BMW of Pompano Beach - Service Center
Pompano Beach, FL
212 Reviews of BMW of Pompano Beach - Service Center
Frank, The service manager has always exceeded my ecxpectations;that was my determining factor in choosing BMW over the competition. ecxpectations;that was my determining factor in choosing BMW over the competition. More
BMW Pompano Beach has a very friendly staff. I received excellent service and will definitely return when needed. I received excellent service and will definitely return when needed. More
My car overheated during a 40-minute drive on the freeway and had to be towed to the dealership. Mike took care of me right away and got the car into a service bay quickly. He offered to ride-share me home b and had to be towed to the dealership. Mike took care of me right away and got the car into a service bay quickly. He offered to ride-share me home but I had a ride. They kept the car overnight to run diagnostics, do the correct repair, and road test it. Picked it up the next afternoon with no charge since repair was under warranty. The only disappointing element of the experience was the fact that the overheating was traced to failure of a new part that was installed in a complete cooling system replacement two months previously. At least the whole service process was taken care of flawlessly by Mike. He does a great job as a service advisor which is why I always work with him. More
The thing I like about the service department is their professionalism and they stay focused on what services your car needs and what is coming up. There are no surprises. My service provider, Mike Fine, professionalism and they stay focused on what services your car needs and what is coming up. There are no surprises. My service provider, Mike Fine, is easy to speak with. More
Frank in Service is the greatest. I travel from Boynton Beach just to go to his service department. Thanks Frank Merry Christmas and Happy New Year I travel from Boynton Beach just to go to his service department. Thanks Frank Merry Christmas and Happy New Year More
The service department is satisfactory. Please have more loaner cars available. Staff is courteous and friendly. I recommend this service to colleagues. I like that they wash and clean ve Please have more loaner cars available. Staff is courteous and friendly. I recommend this service to colleagues. I like that they wash and clean vehicle as a courtesy. More