BMW of Murrieta

My 2008 Mazda3 broke down on me and was in major need of a new car! i was on my way to DCH but we made a quick stop at BMW after seeing one of the cars online to just to "check them out and get prices" and a new car! i was on my way to DCH but we made a quick stop at BMW after seeing one of the cars online to just to "check them out and get prices" and see if they would buy my mazda off of me even tho it wasn't working. we were approached by a friendly salesmen named Travis McConnell who when we told him which car we wanted to see he instantly knew where it was and walked us over to it. he was extremely knowledgeable about the car,everything it offers and answered all my questions. we took the car for a test drive and cant even explain how much i loved it! once we got back i was sold on the car! we went inside to figure out what i was looking at, unfortunately the monthly payment was a little to high for me, he then did all he could, literally bent over backwards to find something i was comfortable paying.He gave me a few options on payments even up to a different cars in the same style just not the one i test drove.He then showed me a black 328i ..drove me downstairs to see a white one , literally fell in love all over again and was sold!! Although i was being a hassle in the end i Got a great price, great monthly payments,great APR and they took my Mazda off my hands!! And the best part about it was that they would pick up the old car for me so i didn't have to worry about it! a day later, i got a call from the dealer about scheduling a time to pick up the old i told them tonight would be good, within a hour or so they were came. i for sure thought it would be a tow truck picking it up but nope it they came in a super professional large truck or van that hauls some type of trailer that the car goes in. The driver Matt Smith was extremely nice and friendly with my and my family i cant explain how satisfied i was with the overall experience and service they gave me! I would definitely recommend this dealership if your looking to purchase or lease BMW. the entire staff was friendly and super cool..they weren't pushy or sketchy like the ones i've been to in the past!!!!! thank you!!! -Karen Gonzalez More

Karl was easy to work with. Straight to the point. Had everything ready for me when I got there. Christopher was super friendly. Nice guy. Easy to talk to everything ready for me when I got there. Christopher was super friendly. Nice guy. Easy to talk to More

Ok first no one goes to a BMW dealer looking for a Ford, (I Did) I found what I was looking for at a better price then I expected. The entire staff was very helpful, starting with Carl who responded within (I Did) I found what I was looking for at a better price then I expected. The entire staff was very helpful, starting with Carl who responded within in minutes of my inquiry, to Hannah who followed me home with my new car as I did not do a trade in, the process was fast, I mean very fast 2 1/2 hours start to finish.. and Marlin was a no pressure finance manager, I have never bought the extended warranty on any car I have bought, this time I did it just made sense this time. Hannah, Carl, and Marlin Thank you very much for a great experience. More

I would highly recommend this dealership and their internet salesperson, Carl Burt. He was a gentlemen from the start of the transaction to our purchase of a 5 series BMW. He helped us purchase our internet salesperson, Carl Burt. He was a gentlemen from the start of the transaction to our purchase of a 5 series BMW. He helped us purchase our car in a timely manner with little problem along the way. We wanted in simple and quickly done and it was. Thank you BMW Murietta. Jeannie Wright More

The best experience I have had purchasing a vehicle, ever. I was able to find the exact model I had been considering at a price far lower than I could have expected. After spending considerable time loo ever. I was able to find the exact model I had been considering at a price far lower than I could have expected. After spending considerable time looking at inventories from many other BMW dealers in the area, I called and spoke with Carl Burt, the Internet advisor for BMW of Murrieta. He was able to confirm the availability of the car and we scheduled a meeting. The process from introduction, test drive, and closing the deal was simple. Every member of their team was positive and professional. Even the tedious part of completing financial documents was handled quickly thanks to the finance manager, Marin Delgado. For your next BMW purchase, set your navigation and head to BMW of Murrieta. More

Carl was an Outstanding Salesman. He was very knowledgeable, friendly and not pressuring us of anything. He was very straightforward with what we're dealing with. It was a pleasure buying a ca knowledgeable, friendly and not pressuring us of anything. He was very straightforward with what we're dealing with. It was a pleasure buying a car with BMW Murietta. More

I found the sales staff, Carl in particular to be very knowledgeable and courteous. I didn't feel pressured in any way. I felt comfortable with the whole experience. knowledgeable and courteous. I didn't feel pressured in any way. I felt comfortable with the whole experience. More

Took our 2008 X3 in for service. We were thinking about gettibg a 2011 X3. While at the dealership, we met salesperson Joe Gonzalez. We told Joe abour our search for a used X3. Joe showed us a couple of u gettibg a 2011 X3. While at the dealership, we met salesperson Joe Gonzalez. We told Joe abour our search for a used X3. Joe showed us a couple of used X3s and a new X3. Joe's sales approach was pleasant, not pushy, and generally spoke to us in a calm manner. Well, next thing we knew we were buying a new 2014 X3. We are extremely happy with this vehicle. Our experience at BMW and our interaction with Joe was was avery pleasant experience. It is our opinion that Joe Gonzalez is a tremendous asset for BMW. His approach and his pleasnt personality is a plus for a sales person. How many times our the years have I been at a dealership and left because of the unpleasant demeanor of a salesperson. Joe has the experience and maturity for this position as salesperson. He treats his customers well and basically, isn't that what we want? Frank and Sandy Veloz More

The worst customer service ever!! Don't try getting a hold of christopher in finance cause he will never answer nor will he return your phone calls. Your car will spend more time in the shop than in your hold of christopher in finance cause he will never answer nor will he return your phone calls. Your car will spend more time in the shop than in your possession. More