BMW of Manhattan

This is our third BMW from BMW of Manhattan and when it is time for our fourth we will return. Rudi Pagano is a gentleman. He understands our needs and always finds the correct car for our family. He is is time for our fourth we will return. Rudi Pagano is a gentleman. He understands our needs and always finds the correct car for our family. He is honest and straightforward (and, has a lovely sense of humor). Those are important yet rare qualities to find in a salesperson. Jeff Cicero in Service always goes the extra mile - finding the time to have us come in and providing the best repair. Kudos to BMW Manhattan management for putting together a great team. More

Mike was knowledgeable of the product and extremely helpful in the intire process. I live in Maine and first asked him to find a specific car. He did that within 3 months. He then helped me through the helpful in the intire process. I live in Maine and first asked him to find a specific car. He did that within 3 months. He then helped me through the process of purchasing the car over the phone and through fax transactions. I still wear my BMW Manhattan plate holders in Maine and recommend them and Mike to anyone here looking for a BMW. The service is worth the trip.. More

Whenever I went in for service Mike Salamon always greeted me quickly and attentively. He was always professional and made me feel as though this dealership truly cared about my service needs Becaus greeted me quickly and attentively. He was always professional and made me feel as though this dealership truly cared about my service needs Because of the service I received I would only want to purchase another BMW from this dealership. Mike Salamon is the reason I hold this dealership is such high regard. More

This dealer is amazing. The car I received was more than I thought it would be it was in Great condition owned by only 1 person and it had low mileage considerable it was used. I felt my experience here as I thought it would be it was in Great condition owned by only 1 person and it had low mileage considerable it was used. I felt my experience here as a customer was good and the dealer (Birget Allen) customer service was outstanding. I definitely would refer my friends and family to this dealership. More

I have been going to BMW of Manahattan for 5 years to service my 7 series. I have never had a bad experience with them. The car is always ready on time and the service is nothing short of excellent and service my 7 series. I have never had a bad experience with them. The car is always ready on time and the service is nothing short of excellent and professional. I've worked with Jia Ho exclusivley because he has never given me a reason not to. In fact, I always call him directly now and he is always there to answer my call or return it promptly. He knows what he is doing and is always honest with me. Last week, I had to get work done on the car and he suggested it might take a few days given what the problems were. I was prepared to be without a car for while, when he called me later in the day to tell me the car was ready. It is this kind of efficient, courteous professionalism that makes me want to own a BMW forever. More

I visited many dealerships throughout the buying process. Not only was I provided with an unbeatable price, but Phil was extremely helpful and understanding throughout the entire process. People like Phil ar Not only was I provided with an unbeatable price, but Phil was extremely helpful and understanding throughout the entire process. People like Phil are a rare breed in auto sales industry, and if you are in the market for a new or used BMW I highly recommend giving Phil a shot! More

Milan was great. I had never purchased a car from a dealership before and was concerned about the process. Milan's relaxed, confident style put me at ease from the start. He was very responsive, prof dealership before and was concerned about the process. Milan's relaxed, confident style put me at ease from the start. He was very responsive, professional and knowledgeable with regard to my concerns. Milan made the purchasing process very easy for me and I ended up with an awesome car. In the one day I have now owned my new pre-owned manual transmission convertible BMW, I have already received numerous compliments from friends, family and passers-by. Even my big puppy dog doesn't want to leave the passenger's seat! The 328i really handles like it's on rails and the stick shift makes the driving experience a true sport. I don’t know why I didn’t make this purchase sooner. More

I found the customer care at this dealership to be excellent. Mr. Twomey answered all my questions, showed me all the features of the vehicle, and assisted me with my trade in. He found the car with t excellent. Mr. Twomey answered all my questions, showed me all the features of the vehicle, and assisted me with my trade in. He found the car with the features I wanted and within the price range I was looking for. I was very pleased with the service I got the day I went to look at the car and the day I picked up my vehicle. More

Doug Laveist and Jodi Staub were professional, helpful and made the experience great for us. The very clearly (repeatedly, and patiently) explained the different options available to us and the consequenc and made the experience great for us. The very clearly (repeatedly, and patiently) explained the different options available to us and the consequence of each choice/decision. At the end of the process, we were very comfortable with our decision. More

My overall experience in my purchase of a CPO BMW was outstanding here. Rudi Pagano was a pleasure to deal with and was extremely helpful in preparation of final sale, loan, registration and insurance of outstanding here. Rudi Pagano was a pleasure to deal with and was extremely helpful in preparation of final sale, loan, registration and insurance of the car. In general I felt that I wasn't just a sales figure, I was a valued customer which is rare these days. More