BMW of Little Rock
Little Rock, AR
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This was our second Great Purchase experience here! I came back for my second BMW because of their service department! The sales staff Reid and Tarik were great in helping me to chose which BMW I wanted I came back for my second BMW because of their service department! The sales staff Reid and Tarik were great in helping me to chose which BMW I wanted! I also liked that they had enough in stock to choose between. Financing went smoothly and competitive rates were available. More
Great dealership really friendly experience. Very efficient purchase proceedure. Beautiful serum and great follow up shortly after receiving the new vehicle . really friendly experience. Very efficient purchase proceedure. Beautiful serum and great follow up shortly after receiving the new vehicle . Would definitely recommend this to nation to others More
Johnson Very attentive and professional. They listened to our interests and catered to them. We initially wanted to check out possibilities and they applied Very attentive and professional. They listened to our interests and catered to them. We initially wanted to check out possibilities and they applied no pressure. When they made an offer on a vehicle in inventory, they gave us over night to consider it More
Repair of oxygen sensor and crank case vent valve Everyone in the service department is extremely helpful. They take the time to explain the reason and need for the repair. They always give a price be Everyone in the service department is extremely helpful. They take the time to explain the reason and need for the repair. They always give a price before the work is begun. The technician is always willing to discuss the repair before and after the work is completed. Additionally the shop foreman was willing to discuss the repairs he sees on certain models versus other models in the BMW line. More
Oil change Synthetic oil, and inspiration, pretty reasonable price. Overall, a good dealership. The people in the service department were nice, sales, did not e Synthetic oil, and inspiration, pretty reasonable price. Overall, a good dealership. The people in the service department were nice, sales, did not even say hello. Saw two people that I dealt with before, did not say a word too me. More
Service review Jack Tester is the best. Friendly, efficient and always very prompt in communicating when setting up appointment and upon completion of services. Top Jack Tester is the best. Friendly, efficient and always very prompt in communicating when setting up appointment and upon completion of services. Top notch service every time and for a long time! More
Issues with radiator Radiators shouldn't have to be replaced on 4 year-old vehicles 5,000 miles out of warranty, EVER. But on the off chance they do, don't tell me you'll Radiators shouldn't have to be replaced on 4 year-old vehicles 5,000 miles out of warranty, EVER. But on the off chance they do, don't tell me you'll "match anyone else's price," when I advise I'm going to get a second opinion and shop a lower price. That's just tells me they could have, and should have, done it cheaper. Disappointed. More
Rep. very knowledgeable, helpful, and efficient. Customer service outstanding price of a new battery so stunning we had to put off a decision. Still want a new battery, but will have to think about i Customer service outstanding price of a new battery so stunning we had to put off a decision. Still want a new battery, but will have to think about if we can afford the price. More
Terrance Bronson Great salesman! Knowledgeable of his product. And strives for customer satisfaction. A++. Will purchase another from Terrance. We will refer others a Great salesman! Knowledgeable of his product. And strives for customer satisfaction. A++. Will purchase another from Terrance. We will refer others as well! Bottom line THIS GUY CARES! More
A/C relook After having car serviced, took car back for relook on A/C. Antwon went to great lenghts to accommodate, & help get this issue resolved... I appreciat After having car serviced, took car back for relook on A/C. Antwon went to great lenghts to accommodate, & help get this issue resolved... I appreciate BMW for this xxu, Excellent customer service👍🏿 More