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294 Reviews of BMW of Shrewsbury - Service Center
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September 02, 2024
The most prevalent reason I come to this dealership is because of my Service Manager Matt Roy. He is professional, kind, and a great advisor. Personality means a lot to me when choosing any service orient because of my Service Manager Matt Roy. He is professional, kind, and a great advisor. Personality means a lot to me when choosing any service orientated Business. Compare when choosing a restaurant with good service and attitude vs. crummy service and attitude. Which one will you frequent or revisit at all. More
by jburns001
Employees Worked With
August 30, 2024
We drive over an hour to service or buy our BMWs in this location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. More
by Will Fathi-Ahmed
Employees Worked With
Other Employees :
Sam in the Service Department
August 30, 2024
Theo is a great service advisor. He always works with me to get the repairs done on time and on budget. I appreciate that he goes the extra mile to make sure that I have an excellent He always works with me to get the repairs done on time and on budget. I appreciate that he goes the extra mile to make sure that I have an excellent experience each time my car has service. More
by john_stephens1
Employees Worked With
Theo
August 29, 2024
Both the gentleman who checked me in and serviced my car were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank you very much for making it very simple More
by richard.ciesluk
Employees Worked With
Other Employees :
Leanne Rattey
August 29, 2024
Wait time was long. Price high for repair. But, overall good service including offering Uber Price high for repair. But, overall good service including offering Uber More
by Dennis
Employees Worked With
August 26, 2024
They did a wonderful job. It is always an excellent experience to go to this dealership. I have done it for years. It is always an excellent experience to go to this dealership. I have done it for years. More
by bobgise
Employees Worked With
Other Employees :
Leanne Rattey
August 19, 2024
It is amazing that a car with less than 20,000 miles needs new tires. I would love to know the margin on tires because it does not matter the quality of the car, every dealer wants to sell you new tire needs new tires. I would love to know the margin on tires because it does not matter the quality of the car, every dealer wants to sell you new tires! More
by amefcpa0563
Employees Worked With
August 16, 2024
Excellent service team. Ethan and Diana are exceptional and the shop does solid work. Also their detailing service always does a super job. Ethan and Diana are exceptional and the shop does solid work. Also their detailing service always does a super job. More
by jurgen
Employees Worked With
