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BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Max my sales man was great he worked with me to get the car and price that worked for me.And was great going over the car instructions with me and set everything up for me. car and price that worked for me.And was great going over the car instructions with me and set everything up for me. More
I have purchased probably the first BMW 435i convertible, and while there is hard to find it anywhere in the country, it was made available to us. We now live in Florida, used to be Nj residents sometime ag and while there is hard to find it anywhere in the country, it was made available to us. We now live in Florida, used to be Nj residents sometime ago. The hard work of the manager to accommodate us and the unbelievable effort Lori put in to expedite the papers and the shipment of the car to Florida were just wonderful. The car was delivered to our driveway just as promised. Lori made the paper work so easy to do, using the overnight mailing and email, scanners and all. She called quite a few times to answer questions, to update us on the status and to make sure we are happy. After we received the car she also called to make sure we like it, and to make sure we do not have any questions. She arranged a conference call for us with a colleague to walk us through all the wonderful features of this car. I highly recommend the dealership, the new BMW model and especially Lori as a salesperson. A.R.C.D, west palm beach florida. More
I have leased several cars from Prestige BMW over the years, but this time, my experience was perfect. From the initial call to Lori Asserson (this was the first time I used Lori), I knew I had made the years, but this time, my experience was perfect. From the initial call to Lori Asserson (this was the first time I used Lori), I knew I had made the correct choice. Lori made sure what I wanted, and then went out and found the right car for me. She was on top of the transtion from start to finish. She always returned calls or e-mails promptly and was very patient as we went through the process. She is clearly a STAR! The whole team who delivered the car was professional and treated us like important clinets. The Tiffany's (Johnson and Stevens) were fabulous in making the lease-end process perfect. Clover handled the financing flawlessly and efficiently and we had our approval very quickly. Klaudia made delivery a perfect expereince. She took the time to walk us through the car and answered all our questions, no matter how simple they must have seemed to her. Prestige ahd been the dealer of choice for several years, and this A1 experiecne solidified our thinking on that. We will be back for sure. More
My wife and I have owned and/or leased many BMWs over the past 15 years and have dealt with 5 dealerships during that time. Prior to becoming a Prestige BMW client we always received mediocre service and th past 15 years and have dealt with 5 dealerships during that time. Prior to becoming a Prestige BMW client we always received mediocre service and the experience was always average at best. Once we met Lori Asserson we quickly learned that it doesn't have to be that way. Lori, in knowing that we've owned many cars over the years, did not resort to the usual car-salesman tactics and treated us like the experienced car buyers that we are. We've now completed 5 car transactions with Lori (last one was last week) and every experience was fantastic and simplified. Lori has an extremely strong knowledge of the product and process and guides us through from start to finish. We now consider her to be a great friend as well. The finance/business folks and service folks are fantastic as well. More
Every experience with Lori at Prestige BMW is better than the last. She makes getting a new car enjoyable and stress free. Whether you're looking for a 1 series or a 7 series she doesn't pressure you or try the last. She makes getting a new car enjoyable and stress free. Whether you're looking for a 1 series or a 7 series she doesn't pressure you or try to get you to spend more money. She's honest about the car add-ons and features and what you might need or not need, which is super helpful given there are so many options. Ask for Lori at Prestige! More
Tim is very friendly and very helpful in helping me buy the CPO 2011 328i xDrive. He is very easy to work with and really think about customer's need. The whole process couldn't be simpler with Tim, and I the CPO 2011 328i xDrive. He is very easy to work with and really think about customer's need. The whole process couldn't be simpler with Tim, and I could see he put effort into it to make that happen. Overall I highly recommend Tim, and I would recommend him to my friends or if I consider changing another car. More
This was my first time doing business with BMW and this dealership. From the beginning Maria Sesta made me realize that I had made the right choice in selecting this dealership. She was very professional dealership. From the beginning Maria Sesta made me realize that I had made the right choice in selecting this dealership. She was very professional, knowledgeable, helpful and very thorough in expediting a few things for me and in a timely fashion. Every time I need to make an appointment for a service, etc., I always make it my business to make sure I stop by and say hello to Maria. She always has a smile on her face and is always willing to ask if she could help you in any way. My Husband purchased a new vehicle as well and has the same opinion of Maria.........she is an asset to this BMW dealership and we look forward to having a long relationship with BMW because of her. More
Max was very helpful and attentive during my car purchase. I always heard BMW service is like no other. Max's service lived up to that reputation. I will be recommending others to him in the future. purchase. I always heard BMW service is like no other. Max's service lived up to that reputation. I will be recommending others to him in the future. More
Bought X5D 2012, I did bought and paid for 6 years and 100000 miles coverage. I just came to know I have only maintenance and not the warranty , tire rotation on schedule service not covered. I use to dri 100000 miles coverage. I just came to know I have only maintenance and not the warranty , tire rotation on schedule service not covered. I use to drive Audi A6 before, I move to BMW x5 only reason of all maintenance and warranty covered for 6 yrs. or 100000 miles, now I am finding the "Cheap Sales Tactics". I left a voice message for Steve Grossman General Manager. Beware of this Sale oriented company which will try to make sales, giving wrong / false information. I was convinced that I will be only paying for the tires and nothing else for 6 yrs. or 100000 miles. So beware the Cheap Sales Tactics to sell you, confirm what is covered and what is not covered. I did fall for not reading the whole documents so be careful More
Max listened to all of my anxiety about going from a 5 series to a x1. I bought the car with my dad who recently passes away. Although I was emotional Max helped me make a sound investment with a clear mi series to a x1. I bought the car with my dad who recently passes away. Although I was emotional Max helped me make a sound investment with a clear mind. I appreciate his professionalism & his human spirit. More