BMW of Sherman Oaks

My 2nd family. Bernard is a God. He has been there for my vehicle needs for the last 8 years. He always has energy and listen and genuinely cares for his customers Bernard is a God. He has been there for my vehicle needs for the last 8 years. He always has energy and listen and genuinely cares for his customers or I might just be special JK. Furthermore, when you walk into the dealership of Sherman Oaks, you’re always welcome by great Energy from the service Services associates ,the receptionist in the front ,the maintanance workers, mechanics, sales reps , managers basically everyone. Special shot out to Bernard again let’s not forget the man Sean always following up the finance manager Ali all the other finance managers, managers, and the special shout out to the Mini orange tree in the front of the dealership Get great service great product and get a mini orange on the way out. Thank you guys for all your help, and onto the next vehicle in the future. Cheers!!! More

Brian Douglas works magic for me every time I Need something done on my X-5. He is the reason I love my car. something done on my X-5. He is the reason I love my car. More

Did a great job 👏 will do business here again. Bought a new 430i convertible black on black! Bought a new 430i convertible black on black! More

I recently had an exceptional experience at BMW of Sherman Oaks that truly exceeded my expectations. From the moment I walked in, I was greeted by a friendly and professional team that made me feel va Sherman Oaks that truly exceeded my expectations. From the moment I walked in, I was greeted by a friendly and professional team that made me feel valued and welcome. After purchasing my X7, the team went above and beyond by helping me with tinting services. The General Manager personally ensured I had a loaner vehicle to cover my needs while my car was being tinted. The service advisor, Carmela, was amazing—attentive, efficient, and incredibly helpful throughout the entire process. What truly set BMW of Sherman Oaks apart was their commitment to customer satisfaction. Their dedication to excellence and personalized service makes them a standout dealership. I highly recommend BMW of Sherman Oaks to anyone in the market for a luxury car. They have earned a loyal customer in me! More

I’ve leased all my cars since 2003 at SO BMW. Service and Sales is beyond top notch! They ALL make me feel VIP (Mark, Dennis, Bernadette, Kyle now Toufie).💕 Service and Sales is beyond top notch! They ALL make me feel VIP (Mark, Dennis, Bernadette, Kyle now Toufie).💕 More

My service writer Jesse was great and everything was done by noon. It was a pleasure. by noon. It was a pleasure. More

In and out, great service! Dropped off and picked up same day. Service rep was excellent Dropped off and picked up same day. Service rep was excellent More

I had a big problem with my 2024 X5 hybrid and they arranged for me to come in on the same day arranged for me to come in on the same day More

BMW of Sherman Oaks absolutely knows how to earn customers for life. They have an amazing team of service advisors that treat you like family. I was very happy with my service appointment. Big kudos customers for life. They have an amazing team of service advisors that treat you like family. I was very happy with my service appointment. Big kudos to Jesse! More

Best service! Kristina is awesome! Definitely highly recommend and would buy here again in the future Kristina is awesome! Definitely highly recommend and would buy here again in the future More