BMW of Reading

Happy buying experience! Recently purchased a 2017 330ix for my wife. Reached out to this dealership from Ohio as they had the car we were looking for. Jay Simon was my sales Recently purchased a 2017 330ix for my wife. Reached out to this dealership from Ohio as they had the car we were looking for. Jay Simon was my sales person, and he couldn’t have been more helpful throughout our buying experience. He got us a great deal with virtually no haggling back and forth, which was nice. Transported the car to Ohio, and my wife is very pleased. Can’t say enough good things about this dealership and Jay. Three years from now when the lease runs out I will be back in touch. Hopefully in our travels we will be able to stop by the dealership some day and introduce ourselves. We highly recommend this dealership. Jerry & Connie Beltempo More

Outstanding customer service Bryan in the Parts Department at BMW of Reading was very professional and courteous during my telephone conversation with him on November 8, 2017. He Bryan in the Parts Department at BMW of Reading was very professional and courteous during my telephone conversation with him on November 8, 2017. He was very knowledge and patient while explaining about purchasing tires in regards to performance, types, ratings, etc. Bryan has excellent customer service/people skills. Without a doubt, he is an asset to the BMW of Reading Team! Mrs. Sandy C. More

Excellent Experience Service advisor Steve did a super job helping me recently. I had a stone in the break rotor of my 2011 M3. I showed up at the service desk with no a Service advisor Steve did a super job helping me recently. I had a stone in the break rotor of my 2011 M3. I showed up at the service desk with no appointment. Not only was Steve - and Derek - able to get my car into the shop immediately, they found a new 4 series loaner for me to drive for a few hours and returned my car washed and cleaned. Another super job!! Thanks guys. More

Excellent service and very friendly Steve, my Service advisor, is excellent. The people at the dealership are very friendly. I have bought two cars from them already in the past and wou Steve, my Service advisor, is excellent. The people at the dealership are very friendly. I have bought two cars from them already in the past and would strongly consider purchasing another one in the near future. More

Service is #1 The service department here will make your service experience the best you will encounter anywhere. From the initial appointment to greeting you upon The service department here will make your service experience the best you will encounter anywhere. From the initial appointment to greeting you upon arrival, calling you to inform you of any needs they find, to reviewing your invoice when you pick up your car there are no surprises and you are treated as the only customer they have at that time. Very professional and what all companies should strive for in customer service. More

Timely, efficient and friendly I have had BMW cars for years and have delt with several dealerships. This is by far my favorite. They are really dedicated to going the extra mile. T I have had BMW cars for years and have delt with several dealerships. This is by far my favorite. They are really dedicated to going the extra mile. This is the second car I've purchased here and I'm staying with them. Jay and Joel were great. More

BMW Reading Superb Dealership Not only is the 340i xDrive an ideal car for us, we appreciated the professionalism, knowledge and customer orientation of the BMW of Reading team. Not only is the 340i xDrive an ideal car for us, we appreciated the professionalism, knowledge and customer orientation of the BMW of Reading team. More

Exceptional experience, could not be happier My car-buying experience led me to BMW of Reading for a very specific used X5 that I was looking for. For reference, there were ~20 vehicles across t My car-buying experience led me to BMW of Reading for a very specific used X5 that I was looking for. For reference, there were ~20 vehicles across the US that met my criteria. BMW of Reading had one that came close, albeit not exactly what I was looking for. They were offering it for a price that was truly unbeatable so I contacted them about it. Unfortunately, the car was sold before I could visit the dealership to see it. The exceptional part of my experience with BMW of Reading starts after this though. I spoke with Eric Salem and told him that I was looking at a few other cars at other BMW dealerships. Without hesitation he offered to help in any way he could. I took him up on his offer, and throughout the process of buying a car at another dealership he helped in innumerable ways, including evaluating the service history of the vehicle and speaking with the dealership about the vehicle itself. He acted with the utmost professionalism throughout this process, and although I am sure he would have loved to sell me a car himself, never dissuaded me from purchasing the car I had found. Luckily this will not be my last BMW purchase, and BMW of Reading will certainly be my first stop for my next and subsequent vehicle purchases. More

Best car shopping experience!! I want to say thanks to Rick Lauter , Dave Horrigan and Eric the Sales manager at BMW of Reading for making my car shopping experience smooth and hass I want to say thanks to Rick Lauter , Dave Horrigan and Eric the Sales manager at BMW of Reading for making my car shopping experience smooth and hassle free. You guys Rock! I highly recommend these guys. I've been to many dealer ships and i have never experienced customer service from another sales team like these guys. Thanks again. More

amazing I am from Buffalo Ny and this is the first time buying a car over the internet and trading in my 328xi . I had about a million questions and was very I am from Buffalo Ny and this is the first time buying a car over the internet and trading in my 328xi . I had about a million questions and was very nervous because I would be driving 5 1/2 hours to pick up my car. Michele Grim was amazing and very patient! I swear everyday I had about 20 annoying questions and she answered all of them and right away. I wanted pictures of the car and she sent them from her personal cell. I cant thank her enough for making this experience easier than expected. I came in first thing Sat morning and my car and paperwork were ready to sign and go! I absolutely love my certified preowned 528 xi. Thank you so much, I was so impressed that I would take that drive and come back again because it was such a pleasant experience. More