BMW of Little Rock
Little Rock, AR
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Battery replacement My wife took her car in to have the battery replaced. It took over two hours and the labor we were charged was completely outrageous. The labor pric My wife took her car in to have the battery replaced. It took over two hours and the labor we were charged was completely outrageous. The labor price can not be justified and it's sickening to know that you think it's normal and ok to charge a customer $500 to change a battery and reprogram the computer. I am a business owner and can not imagine taking advantage of my customers the way you do. Terrible business ethics. More
We always have an great experience. Excellent service and Dylan made sure we were accommodated while we waited. We were very pleased to have our a/c working during these hot summer month Excellent service and Dylan made sure we were accommodated while we waited. We were very pleased to have our a/c working during these hot summer months. More
Tires Got tires placed, the wait wasn’t bad at all. Overall with mounting & balance approx 2 hrs to complete job. Waiting on call ti bring car in for factor Got tires placed, the wait wasn’t bad at all. Overall with mounting & balance approx 2 hrs to complete job. Waiting on call ti bring car in for factory recall More
Professional and fast I took my 325i in to have the airbags replaced based on a recall. The experience was pleasant and quick. My car was complete in two hours. I took my 325i in to have the airbags replaced based on a recall. The experience was pleasant and quick. My car was complete in two hours. More
Great excellent service The dealership was very knowledgeable and friendly the experience was nice and the vehicles are very nice and well organized and maintained. The over The dealership was very knowledgeable and friendly the experience was nice and the vehicles are very nice and well organized and maintained. The overall experience was excellent More
Excellent service by Antwon. Antwon has always been very courteous, professional, really interested in helping customers. He looks for ways for customers to get the best possible Antwon has always been very courteous, professional, really interested in helping customers. He looks for ways for customers to get the best possible service. I’ve known him for as long as he’s been at BMW. More
Excellent experience! BMW LR had great inventory and the service was excellent. They did absolutely everything to meet my needs and make the process as simple as possible. BMW LR had great inventory and the service was excellent. They did absolutely everything to meet my needs and make the process as simple as possible. More
You’ve got my business including my other four vehicles, It was also nice to know that you work on other vehicles other than BMW including my other four vehicles, It was also nice to know that you work on other vehicles other than BMW More
Good service as always. Awesome service BMW of Little Rock! Thanks. PS Thanks for vacuuming and cleaning my car. Loved how clean my car was . You guys go above and b Awesome service BMW of Little Rock! Thanks. PS Thanks for vacuuming and cleaning my car. Loved how clean my car was . You guys go above and beyond, More
Very efficient Appointment was on time. Problem found with the vehicle. Part had to be ordered and was loaned a very nice vehicle to return home and return the next Appointment was on time. Problem found with the vehicle. Part had to be ordered and was loaned a very nice vehicle to return home and return the next day. The part came in and was repair made by the time I arrived the following day. I thought the labor cost was about twice as high as it should have been. But, the service was great. More