BMW of Rockland

Jonathan manages the service department with great interpersonal skills. After all, who feels good about repairing your car after a stupid mistake? Somehow he makes it a sympathetic situation. He s interpersonal skills. After all, who feels good about repairing your car after a stupid mistake? Somehow he makes it a sympathetic situation. He shows pride in his position and true appreciation for the BMW customer. More

Car buying experience, frustrating. Non negotiable fix fee $495, trade in value only good for short period of being present in show room. Snafu with cars title paperwork, person needing Non negotiable fix fee $495, trade in value only good for short period of being present in show room. Snafu with cars title paperwork, person needing to sign the title not available. Waited 4 days for signed title. Finance manager a bit aloof. Sales person good. Liked the pet dogs in showroom. Used car I was testing had 2 issues locked radio have to be unlocked, and tire need air. ? Used car checked? Not a great experience, just 2 star. My take functional with issues. More

They are on point and precise. I love how they take good care of you when my vehicle is in service. They reach out just in time if there is any other inconvenience and they accommo I love how they take good care of you when my vehicle is in service. They reach out just in time if there is any other inconvenience and they accommodate to the best of their ability to those inconveniences. 10/10 because unlike Norwood THEY GET THE JOB DONE HONESTLY More

Service experience is smooth and easy. Pleasant and efficient staff process check in and out quickly. Pleasant and efficient staff process check in and out quickly. More

Did a great job this morning fixing my sun roof ! !! The 15 word requirement is aggravating! !! The 15 word requirement is aggravating! More

Excellent experience in purchasing a vehicle from start to finish. Sam was a pleasure to work with. to finish. Sam was a pleasure to work with. More

Very clean service center and the person who greeted me was very nice. And reminded me of a free service they offer. That’s going the extra step toward customer satisfaction. was very nice. And reminded me of a free service they offer. That’s going the extra step toward customer satisfaction. More

This dealership is honest, dependable and aims to please the clients. The advisors, salesmen and all other employees are very helpful and courteous. I would highly recommend this dealership. the clients. The advisors, salesmen and all other employees are very helpful and courteous. I would highly recommend this dealership. More

Always done right and my service advisor, John Norkus, is always enthusiastic, accommodating, and very knowledgeable. Great place to do business with. always enthusiastic, accommodating, and very knowledgeable. Great place to do business with. More

Greg made the entire process quick and easy. We appreciate how accommodating everyone was at the dealership! We appreciate how accommodating everyone was at the dealership! More