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BMW of Orland Park

Orland Park, IL

4.5
1,132 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,132 reviews

September 21, 2022

Knowledgeable and pleasant sales associate. Took plenty of time to help us with all the features. More

by Rains2272
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
AK
Sep 21, 2022 -

BMW of Orland Park responded

Thanks for the great feedback for the BMW of Orland Park team! We are glad you were assisting with your new vehicle and all the features it has to offer. Enjoy it!

August 31, 2022

Friendly courteous able to help me solve my problems Jason the service writer did a wonderful job assisting me More

by Gilfillianwilliam211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Aug 31, 2022 -

BMW of Orland Park responded

It is awesome to hear that Jason and the team could assist you! Thank you for choosing BMW of Orland Park and for stopping by to share a great review. We look forward to welcoming you back again down the road!

August 20, 2022

I have been purchasing cars for at least 45 years & have NEVER encountered a Customer Experience as unprofessional & uncaring as this one More

by Aubrey Powell
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dennis Cerniuk, Gabe Jarquin
August 09, 2022

On time. Very professional and friendly. Great work and more than I expected. Very comfortable waiting area More

by Gonzas99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Boomsma
Aug 09, 2022 -

BMW of Orland Park responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW of Orland Park team. Drive safely, and we hope to see you back again down the road!

July 29, 2022

Dennis in sales is the best, SUPER GREAT communication skills, and would make sure everything was upfront and honest. I bought out of state fully remote so not as easy as walking in or visiting locally. I More

by Sammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 01, 2022 -

BMW of Orland Park responded

Thanks for sharing your appreciation of Dennis, Sammy! We're honored to have him on the BMW of Orland Park team to offer exceptional assistance to customers like you. Many safe and happy miles!

July 02, 2022

Excellent! Responsive, helpful, friendly, and communicative. A perfect transaction. It was a long distance purchase and they made it work. More

by Amy B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vosler
Jul 05, 2022 -

BMW of Orland Park responded

Amy, your support means so much to us! Thank you for this excellent rating and review. We appreciate you trusting us with your business, and we hope you enjoy your new vehicle.

May 10, 2022

Jason Jakubowski was great! He was very professional, kind, and provided excellent client service! I highly recommend him! More

by RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
May 11, 2022 -

BMW of Orland Park responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jason and the BMW of Orland Park team. Drive safely, and we hope to see you back again down the road!

April 19, 2022

I ended up spending the whole day at the Dealership today. I was thankful I was able to work while I waited, but it was a very long day. The advisor was caring and understood my frustration. I was than More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Boomsma
Apr 27, 2022 -

BMW of Orland Park responded

Thank you for your patience throughout this process as well as your feedback. It's our goal to provide timely service so I will look into what caused these delays. If there is anything further that I can do to assist you, please get in touch. Brian Coster - Service Manager - 708-460-4545

March 26, 2022

Paul Kay was my sales rep. Outstanding gentleman best experience I’ve ever had dealing with purchasing a Vehicle. He’s going to be a great asset to Zeigler.BMW of Orland Park. More

by Fut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay
Mar 28, 2022 -

BMW of Orland Park responded

Thank you for taking the time to review us! We are proud of our team, and it means a lot to hear that you enjoyed your experience working with Paul and Britney. We will be sure to pass on the kind words. Drive safely in your new vehicle, and we hope to see you back again at BMW of Orland Park!

March 19, 2022

Came from another state to purchase an SUV and trade my current one in. Texted the salesman(Sid) that I was 30 min away and he then let me know they no longer have the car because the GM overnighted it to More

by Mc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sid
Apr 27, 2022 -

BMW of Orland Park responded

I can certainly understand why you're frustrated, and I'm so sorry that your sales experience wasn't positive. It sounds as though some increased communication among our team and with you would have prevented this from happening, and I will address that with them. I would like the chance to discuss this interaction if you're willing. Without your name, I won't have the ability to get in touch with you, so I urge you to give me a call whenever time permits. Thank you, Joe Digiovanni - Sales Manager - 708-460-4545

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