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BMW of Mountain View - Service Center

Mountain View, CA

4.7
609 Reviews

609 Reviews of BMW of Mountain View - Service Center

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February 09, 2023

Justin Wyatt at BMV of Mountain View did a great job of managing my service - kept me informed, and got the work done even before the anticipated time. I'll be back. More

by Mark Weitzel
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
Feb 12, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 08, 2023

Wayne Chan did a great job of helping me thru a flat tire situation, logistics in getting towed, and then getting my tire replaced. More

by jeffreyknobel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Feb 11, 2023 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2023

Great customer service! My service advisor explained everything to me and I appreciated the ride home so I didn’t have to wait for my car at the dealership! More

by Bmwlover
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Feb 08, 2023 -

BMW of Mountain View responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2023

The overall experience is excellent, I would definitely give it a perfect rating! And would recommend to my friend. More

by Yiting Zhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 08, 2023 -

BMW of Mountain View responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2023

New updated Service center is comfortable. Have been continuing to have all of our BMWs serviced here More

by craig_banana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Feb 08, 2023 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Mountain View

February 02, 2023

Friendly and knowledgeable staff, took care of my car during an extended stay while waiting on parts, solid communication throughout. More

by EmFore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Feb 05, 2023 -

BMW of Mountain View responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

February 01, 2023

I came in for a maintenance service to BMW Mountain View and had a great experience. Easy drop off! I decided to wait for my car, and I sat in nice and comfortable area to get my work done. Reasonable wait More

by diane.wahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Joe Wahler
Feb 05, 2023 -

BMW of Mountain View responded

Hi Diane, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2023

Kudo to BMW-MV and my best advisor Branden Casey for helping to service my 2013 X5 that had a severe smok problem. It was a high cost extensive repair. But Branden helped me to understand the concerns More

by hudavidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Feb 03, 2023 -

BMW of Mountain View responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 30, 2023

BMW Mountain View is close to my work, the service adviser was nice andI had a great experience with Brandon More

by ys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 03, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 29, 2023

BMW of Mountain View represents teamwork, leadership and trust. Service department delivers quality and professionalism. More

by andy.dolich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Jan 29, 2023 -

andy.dolich responded

A dealership that represents teamwork, leadership and trust.

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