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BMW of Riverside

Riverside, CA

4.6
436 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 436 reviews

July 24, 2026

Excellent customer service, friendly knowledgeable staff and great communication. My advisor, Daisy, always gives me great advice, and is amazing with coordinating all of the service required and keeping m More

by alan e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Keene
Jul 27, 2026 -

BMW of Riverside responded

Thank you for your 5-star rating, Alan! It's fantastic to hear that you had such a positive experience with Daisy and our team. We strive for excellent communication and service, so it's great to know we hit the mark. Your support means a lot to us! Regards, The BMW of Riverside Team

July 19, 2026

The people are friendly and accommodating. My advisor,Giovanny went above and beyond to make sure’ I got the full BMW experience More

by shirley8771
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanny
Jul 20, 2026 -

BMW of Riverside responded

Thank you for sharing your wonderful experience! It’s fantastic to hear that Giovanny made such a positive impact during your visit. We strive to ensure everyone receives the best service possible, and it’s clear he delivered! Your kind words motivate us to keep providing exceptional care. Regards, The BMW of Riverside Team

July 18, 2026

I looked at five shops and found BMW, Riverside to be the best value & service More

by olivia.fredericks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Guzman
Jul 20, 2026 -

BMW of Riverside responded

Thank you for taking the time to share your experience, Olivia! We're delighted to hear you found our value and service to be top-notch. Your satisfaction means a lot to us, and we appreciate you choosing us among others. Regards, The BMW of Riverside Team

July 18, 2026

Great customer service and excellent communication. They were very clear on what was being done to the vehicle. More

by jenniferabandonato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Jul 18, 2026 -

BMW of Riverside responded

Thank you for your kind words, Jennifer! We're delighted to hear that our team provided you with clear communication and exceptional service. It's our goal to keep you informed every step of the way. Your satisfaction means a lot to us! Regards, The BMW of Riverside Team

July 09, 2026

Tech Support at BMW Riverside is outstanding with Earnie Guzman, Once we identified an issue requiring parts replacement the BMW sprang into action and the part was ordered from Germany. The part was event More

by F4PhantomII
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Guzman - Service Rep
Jul 13, 2026 -

BMW of Riverside responded

Thank you for your wonderful review! It’s fantastic to hear about your positive experience with Earnie and Robert. Our team is dedicated to providing top-notch service, and it’s great to know they exceeded your expectations. We appreciate your trust in us to keep your vehicle running smoothly! Regards, The BMW of Riverside Team

June 30, 2026

Service rep Daisy is so nice and helpful! Very happy with her service! She always makes everything clear to me More

by Plei88note
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Jul 02, 2026 -

BMW of Riverside responded

Thank you for sharing your positive experience with Daisy! It’s wonderful to hear how her clarity and helpfulness have made your visit enjoyable. We appreciate your kind words and are glad to have her on our team, ensuring you feel supported every step of the way. Regards, The BMW of Riverside Team

June 27, 2026

Usually I have received great service, but this time I was not as happy. A minor thing, but I was told that my car had been washed when I picked it up, and it had not. More

by sweb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jun 29, 2026 -

BMW of Riverside responded

While glad that typically, you receive 5-star service, we're disappointed that your vehicle wash was not completed this time. We'll be addressing this oversight with our team and making sure that your vehicle is returned to you looking pristine after your next visit. See you then. Regards, The BMW of Riverside Team

June 25, 2026

Best care buying experience ever at Riverside BMW! Was greeted by Brandon when I arrived, we talked about what I was looking for, and he was knowledgeable, supportive and completely professional throu More

by kurth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Dylan
Jun 26, 2026 -

BMW of Riverside responded

Thank you for sharing your wonderful experience, Kurth! It’s fantastic to hear that Brandon and Dylan made such a positive impact on your car-buying journey. We’re proud to have such knowledgeable and supportive team members. Your recommendation means the world to us, and we can't wait to welcome you back! Regards, Robert Tarkhanyan General Sales Manager Customercare@bmwriverside.com

June 20, 2026

I have been a regular customer for the Riverside BMW and every time I receive great customer service from the staff. This time I received excellent service from the technician Ernie Guzman. More

by lnt730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Guman
Jun 23, 2026 -

BMW of Riverside responded

Thank you for sharing your wonderful experience! We're so glad to hear that our team consistently meets your expectations, and it's great to know Ernie made a positive impact during your visit. Your loyalty means a lot to us, and we look forward to serving you again! Regards, The BMW of Riverside Team

June 18, 2026

The whole staff was wonderful at BMW of Riverside! Really made the process enjoyable to purchase my car!! More

by Stephanie Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Jun 23, 2026 -

BMW of Riverside responded

Thanks so much for your kind words, Stephanie! It’s fantastic to hear that our team made your car-buying experience enjoyable. We’re dedicated to providing excellent service and are glad you felt supported throughout the process. Enjoy your new ride! Regards, Robert Tarkhanyan General Sales Manager Customercare@bmwriverside.com

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