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BMW of Mountain View - Service Center

Mountain View, CA

4.7
609 Reviews

609 Reviews of BMW of Mountain View - Service Center

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February 27, 2023

I have the best of experiences with BMW of Mountain View. It is always quick and easy to work with the team on scheduling of services and the entire service experience. More

by Ram Radha Krishnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Report | Print
Mar 03, 2023 -

BMW of Mountain View responded

Hi Ram, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 24, 2023

Clean and well equipped facility. Friendly and capable technicians. Transportation needs during servicing accommodated. Clean bath rooms. More

by hjdenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi was very helpful and explained all technical aspects of service very clearly. He also arranged transportation needs during servicing. All in all, very helpful.
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Feb 28, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Professional and knowledgeable. Have great experience to work with Marc. He takes good care of my car More

by weiyu21
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Feb 26, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 21, 2023

Everything is done professionally. Easy to schedule the service, greeted by Branden who explained the items covered in the service and arranged the ride for me. At promised finishing t More

by jame2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Report | Print
Feb 25, 2023 -

BMW of Mountain View responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 17, 2023

special thanks to Mr. Wayne Hong! you are the best! it was nice experience :) see you More

by dongmin.son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Report | Print
Feb 21, 2023 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Free rides via Lyft to and from the dealership, what's not to like about BMW of MV Service Dept. More

by chaz2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Report | Print
Feb 19, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 13, 2023

Received excellent Service. I was especially impressed by the manner I received at the check-in time. They are prompt and polite. I got a ride home within 2 minutes More

by andrewmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE MARTINNETH
Report | Print
Feb 16, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2023

Rep Kevin Tran is why I go to MV BMW. He’s kind, thoughtful and very honest. Makes me feel like family. More

by Mb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Feb 16, 2023 -

BMW of Mountain View responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2023

Kevin T was very helpful and reliable. I will go to him during my next meet More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Feb 14, 2023 -

BMW of Mountain View responded

Hi Joe, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. If you ever need help, just give us a call. Happy motoring!

February 10, 2023

It was a great and friendly service. I will definitely be coming back for the next service. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Feb 13, 2023 -

BMW of Mountain View responded

Hello Tom, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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