BMW of Riverside
Riverside, CA
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I’ve been coming to BMW of Riverside for over five years. The service manager i usually go to was out on paternity leave so I was assigned to another one who shattered all my confidence in BMW. He recommende The service manager i usually go to was out on paternity leave so I was assigned to another one who shattered all my confidence in BMW. He recommended things but didn’t verify them on my car. The things he told me and the things that were written on my service receipt were completely different. Not only that, but they inspected my front brakes and then over torqued the bolt (i have spacers in the front and they didn’t pay attention to them) so now I need to get a new hub. Honestly, will never come back here again after this experience. More
Service Service Service Have pre exsisting condition and can't get out in public with this virus lurking. Called them and wow! They came and got my vehicle, went through it w Have pre exsisting condition and can't get out in public with this virus lurking. Called them and wow! They came and got my vehicle, went through it with a fine tooth comb and returned the same day. What a wonderful experience. Cudos to your staff. More
Very friendly and professional staff who kept me informed throughout the entire process and made the experience painless. Highly recommended for keeping your vehicle in top performance. throughout the entire process and made the experience painless. Highly recommended for keeping your vehicle in top performance. More
They provide great service at this location. They take care of the vehicle and make sure you are updated promptly with the progress. Process checking in and out was really smooth as well even with changes care of the vehicle and make sure you are updated promptly with the progress. Process checking in and out was really smooth as well even with changes for safer environment. More
Leased x4 last week. Was given best quote, did not have to go to the dealership, car was brought to the house, took literally 1 min to sign all paper. Was such a pleasant experience to deal with Luis Guzma to go to the dealership, car was brought to the house, took literally 1 min to sign all paper. Was such a pleasant experience to deal with Luis Guzman, Sale Dept, so knowledgeable and ppolite More
Been servicing my car here since I got it. Jose is the best! He always take care of my car. Always had a loaner waiting for me while my car is being serviced. best! He always take care of my car. Always had a loaner waiting for me while my car is being serviced. More
