BMW of Riverside
Riverside, CA
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Excellent customer service, friendly knowledgeable staff and great communication. My advisor, Daisy, always gives me great advice, and is amazing with coordinating all of the service required and keeping m and great communication. My advisor, Daisy, always gives me great advice, and is amazing with coordinating all of the service required and keeping me apprised of progress and any issues! More
Tech Support at BMW Riverside is outstanding with Earnie Guzman, Once we identified an issue requiring parts replacement the BMW sprang into action and the part was ordered from Germany. The part was event Guzman, Once we identified an issue requiring parts replacement the BMW sprang into action and the part was ordered from Germany. The part was eventually acquired in the US from an after-market supplier. Once received, the Service Mechanic , Robert Gordon, did a masterful job replacing the worn parts and had my vehicle back to me in 2 plus days. I appreciate their efforts to keep my vehicle in top mechanical shape! More
Usually I have received great service, but this time I was not as happy. A minor thing, but I was told that my car had been washed when I picked it up, and it had not. was not as happy. A minor thing, but I was told that my car had been washed when I picked it up, and it had not. More
Best care buying experience ever at Riverside BMW! Was greeted by Brandon when I arrived, we talked about what I was looking for, and he was knowledgeable, supportive and completely professional throu Was greeted by Brandon when I arrived, we talked about what I was looking for, and he was knowledgeable, supportive and completely professional throughout the process. Brandon took me on an extended test drive, pointed out numerous features of the Z4 i30 I was considering, and answered my questions clearly and objectively! He was supportive during the financing process, including my interest in paying cash for the vehicle. Dylan, the Finance Manager, was also very positive and helpful. Brandon and Dylan are a credit to the dealership and made my car buying experience a pleasure! I'd recommend Riverside BMW highly and look forward to returning! Thanks to your outstanding team! More
I have been a regular customer for the Riverside BMW and every time I receive great customer service from the staff. This time I received excellent service from the technician Ernie Guzman. every time I receive great customer service from the staff. This time I received excellent service from the technician Ernie Guzman. More

