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BMW of Little Rock

Little Rock, AR

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762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

July 03, 2018

This was our second Great Purchase experience here! I came back for my second BMW because of their service department! The sales staff Reid and Tarik were great in helping me to chose which BMW I wanted More

by R & L J. Little Rock, AR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani, Reed Watson
Jul 05, 2018 -

BMW of Little Rock responded

We are glad to hear you had another great car-buying experience with our sales team! Thank you for sharing your positive feedback! We appreciate you and your business! Enjoy your new BMW!

July 03, 2018

Great dealership really friendly experience. Very efficient purchase proceedure. Beautiful serum and great follow up shortly after receiving the new vehicle . More

by Troybmwi3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Acker, Terence Bronson
Jul 05, 2018 -

BMW of Little Rock responded

Troy, we are very happy to know you had a great experience with our team! We appreciate you and your positive feedback! Thank you so much for your business!

July 03, 2018

Johnson Very attentive and professional. They listened to our interests and catered to them. We initially wanted to check out possibilities and they applied More

by MDJOHNSON453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani, Tonya Cashion, Sean Taheryan
Jul 05, 2018 -

BMW of Little Rock responded

Thank you for the great feedback! We are glad to know you an overall excellent experience with our team! We do appreciate you and your business!

July 03, 2018

Repair of oxygen sensor and crank case vent valve Everyone in the service department is extremely helpful. They take the time to explain the reason and need for the repair. They always give a price be More

by HAYSLAW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Jul 05, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are very glad to know our service team was able to take care of your vehicle! We appreciate you and your business! Thanks again!

July 03, 2018

Oil change Synthetic oil, and inspiration, pretty reasonable price. Overall, a good dealership. The people in the service department were nice, sales, did not e More

by TIMOTHYLAMONICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Antywon Hampton
Jul 05, 2018 -

BMW of Little Rock responded

We are very happy to know you had an overall good experience with our service! Thank you so much for the positive feedback! We appreciate you!

July 03, 2018

Service review Jack Tester is the best. Friendly, efficient and always very prompt in communicating when setting up appointment and upon completion of services. Top More

by MADISON.MURPHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tester
Jul 03, 2018 -

BMW of Little Rock responded

Madison, we are happy to know you had another great service experience with us! We appreciate you and your positive feedback! Thank you so much for your business!

July 03, 2018

Issues with radiator Radiators shouldn't have to be replaced on 4 year-old vehicles 5,000 miles out of warranty, EVER. But on the off chance they do, don't tell me you'll More

by LCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont know
Jul 03, 2018 -

BMW of Little Rock responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry to hear you are disappointed and for the inconvenience.

July 03, 2018

Rep. very knowledgeable, helpful, and efficient. Customer service outstanding price of a new battery so stunning we had to put off a decision. Still want a new battery, but will have to think about i More

by CARLFORD0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Antywon Hampton
Jul 03, 2018 -

BMW of Little Rock responded

Carl, thank you for the positive feedback! We do appreciate you and your business! We are happy to know you had an outstanding customer service experience with our team!

July 02, 2018

Terrance Bronson Great salesman! Knowledgeable of his product. And strives for customer satisfaction. A++. Will purchase another from Terrance. We will refer others a More

by Tennispro 54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Bronson, Dylan Long
Jul 03, 2018 -

BMW of Little Rock responded

Thank you so much for the great feedback! We are happy to hear you had an overall excellent car-buying experience with Terence and our team! We do appreciate you and your business! Enjoy your new purchase!

June 30, 2018

A/C relook After having car serviced, took car back for relook on A/C. Antwon went to great lenghts to accommodate, & help get this issue resolved... I appreciat More

by NANNIE441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The transporter (can’t think of his name) is always so personable, Antywon Hampton
Jul 02, 2018 -

BMW of Little Rock responded

Thank you so much for the great feedback! We are happy to know you received excellent customer service from Antywon and our team! We appreciate you and your business!

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