BMW of Murrieta
Murrieta, CA
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Service excellent. Sales not so good: Sales personnel Service excellent. Sales not so good: Sales personnel seem not so interested or perhaps not as experienced in dealing with me and my way of prepari Service excellent. Sales not so good: Sales personnel seem not so interested or perhaps not as experienced in dealing with me and my way of preparing with a "Build Your Own" to open the negotiation. I also have access to Kelly Blue Book data showing MSRP, Dealers Invoice, and an estimate of the value of my current 2008, 31,000 mile well cared for BMW coupe. Perhaps I should add that I have some limitations viz physical movement such that the driver's seat be adequately adjustable and the vehicle have a rear view camera and other visuals. parking assist, and other aids [one reason for choosing the sedan version over the coupe which I now have]. I'm also interested in the improved MPG over the coupe version. Now that I've bored you to tears, the next step would be me sitting in the driver's seat of a vehicle like the one in my "Build Your Own". Thank you for your patience, Jonathan A Slesinger More
Everyone was extremely helpful and pleasant at BMW of Murrieta. I had just gotten into an accident that totaled my car and needed to get a new vehicle. I had met Bryan Preston before at 4th of July and Murrieta. I had just gotten into an accident that totaled my car and needed to get a new vehicle. I had met Bryan Preston before at 4th of July and he had told me about how great the dealership was. Bryan went out of his way to help me out once I was there and made sure that I was taken care of. Evelyn had also called me to help set up the appointment and was very friendly. Taylor Mossman handled my test drive and working with me to find the right car. Her great personality and genuine concern made it a fantastic hassle-free experience. Once everything was done, Miki Farris helped with getting me an extended warranty and gap insurance. He really went the extra mile to make sure I got a great deal and was satisfied with my purchase. Mo took care of the delivery and was excellent in introducing me to my new vehicle. All in all, everyone at BMW of Murrieta deserve the highest possible rating. It is by far the best experience I have had in car buying. More
BMW of Murrieta has always done great work and service on my car. I have taken my are to them since they opened. I would for sure deal with them in the future. Jason B my car. I have taken my are to them since they opened. I would for sure deal with them in the future. Jason B More
Magaly was an exceptional client advisor. She went above and beyond in her support of my need to compare the 'competitors' to the BMW! Magaly was pleasant, supportive and exemplified great customer service! and beyond in her support of my need to compare the 'competitors' to the BMW! Magaly was pleasant, supportive and exemplified great customer service! Thank you Magaly.... I love my new BMW 328i sport! Christopher was exceptional in explaining the financial ins and outs and offered me a discount when closing the sale. My heart was warmed when he said the owner allows employee dogs to visit on Sunday...... Thank you BMW of Murrieta my experience was exceptional! Susan H-C More
I am happy to have a reliable BMW service department nearby where I live. The service was great and the waiting area was very comfortable and I did not have to wait long. nearby where I live. The service was great and the waiting area was very comfortable and I did not have to wait long. More
We stopped by to see the used vehicles after the dealership was closed. Peter Albert was on his way out and took the time to help us. We returned the next and received service second to none. We lov dealership was closed. Peter Albert was on his way out and took the time to help us. We returned the next and received service second to none. We love our 328i. More
Service Staff is always friendly and courteous. They go out of their way to "make it right" if there are any unexpected changes in service needs. Paying top dollar for a car is not about the car itself…it out of their way to "make it right" if there are any unexpected changes in service needs. Paying top dollar for a car is not about the car itself…it is the ability to take advantage and enjoy the caliber of people that the car represents. We own a dodge durango (out of family needs) that recently needed service and needless to say we are glad we own a BMW. More
Very professional and friendly. Made sure I was happy and comfortable while I waited RED CARPET SERVICE. Took care of maintenance issue and reviewed care for anything else on the computer. Followed up after comfortable while I waited RED CARPET SERVICE. Took care of maintenance issue and reviewed care for anything else on the computer. Followed up after service to make sure I was satisfied. More
The dealership and Vanessa are very friendly! I would recommend this dealership to others. She made sure that everything was taken care of for my car. recommend this dealership to others. She made sure that everything was taken care of for my car. More
By far the friendliest dealership I have done business with. They are courteous, clean and eager to help. I have no hesitation going back for any type of business or service or even just to stop in a sa with. They are courteous, clean and eager to help. I have no hesitation going back for any type of business or service or even just to stop in a say hello. I feel like they are our new friends. The staff went out of their way to answer any questions we had and continually invite us back for follow up and review of operational systems within the car. More







