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BMW of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.7
944 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 944 reviews

October 15, 2023

Cassey provided excellent service, very customer focused. Technician appeared to fix problem with my tire pressure monitor. No fault of his the problem reappeared over the weekend. I’ll schedule another appo More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey Monroe
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Oct 18, 2023 -

BMW of Houston North responded

Hi Bob, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

October 15, 2023

Always excellent service. Craig is very helpful and detail oriented. I also appreciate the videos they send during service. More

by ecarol79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Oct 18, 2023 -

BMW of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 14, 2023

Great experience , everyone was amazing, sales and finance managers, great experience overall. Would recommend to everyone More

by Elakaluder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni suarez
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Oct 17, 2023 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 14, 2023

Very Satisfied with the prompt attention and services received on my recall issue. Thought I had a sceduled appointment - I had a verifaction code - Apparently I did not submit request - so why a verif More

by vigoton45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apologies do not recall mgr's name.
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Oct 17, 2023 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

Courteous, trustworthy and timely services. They deliver the quality stands with the BMW brand. Very helpfull and punctual coomunication.. More

by BMW X3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Deryck Haysingh
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Oct 17, 2023 -

BMW of Houston North responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

Very well organized and clean building and prompt customer service and very curtious. All around good service More

by Gil-jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Oct 17, 2023 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

This dealership is amazing, they took me in last minute to have some work done on my BMW, Adrian was my advisor, he made sure to explain everything that was getting done to the car, thank you for being kin More

by Queen J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian O.
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Oct 14, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 10, 2023

Refused to repair Brake problems on 3 month old car under warranty. No response to explain policy from manager More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
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Oct 12, 2023 -

BMW of Houston North responded

Hi Jo, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 09, 2023

They need better communication with the customer. Overall good dealer ship. Will go back there. More

by Saif.khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 11, 2023 -

BMW of Houston North responded

Hi Saif, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. Take care.

October 09, 2023

Adrian was absolutely amazing! It was my first time working with him and the service that he provided was excellent!!! He was friendly, personable and knowledgeable. More

by Choya Watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Oct 12, 2023 -

BMW of Houston North responded

Hi Choya, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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