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BMW of Sarasota - Service Center

Sarasota, FL

4.7
11,463 Reviews

11,463 Reviews of BMW of Sarasota - Service Center

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February 19, 2019

Great service and staff as always Always trustworthy service and honest associates. Always prefer to take my car to the dealership even if it means more money. The work is repitible. More

by Bmw3047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 20, 2019 -

BMW of Sarasota responded

That means a lot to us and we are grateful for your business!

February 19, 2019

Service Carlos was very helpful with the service of my BMW. I would definitely recommend them to a fiend that was in need of service on their vehicle. More

by MREICH4570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

BMW of Sarasota responded

Thanks so much for your great review!

February 18, 2019

Tire Repair Always a pleasure getting my service or repair accomplished at this location. Never had a bad visit. Everyone is curteous and knowledgeable. Will defi More

by ORION69697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 18, 2019 -

BMW of Sarasota responded

Thank you for your great review!

February 18, 2019

great service Easy availability of appointment, great service advisor, pleasant waiting area. I need twenty-five words to be able to submit this review, so this se More

by PAPPAS_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for the great review!

February 17, 2019

Excellent service The service was excellent, with a knowledgeable service advisor, the waiting area was clean with nice amenities. I recommend them fully . A very nice More

by WJOHNGOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for the full five stars across the board!

February 17, 2019

Excellent Service and Great People Maria Lizardi is phenomenal. She always gets me in and quickly resolves whatever issue that I have with my BWM. She's simply the best!!! More

by danhoffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for your excellent review!

February 17, 2019

BMW of Sarasota is the Premier BMW Dealership of Florida! Fernando Santori is by far the best customer service representative I have ever worked with. He is very clear with his communication, very open to que More

by EJONES98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori, Mike Jones
Feb 18, 2019 -

BMW of Sarasota responded

It's great to know that Fernando, Mike, and the rest of our team delivered an outstanding customer service experience. Thank you for your amazing review!

February 17, 2019

Service Happy with the service... would have preferred a bmw loner instead of dealing with hertz rental, so I opted to not get one. Like the coffee and snacks More

by arodemail15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

So glad to hear your service visit with us was a good one!

February 16, 2019

Excellent service and very good communication Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explaine More

by A5STARBUSINESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thank you for telling us that Carlos gave you a fantastic customer service experience from beginning to end!

February 16, 2019

Glass replacement Replacement windshield was well done. Scheduling was perfect. Maria Z was very helpful. Loaner 430 was a enticing. Thanks for the service. End of the More

by Z3COUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for letting us know you had a fantastic visit with us!

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