BMW of Ridgefield

I am very pleased with BMW of Ridgefield and especially with my salesperson, David Quaglio. This dealership is wonderful to work with on many levels. I found the staff to work very well as a team and to with my salesperson, David Quaglio. This dealership is wonderful to work with on many levels. I found the staff to work very well as a team and to make the customer feel special. Of course, the brand new facility is outstanding with attention to detail. David Quaglio is an outstanding salesperson who listens very carefully to his customer. I felt that he had a wonderful understanding of my needs, concerns and price points. David knew that I had done my research and respected my wishes. I purchased a 2012 535xi with David's guidance, consideration and total attention to my needs. David is personable and gentle with a kind word always. He really cares about his clients and wants them to be satisfied. I felt comfortable with him and knew that he was working with me. Norma Kalil Osta Stamford, CT More

There is no other rating I can give but all 5's. I found James to be a very forthright and authentic individual. He anticipated my needs and effectively meet them. At the end of the process, I left there James to be a very forthright and authentic individual. He anticipated my needs and effectively meet them. At the end of the process, I left there feeling as though I made a friend and knowing that I can call upon him for follow up at any time. More

My Wife and I had the best experience in BMW of Ridgefield. After having a BMW 335 for 3 years it was time for a change. We was in the market for a BMW M3 Competition package and compared prices in Ridgefield. After having a BMW 335 for 3 years it was time for a change. We was in the market for a BMW M3 Competition package and compared prices in the Tri-State area. BMW of Ridgefield is about 65 miles from our home in Astoria Queens and was the dealer with the lowest price; we was looking for the best price but what we din't except was to meet such a nice and professional people. David Quaglio really helped us understand the entire process. He wanted me to test drive many BMWs but our mind was set in the M3 coupe. We took the car for a real test drive, not like in other dealers (just around the corner), he explained in detail the entire vehicle. I appreciate his true knowledge about cars, We are a performance orientated client and it was very rewarding to know that we was in good hands. After placing the order he was very attentive and gave us updates of the production status. Working with David was very fun and productive. He never was in the rush and always had clear answers to all our questions. We are very happy that we literally drove the extra mile!!! I highly recommend David. Thank you More

Talk about service. Dealing with Gabriel was a dream. A truly full service experience. He was able to accommodate my crazy scheduleand deliver the car to me. I will be sending all my friends and family to truly full service experience. He was able to accommodate my crazy scheduleand deliver the car to me. I will be sending all my friends and family to him. Thank you for a beautiful car. I'm loving my 5 series. More

My husband and I went to the dealership to look for a car to replace the BMW I was currently driving. We had not really decided to purchase at that point and wanted to see what was available. David was ver to replace the BMW I was currently driving. We had not really decided to purchase at that point and wanted to see what was available. David was very helpful in showing us different models based on what we told him we were looking for. We very much liked that fact that David was not pressuring us but rather giving us information based on our needs. In the end he showed us the car we ended up purchasing. He was very flexible, friendly and knowledgable. We have worked with Ridgefield BMW in the past but this is our first purchase through them. I have to say we are thrilled with the car we ended up purchasing! More

Exceptional sales experience at Ridgefield BMW. My initial internet inquiry was responded to by Patrick in 10 minutes. Test drive appointment established in follow-up call. Vehicle out front waiting initial internet inquiry was responded to by Patrick in 10 minutes. Test drive appointment established in follow-up call. Vehicle out front waiting upon my arrival. Kelly provided superb orientation to vehicle, negotiated professionally, and deal was struck. Azi is the master of painless paperwork. Vehicle picked up next business day and prepped beautifully. Kelly spent one hour orienting me to vehicle and called next day to see if there were any questions. There are many BMW dealers in the area but this is by far the best. The new customer friendly showroom, service area, and hospitality lounge is the icing on the cake for this great organization. More

I would recommend this dealership primarily because they ( James, Azi Parvez,the Fin.Mgr.,and Ken, the Gen Mgr) all work as a team to make sure that you're absolutely comfortable and satisfied with your cho ( James, Azi Parvez,the Fin.Mgr.,and Ken, the Gen Mgr) all work as a team to make sure that you're absolutely comfortable and satisfied with your choice of vehicle. I felt no pressure throughout the process and wasn't subjected to the all too common sales tactics that I've encountered elsewhere. As a former very satisfied customer, I brought my daughter to your dealership, ONLY, when she expressed an interest in getting het first BMW! She ended up leasing a 328xdrive sedan which she absolutely loves! I was extremely impressed with the way James dealt with my daughter..guiding her through the purchasing options, trade-in procedure, and answering all her questions in an honest and straightforward manner. At this time, I was passively looking for a new vehicle and I asked James to "look"around for me. As I had very specific requirements, I wasn't too sure that he'd be able to find my dream vehicle....but in very short order he did and the rest is history as they say. My 328xdrive coupe with standard shift, my colors, and a fair price have, once again, made me a very satisfied returning customer. My purchase now makes us a three BMW family, and we all couldn't be happier. We'll all see you again, and thanks for everything! More

BMW of Ridgefield provided excellent customer service. The staff was very professional, very knowledgeable, and very friendly. They were extremely helpful in my search for a new car. They worked very ha The staff was very professional, very knowledgeable, and very friendly. They were extremely helpful in my search for a new car. They worked very hard to get me the best deal possible. Great experience! More

I have purchased several cars over the years from BMW of Ridgefield and specifically from Bob Mahoney. Bob is a pleasure to deal with, extremely knowledgeable on the product and in each case has made the p Ridgefield and specifically from Bob Mahoney. Bob is a pleasure to deal with, extremely knowledgeable on the product and in each case has made the purchase experience a pleasurable one. Bob truly understands the major decisions that go into buying a vehicle and has great customer service skills. He takes the time to answer any questions and truly cares to make sure you are satisfied. Thanks again for another great experience and you can be sure when it's time to replace another vehicle I will be back looking to work with Bob. Sincerely, Peter J. Kulka Southbury CT. More

Gabriel was professional and accomdating. He was able to deliver the car on a Saturday and delivered our plates/registraiton door to door the following monday! deliver the car on a Saturday and delivered our plates/registraiton door to door the following monday! More