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BMW of Mountain View - Service Center

Mountain View, CA

4.7
609 Reviews

609 Reviews of BMW of Mountain View - Service Center

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November 21, 2022

Always get great service and very honest info from BMW Mountain View!! They even show you pics when they find an issue, which is super helpful! Kyle was great rep and was super helpful and gave me great More

by NAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Osello
Report | Print
Nov 23, 2022 -

BMW of Mountain View responded

Hello Nac, it means so much to us that you chose our dealership!

November 19, 2022

Excellent service. Very helpful, friendly and took care of me and my car in a timely manner. Best car dealership experience yet. More

by Valeria Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
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Nov 23, 2022 -

BMW of Mountain View responded

Hello Valeria, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 19, 2022

The customer service by Wayne Chan was "above and beyond". It was my first visit and he made my experience smooth, timely and efficient. I highly recommend this location and will return. I especiall More

by Car blanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Nov 23, 2022 -

BMW of Mountain View responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

Check In was fast and easy. The service was fast with high quality. Great job Marc Nappi. More

by Jaime Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Nov 22, 2022 -

BMW of Mountain View responded

Hi Jaime, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 16, 2022

Great service and proactively took care of everything. I had a pleasant experience with Kyle as the service advisor. Definetely recommend this place. More

by Sunil K G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 21, 2022 -

BMW of Mountain View responded

Hello Sunil, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

November 14, 2022

Great, quick service. Devin is my service advisor and he is always great. He was out and Marc stepped in for him and was amazing in helping me out. More

by Anish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin, Marc
Report | Print
Nov 18, 2022 -

BMW of Mountain View responded

Hi Anish, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 14, 2022

Would be more helpful if there is more clarity in the charges and upfront cost. Was a little confusing during my last visit. But overall very happy with the dealership and the agent working on my car. More

by Suureshnair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 18, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 12, 2022

Very friendly service people and very good service. Service also washed my car doing their job More

by factoid_tum0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Report | Print
Nov 21, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 07, 2022

Very efficient and friendly. Very efficient and friendly. Very efficient and friendly. Very efficient and friendly. More

by Vimit gupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 15, 2022 -

BMW of Mountain View responded

Hi Vimit, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Took BMW to dealer for scheduled maintenance. Very professional service; car was ready half-hour ahead of estimated time to complete. More

by edrumble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative
Report | Print
Nov 15, 2022 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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