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BMW of Mobile

Mobile, AL

4.9
653 Reviews

3025 Government Blvd

Mobile, AL

36606

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Showing 653 reviews

September 02, 2026

Great experience at BMW of Mobile. Alexx was very easy to work with and communicated at my level. Would highly recommend. Easiest auto purchase I have made More

by RgMcGov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexx, S Media
Sep 08, 2026 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 30, 2026

The service advisor was named Reed. He was very helpful and kind. Working with him is the only reason I go to BMW of Mobile. Not saying others aren't great people. He is the one I work More

by jaylen567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed, S Media
Sep 04, 2026 -

BMW of Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mobile. eel free to reach out to us if you need anything. Have a wonderful day. e

August 29, 2026

Always Great Service! Carrie has taken good care of us and we appreciate the Great Service. Everyone always so professional and friendly . Love the new addition to the fam More

by tequilagirl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy, S Media
Aug 31, 2026 -

BMW of Mobile responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2026

I’ve owned four BMWs over the last 14 years and have been to four different BMW dealerships for service work. I can honestly say this is the best dealership I have been to. The customer service is top notch More

by anonymous98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King
Aug 30, 2026 -

BMW of Mobile responded

Hi, thank you so much for your positive comments about BMW of Mobile! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2026

Becky is always professional and keeps customers informed. Willing to work you in when there is an emergency. More

by domino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Aug 28, 2026 -

BMW of Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mobile! If you have any further questions, please don't hesitate to reach out!

July 29, 2026

It's always a great experience! Courteous staff, emails to keep me updated on progress of work and quick out the door sign off to my clean/washed SUV. Thanks BMW👍 More

by Pegleg8579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy and Reed, but I didn't get the name of the girl up front, S Media
Jul 30, 2026 -

BMW of Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 28, 2026

Carie, my service representative, is always so kind, eager to help and knowledgeable. I wish the tire pressure monitors and the seat controls were better made.. This is probably my 5th BMW and I’ve had More

by mbwms7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King, S Media
Jul 30, 2026 -

BMW of Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mobile! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2026

The service department is awesome! Reed & Chelsea were super helpful & very professional. I will be back in the future for all of my repairs and maintenance. More

by Bobby Eubanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed, Chelsea, S Media
Jul 26, 2026 -

BMW of Mobile responded

Hi Bobby, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 23, 2026

My service specialist and the technician went above and beyond to make sure my son’s car was well taken care of and the cost was very reasonable for the work that was done and with optimum expertise. Woul More

by Janitza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, S Media
Jul 24, 2026 -

BMW of Mobile responded

Hi Janitza, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mobile! Thanks again for the recommendation, and have an amazing day!

July 22, 2026

Not real happy with BMW but the service department and my service adviser (Tyler) always provides great service. More

by Bradgrvs22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 04, 2026 -

BMW of Mobile responded

Thank you for your feedback. We're pleased to hear Tyler consistently provides great service and takes excellent care of you during your visits. We also appreciate you sharing your broader concerns and value your perspective. We hope to continue earning your confidence through the exceptional service our team provides.

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