOYABLE AND POSSITIVE, AND WHEN THERE WAS A PROBLEM WITH THE USED CAR I BROUGHT THEY CORRECTED IT NO QUESTIONS ASKED AS WELL AS LET ME DRIVE A BRAND NEW LOANER. I HIGHLY RECOMMEND THIS DEALERSHIP More

My experience with this dealership and Andy was the best I've had. Andy's hospitality, effort and appreciation for his customers is top notch. From the time I came in until the moment I had my keys in hand, I've had. Andy's hospitality, effort and appreciation for his customers is top notch. From the time I came in until the moment I had my keys in hand, I was treated with nothing but class. There were a few issues during the buying process but they were resolved quickly and I was driving off of the lot in no time. I will definitely be back! More

Could not have had a better experience! I was searching for a 2008 535xi Sports Wagon, which are hard to find in the south. Tischer had one of only two within 500 miles from my house. I was hesitant to t for a 2008 535xi Sports Wagon, which are hard to find in the south. Tischer had one of only two within 500 miles from my house. I was hesitant to travel from SC to MD, since I had traveled to KY the week before only to have a bad experience. I expressed my concerns to Kevin and he told me I had nothing to worry about. And he was right. I flew up to BWI airport and Kevin was there waiting to pick me up. The car looked brand new and drove great. Kevin and the rest of the team really treated me top notch, like I was buying a brand new BMW. I would definitely recommend them to anyone. More

I have been buying cars for nearly 25 years and this experience was one of the most pleasant sales experiences I have had over this time! My sales advisor, Kailash Joshi, was the consumate professional experience was one of the most pleasant sales experiences I have had over this time! My sales advisor, Kailash Joshi, was the consumate professional. Seek him out if you are in the market for a new BMW, and persuade him not to join his son in Australia - his departure will be a loss to the car-buying public. From my initial contact over the telephone with him to the time I picked up the car, Mr. Joshi was friendly, professional and, perhaps most important, honest. Tischer's finance advisor also desrves a mention here. She was friendly, efficient, quick and to the point, a contrast to my experience some six months ago with the finance office of Lexus of Rockville. To sum up: a great experience and as my teenage son, who was with me commented - Joshi rocks! More

Kristina this service rep. has ben helping me with my Kristina this service rep. has ben helping me with my last two BMW X5's. she is the main reason that in March of 2011 i am buying my 3rd BMW from Ti Kristina this service rep. has ben helping me with my last two BMW X5's. she is the main reason that in March of 2011 i am buying my 3rd BMW from Tischer. I purchased my first BMW in 2005 from Russell BMW. Ticsher is HEAD and SHOULDERS above that dealership, and the only reason I continue to purchase BMW over other luxury cars. Kristina and the entire staff is there to make purchases and service the best possible experience. I have recomended two friends that have purchased from this dealership and will continue to do so. Larry Severn keep up the GOOD work, and much sucsess for the future for your well deserved and needed face lift on your new store front. Warm Regards Phil Marcheso More

This was easily one of the most refreshing and professional transactions I have ever had in buying a new car. No pressure, just honest answers to what we can and can't do to make it work for me. professional transactions I have ever had in buying a new car. No pressure, just honest answers to what we can and can't do to make it work for me. Kailaish is a true gentlman. The mileasge with the clean diesel is just an added bonus to driving a fun vehicle that is good for the environment. More

I went to Annapolis BMW first and could not get help from a single salesperson. I wandered the entire lot, wandered the whole showroom, made eye contact with several employees that were standing around chit a single salesperson. I wandered the entire lot, wandered the whole showroom, made eye contact with several employees that were standing around chit-chatting, and not one person spoke to me. I take that back, one person on his way out asked if I needed help, I said yes, and he said he would find someone. 10 minutes later, still nothing, I left and drove to Tischer...where I got the EXACT SAME LACK OF TREATMENT. It was not busy at either dealership. It was a weekday afternoon. I will cut Tischer a little slack since there was obviously some sort of renovations going on, but still, you'd think they would be even more vigilant. I had wanted to drive a 335 as comparison to the Audi S4. After these two dealerships essentially blew me off, I just took it as a sign and went with the Audi. More

I went to Tischer to buy a 535xi. After meeting with Kevin and driving it, my husband wanted to check out a 335xi. We drove it and feel in love! Kevin made us a great deal and did not pressure us at a Kevin and driving it, my husband wanted to check out a 335xi. We drove it and feel in love! Kevin made us a great deal and did not pressure us at all. He handled the trade in of our old BMW. Anthony did the paperwork and we were on our way home with our 09 335xi. We are so happy with the car and really enjoyed working with Tischer. They have a great selection and their prices are the best in the DC area!!!! Well worth the drive! Tina, Montclair, VA More

This is a return visit to this dealership after 11 years (purchased a new 528i in 1999). We were greeted by a friendly gentleman (Dave?) who opened the door for us with a welcoming smile. After some initi (purchased a new 528i in 1999). We were greeted by a friendly gentleman (Dave?) who opened the door for us with a welcoming smile. After some initial browsing, we were greeted by Sigis Skirpa who introduced himself and asked if he could assist us. After listening to what we were looking for, he quickly scanned his inventory and found 2 vehicles that matched. Sigis worked quickly to get us into one of the vehicles for a test drive. He explained the features and benefits before we started the test drive. He provided some context and contrast with my older 528, with the new 328i xdrive. His knowledge of the product was excellent and the drive convinced me to pursue getting an offer for the car. Sigis drafted a quote with the sales manager and presented it. I found the price to be fair and Sigis explained the discount and incentives associated with the deal. After some internet research, we returned the next day to finalize the purchase and to see if Sigis would include a trade-in as part of the deal. Sigis quickly arranged for the appraiser to look over the trade-in and again provided a reasonable trade-in value. After I explained the offer I had from Car-Max, Sigis sought approval from the sales manager to match the deal. Sigis exceeded my expectations as a sales associate. He matched my desires for a car perfectly and I'm now the proud owner of a brand new 328i all-wheel drive BMW. While waiting to close out the deal, I asked Sigis if it was possible to secure an extra key for my older 99 528i. He walked me over to the Service department, where I was greeted by friendly and courteous staff. The staff ordered the key and I paid for it under 10 minutes. Closing out the deal with the Business Manager, Joanna McCarthy, was quick and painless. Joanna explained the dealer add-ons, and provided advice on which packages made the most sense given our personal situation. Joanna was friendly and organized. This made closing out the deal effortless. The price of a BMW is a bit more than their competition, in my honest opinion, hence the good rating on the price. However, it really is the Ultimate Driving Machine and the folks at Tischer BMW of Silver Spring are the reasons I choose this car over the Audi A4. I highly recommend a visit to this dealership if you are interested in a purchasing a new car. More

After buying a car last month from Tischer,I decided to have my 15K service here locally at BMW Fairfax.They kept my car 3 days and told me there was no problem with my tire which the IDRIVE kept telling m have my 15K service here locally at BMW Fairfax.They kept my car 3 days and told me there was no problem with my tire which the IDRIVE kept telling me was underinflated.I was told that filling the tires with Nitrogen(at my cost)would fix the problem.After going to a tire store,who found an irreparable inner puncture I went back to Tischer.Rick Lopez(CPO mgr) had the tire replaced while I waited at no cost to me.Needless to say,the drive to Tischer for future service is well worth it to me.Rick was very professional and has offered to exchange cars with me at my home so I can avoid the drive for future service. More