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BMW of Little Rock

Little Rock, AR

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762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

July 06, 2018

Battery replacement My wife took her car in to have the battery replaced. It took over two hours and the labor we were charged was completely outrageous. The labor pric More

by evan.w.short
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Tester
Jul 06, 2018 -

BMW of Little Rock responded

Evan, we sincerely apologize for the experience you had with us. We will alert our management team of your service and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the inconvenience this has caused.

July 06, 2018

We always have an great experience. Excellent service and Dylan made sure we were accommodated while we waited. We were very pleased to have our a/c working during these hot summer month More

by TIFFANYINSPIRINGANGELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A, Dylan Long
Jul 09, 2018 -

BMW of Little Rock responded

Tiffany, we are glad to hear you had another great experience with Dylan and our service team! We appreciate the positive feedback! Thank you so much for your business!

July 06, 2018

Tires Got tires placed, the wait wasn’t bad at all. Overall with mounting & balance approx 2 hrs to complete job. Waiting on call ti bring car in for factor More

by NANNIE441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Jul 09, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to know you had a great overall service visit with our team! We appreciate you and your business!

July 06, 2018

Professional and fast I took my 325i in to have the airbags replaced based on a recall. The experience was pleasant and quick. My car was complete in two hours. More

by RHONECARRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tester
Jul 09, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We are happy to know you had a pleasant and quick experience at our location while getting your vehicle serviced! We appreciate you!

July 06, 2018

Great excellent service The dealership was very knowledgeable and friendly the experience was nice and the vehicles are very nice and well organized and maintained. The over More

by SONYA.LARKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Taheryan, Angie Bryan
Jul 09, 2018 -

BMW of Little Rock responded

Sonya, we are very happy to hear you had an overall excellent experience with us! We do appreciate you and your business! Thank you so much for the great feedback!

July 06, 2018

Excellent service by Antwon. Antwon has always been very courteous, professional, really interested in helping customers. He looks for ways for customers to get the best possible More

by noelmedel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gray, Rob Rutherford, Dylan Long, Antywon Hampton
Jul 06, 2018 -

BMW of Little Rock responded

Noel, thank you for the positive feedback! We love to hear you had an excellent service experience with Antywon and our team! We appreciate you!

July 04, 2018

Excellent experience! BMW LR had great inventory and the service was excellent. They did absolutely everything to meet my needs and make the process as simple as possible. More

by BFISHER956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani, Tonya Cashion, Steven Vaughn
Jul 05, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We are very happy to hear you had an excellent experience with us! We appreciate you and your business!

July 04, 2018

You’ve got my business including my other four vehicles, It was also nice to know that you work on other vehicles other than BMW More

by SCOOTERWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Jul 05, 2018 -

BMW of Little Rock responded

Scooter, thank you so much for the positive feedback! We are very happy to have you as part of the BMW of Little Rock Family! We appreciate you and your business!

July 03, 2018

Good service as always. Awesome service BMW of Little Rock! Thanks. PS Thanks for vacuuming and cleaning my car. Loved how clean my car was . You guys go above and b More

by VAIO_MIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton, Antywon Hampton
Jul 03, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We love hearing you had a great service experience with our team! We appreciate you and your business!

July 03, 2018

Very efficient Appointment was on time. Problem found with the vehicle. Part had to be ordered and was loaned a very nice vehicle to return home and return the next More

by GINN_KELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tester
Jul 03, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We are glad to know the service provided to you was great! We appreciate you and your business!

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