BMW of Sarasota - Service Center

2year service Fast and efficient service. Waiting area clean and pleasant. Car wash was great even though I left in the rain. Carlos was pleasant and very helpful Fast and efficient service. Waiting area clean and pleasant. Car wash was great even though I left in the rain. Carlos was pleasant and very helpful More

Fernando was personable and professional. I think that there are way too many people involved in the process of just getting an oil change. You drive in and are greeted by a very happy man wh I think that there are way too many people involved in the process of just getting an oil change. You drive in and are greeted by a very happy man who asks you who you are the time of your appointment and who your service provider is. Then you get out of your car and go to a host desk where you give them your keys, sign in and they tell you to sit in the waiting room and that your advisor will be in shortly. So you sit for a while, your advisor shows up and you go to their desk. You wait while they pull up your information and verify it, then you sign and go back to the waiting room. Throughout the two hour wait for an oil change you are asked by several others if you have been helped.. So many steps in a very simple process. More

Seth is an amazing service advisor who gives terific assist I highly recommend the service at BMW of Sarasota -- I enjoy working with competent responsive personnel and Seth really fills that requirement. I ha I highly recommend the service at BMW of Sarasota -- I enjoy working with competent responsive personnel and Seth really fills that requirement. I have had good experience at the dealership over more than 10 years. More

Prompt and kept me updated during my stay They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Plea They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Pleasant atmosphere. More

Seth is awesome . He always finds me a loaner and never tries to upsell service and only fixes what i need fixed. Done fast, Thanks! . He always finds me a loaner and never tries to upsell service and only fixes what i need fixed. Done fast, Thanks! More

experience was excellent I was waited on right away, I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .Th I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .They offer you water to drink and let you know that your rep will be with you shortly. Rep is there to greet you in minutes to discuss car problem. Later will come back with an estimate for repair. If it twill take a longer time to fix I always an uber back home. That way i,m not sitting for hours. More

Sarasota BMW*** Great Service Great Service. Friendly Staff. Timely. Taking care of our X3 recalls expediently. Love the car check in guy. He's a hoot. We were provided a ren Great Service. Friendly Staff. Timely. Taking care of our X3 recalls expediently. Love the car check in guy. He's a hoot. We were provided a rental overnight so we would not be without a car. No charge to us. More

Seth was great The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. More

Great Service. Honest work at a fair price and great customer service!!! Derek took the time to carefully explain the repairs and costs associated with them. He wa Honest work at a fair price and great customer service!!! Derek took the time to carefully explain the repairs and costs associated with them. He was a pleasure to deal with and he exemplified the type of employee needed in a quality dealership. More

Servic advisor Carlos Munoz was very informative and personable with us. A quality you can tell that is genuine and not staged. Kept us informed of every detail whil Carlos Munoz was very informative and personable with us. A quality you can tell that is genuine and not staged. Kept us informed of every detail while are car was being serviced. Being self employed I would love to have an employee with his dedication and character More