BMW of Riverside

Stacy was polit and efficient, shuttle worked out great and I was happy with all the services provided. and I was happy with all the services provided. More

Sales and finance are easy to deal with, without pressure. Nice and clean showroom with lots of M cars on display. I just wish they don’t sell the Eckbond with the car. Bmw cars doesn’t deserve to b pressure. Nice and clean showroom with lots of M cars on display. I just wish they don’t sell the Eckbond with the car. Bmw cars doesn’t deserve to be affiliated with a crappy coating company. More

We always have the best experience when visiting BMW of Riverside. This time it was for service. Great job everyone... Riverside. This time it was for service. Great job everyone... More

Great customer service and personal attention to the customer . Stacy Farmer took care of all of my service needs . I left the Riverdide dealership a very satisfied customer ! In all my years ( over 12 customer . Stacy Farmer took care of all of my service needs . I left the Riverdide dealership a very satisfied customer ! In all my years ( over 12 years ) dealing with service and sales dept. I would highly recommend this dealership to friends and family. More

Friendly staff, clean and organized building, I work with Ernie every chance I get, very friendly, personable, caring and professional. I like that they have bottles of water available, clean restroom facili Ernie every chance I get, very friendly, personable, caring and professional. I like that they have bottles of water available, clean restroom facilities and I love hot chocolate which is another benefit in the waiting area More

My husband and I have been getting our vehicles serviced at this location for years, yes years! That’s because the service is also so awesome and our service advisor Daisy is always on top of things and ver at this location for years, yes years! That’s because the service is also so awesome and our service advisor Daisy is always on top of things and very helpful! More

We have used BMW of Riverside for servicing repairs since 2015. They always provide excellent service in a timely manner. 2015. They always provide excellent service in a timely manner. More

Unfriendly bmw salesperson with bad rude attitude! They losing cash car buyer! Buy from other BMW dealer. They losing cash car buyer! Buy from other BMW dealer. More

recently purchased a vehicle from BMW of Riverside and my experience with the finance department was extremely disappointing and unacceptable. During the finance process, they added a contract to my pa my experience with the finance department was extremely disappointing and unacceptable. During the finance process, they added a contract to my paperwork without clearly explaining what it was. I later found out they charged me about $1,400 for an Eckbond protection plan, and I was never properly informed or given a clear explanation before it was added. On top of that, the finance department entered the wrong email address on my contract, even though they already had my correct information. Because of that, I never received the contract and had no way to review what I was being charged for. When I requested a copy of the contract later, I finally saw the Eckbond plan listed. I immediately contacted them, but the finance department told me it was not cancelable. After reading the contract myself, it clearly shows cancellation is possible in cases of misrepresentation, which is exactly what happened because it was never explained to me. I also tried contacting management. I attempted to reach the general manager and even emailed twice, but I was ignored and kept being redirected back to finance. This is not how a professional dealership should operate. Customers should never have contracts added without proper explanation, and incorrect contact information should not be entered. Because of this experience, I do not recommend BMW of Riverside, especially their finance department. If you buy a vehicle here, make sure you carefully review every contract and demand full explanations before signing anything. More

Very friendly profesional good service very fast getting my car repaired keep me up dated my car repaired keep me up dated More