BMW of Murrieta
Murrieta, CA
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Service and inspection Hannah Loveday did an excellent job of servicing and supporting us during our recent visit. All work was complete in a timely manner and thoroughly. Hannah Loveday did an excellent job of servicing and supporting us during our recent visit. All work was complete in a timely manner and thoroughly. Thanks. Jim More
Easy and excellent Victoria was our service provider. She was attentive and handled all of our needs. Since we were having a lengthier service, we utilized a loaner car. Victoria was our service provider. She was attentive and handled all of our needs. Since we were having a lengthier service, we utilized a loaner car. Everyone who we came in contact with was friendly and efficient. I highly recommend having your service completed at Murrieta. I have been to other BMW dealerships and not had the excellent treatment I always receive at Murrieta. More
Outstanding customer service !! I reside in San Diego and my 3 series broke down in Murrieta , I was able to make an emergency appointment and had my car serviced. I was also given I reside in San Diego and my 3 series broke down in Murrieta , I was able to make an emergency appointment and had my car serviced. I was also given a loaner car in the mean time . Not only was the staff friendly and welcoming , my service adviser Chad Ludwig went above and beyond to make sure my vehicle was taken care of . With everyday call updates that gave me the status of my vehicle , gave me peace of mind . He went in detail what needed to be done and answered all the questions I had . I really was impressed with the outstanding customer service he provided . I always take my vehicle to BMW Kerney Mesa , but by far BMW of Murrieta is Excellent !!!!! More
Great deal, made it happen fast and respectful and courteous I buy more cars than most people and their 10 friends combined. I've had every type and have dealt with many dealerships. BMW of Murrieta has been t I buy more cars than most people and their 10 friends combined. I've had every type and have dealt with many dealerships. BMW of Murrieta has been the best. No games, complete transparency, utmost respect and an entire team that was amazingly nice. You would expect all his from dealers dealing with people of this financial means. That is not the case at many places. Especially in So Cal. Definitely the best! Dave Townsend is an amazing professional More
Quality of service I have bought two cars from this dealership. I would like to say that I have received excellent service from the receptionist to the top. I would also I have bought two cars from this dealership. I would like to say that I have received excellent service from the receptionist to the top. I would also like to point out the excellent service representative Victoria Guthery, who was very timely, and efficient with what my car needed. She ensured that I was informed of any changes or future needs that I may require to maintain my car. Victoria was very helpful with everything. R/Tony Goodwin More
The BMW of BMW dealerships Full service dealership that understands that the customer is the life of their business. Staff members like Victory Guthrie bend over backwards to en Full service dealership that understands that the customer is the life of their business. Staff members like Victory Guthrie bend over backwards to ensure your satisfaction with your visit. From buying a vehicle to a routine service, this dealership doesn't rest until the customer has received the best deal. More
Amazing Experience! I recently purchased a 2016 X1 at BMW of Murrieta. My sales advisor Brandon Holland exceeded my expectations in product knowledge, professionalism, a I recently purchased a 2016 X1 at BMW of Murrieta. My sales advisor Brandon Holland exceeded my expectations in product knowledge, professionalism, and customer relations In fact, he provided the type of top notch service one would expect when purchasing a car at an upper echelon dealership such as BMW. I would highly recommend anyone interested in purchasing a BMW to consult with Brandon Holland. More
No questions asked. Went to have my 3 series checked out for a problem with the drivetrain. Made an appointment, left my car there no questions asked, they fixed the prob Went to have my 3 series checked out for a problem with the drivetrain. Made an appointment, left my car there no questions asked, they fixed the problem in a couple days. (Loaner was provided) Picked up my car once again no questions asked, now she purrs like a kitten. Thanks to Chad Ludwig for the excellent customer service. More
Service Courteous and knowledgable. Daily follow/up of the status of the service of my BMW. Outmost care to return my calls. His immediate help to reprogram t Courteous and knowledgable. Daily follow/up of the status of the service of my BMW. Outmost care to return my calls. His immediate help to reprogram the door lock. Persistent to upgrade the out dated GPS. More
John Haselroth of BMW Murrieta, CA. Great dealership in sales. Good deal, very professional. They honored the True Car certificate. Car is awesome, can't wait for the weekend for a long Great dealership in sales. Good deal, very professional. They honored the True Car certificate. Car is awesome, can't wait for the weekend for a long trip.. More






