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BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.7
273 Reviews

273 Reviews of BMW of Shrewsbury - Service Center

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July 18, 2024

Excellent, friendly service, always, thank you Provide Uber service for pickup both ways is very convenient More

by Anar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Healy
Jul 18, 2024 -

BMW of Shrewsbury responded

Anar, we're glad to hear you enjoyed the excellent and friendly service at BMW of Shrewsbury! Thanks for highlighting our convenient Uber pickup service.

July 18, 2024

Matt Roy, the service advisor, provided exceptional service. He was friendly, knowledgeable, and transparent, ensuring a smooth and hassle-free experience. Matt kept me informed throughout the process, More

by enameh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

BMW of Shrewsbury responded

Thank you for sharing your positive experience with Matt Roy and the team at BMW of Shrewsbury! We're delighted to hear that his exceptional service made your visit smooth and hassle-free. We appreciate the recommendation!

July 18, 2024

Rob, Nate, Matt, and Peter have been great. Service is quick and I have sent multiple people to them for vehicles. More

by Nf.55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Picerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Paintsil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

BMW of Shrewsbury responded

Thank you for the shout-out! We're glad to hear that Rob, Nate, Matt, and Peter have provided excellent service at BMW of Shrewsbury. We appreciate your referrals and continued support!

June 24, 2024

Professional pleasantand satisfying experience. Work was done quickly and assume correctly given the way the business appears to operate. More

by alanjdrouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

BMW of Shrewsbury responded

Alan, we're glad to hear you had a professional and satisfying experience with us at BMW of Shrewsbury. Thanks for the positive feedback!

June 19, 2024

Always great service professional Courteous. Peter is one of the best there. He follows up and doesn't miss a thing. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Macomber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

BMW of Shrewsbury responded

Frank, we're delighted to hear that Peter and the team at BMW of Shrewsbury provided you with excellent service. Thanks for sharing your experience!

June 14, 2024

Pleasant surroundings while I waited for service done to my car. Excellent communication from my advisor, Peter Neslusen. More

by Btathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

BMW of Shrewsbury responded

We're glad to hear you had a pleasant experience and excellent communication with Peter at BMW of Shrewsbury. Thanks for sharing!

June 13, 2024

On time easy in easy out. Service was performed as expected. All people I had contact with were pleasant. More

by neilhoward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

BMW of Shrewsbury responded

Neil, we're glad to hear that your visit was smooth and efficient at BMW of Shrewsbury. Thanks for sharing your positive experience!

June 13, 2024

Lance was courteous and professional. He explained all the services that were required and the ones that could wait. He also showed me how to change the battery in my fob. More

by smkras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

BMW of Shrewsbury responded

Thank you for the great feedback! We're glad to hear Lance provided courteous and professional service at BMW of Shrewsbury. If you have any more questions or need further assistance, we're here to help!

June 11, 2024

Very professional people working at this dealership. Car maintenance was completed within the time frame given More

by lhazel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

BMW of Shrewsbury responded

Thank you for sharing your positive experience! We're glad to hear our team at BMW of Shrewsbury provided professional service and timely maintenance. Safe driving!

June 07, 2024

Peter was excellent to deal with. When I had questions about my car he was able to answer everything And followed up very quickly. More

by Robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Shrewsbury responded

Robb, we're delighted to hear Peter provided excellent service and quick follow-ups at BMW of Shrewsbury. Thanks for sharing your experience!

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