BMW of Rockville

My review for this company is absolute amazing! i couldn’t ask for anyone better , the customer service is great ! neat , clean everything looked in order. i will continue to come back for my futur i couldn’t ask for anyone better , the customer service is great ! neat , clean everything looked in order. i will continue to come back for my future vehicles. More

Eric Clark was very informed, professional and attentive. Very importantly he was always accessible.when called. Very importantly he was always accessible.when called. More

Fast, efficient and friendly. Great operation and very comprehensive report on vehicle health. Especially liked the video. Great operation and very comprehensive report on vehicle health. Especially liked the video. More

Loyal, respectful, friendly and very gentle , I liked his attitude and manner in which is very appropriate for BMW loyal customers attitude and manner in which is very appropriate for BMW loyal customers More

BMW of Rockville serviced my previous BMW for 10 years. The staff are always friendly and professional. They know the inventory and are not pushy in selling cars. I kept waiting for more cars to become ava The staff are always friendly and professional. They know the inventory and are not pushy in selling cars. I kept waiting for more cars to become available, starting in September, 2022. I finally ordered a BMW 2 series February 2., 2023 Surprizingly it arrived in late April. I assume several cars arrived at the same time. I waited over 3 hours in the showroom for the lease documents to be completed. Since I had waited since February, I certainly could have waited a few days or a week longer to avoid this frustrating conclusion of my new car purchase. More

Suvin and the entire dealership did a fantastic job. Such a great purchasing experience. I’ve also used the dealership for previous vehicle service, selecting Rockville BMW over other service centers he Such a great purchasing experience. I’ve also used the dealership for previous vehicle service, selecting Rockville BMW over other service centers here in the DMV! Thank you Suvin and the entire team - we love our new -X1. More

Rolled in with low air pressure in one tire and the welcoming customer service rep saw the nail immediately. Asking about time for completion, I found out I needed a new tire (ouch). But the replacemen welcoming customer service rep saw the nail immediately. Asking about time for completion, I found out I needed a new tire (ouch). But the replacement was done quickly. I was real happy on the way home. More

Wonderful service. The process was smooth from beginning to end. My Client Advisor took his time with me and made sure my options were explained to me. The process was smooth from beginning to end. My Client Advisor took his time with me and made sure my options were explained to me. More

Your team did a great job completing a recall repair. Jose Alvarez and the technician that made the repair were very impressive. The repair was made in a timely manner and that was important to us. Jose Alvarez and the technician that made the repair were very impressive. The repair was made in a timely manner and that was important to us. More

Clean, fast and honest,good location. Service personnel great, everyone’s always ready to help, I am glad is so close to my home Service personnel great, everyone’s always ready to help, I am glad is so close to my home More